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Imperial Holiday Hotel & Spa Marrakech

4-star hotel
30 Avenue Moulay، Moulay R Chid، Gueliz Marrakech 4000005244-34545
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429 reviews
Warm rooms with balconies in a hip hotel featuring dining, a rooftop bar & a courtyard pool.

6 top things to know

7 min drive to Cyber Park
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15 min drive to Marrakesh Menara
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One of the few hotels in the area with a fitness center
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Some guests complained about the nightlife
It turns into club during the night with very loud music and heavy smoke, drinks smell in the reception.
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One of the few hotels in the area with a hot tub
And to add insult to injury, right now there is no hot water.
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Some guests complained about the rooftop bar
By night , the bar downstairs is really bad quality.
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Health & safety: Enhanced cleaning

Location summary

Neighborhood: Gueliz
Great for visitors
Upscale area with art galleries, trendy bars & global dining, plus the landscaped Majorelle Garden.
hotel's location on maphotel's location on map

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Bagatelle
Restaurant
1 min
La Trattoria
Italian restaurant
56 sec
Snack Abderrahim
Restaurant
21 sec
Le Loft
French restaurant
2 min
La Collégiale
French restaurant
2 min
Azar Restaurant à Marrakech
Moroccan restaurant
2 min
Le Petit Cornichon
Restaurant
5 min
Mamma Mia
Italian restaurant
2 min
Le Tire Bouchon Marrakech
French restaurant
6 min
La Taverne ( Restaurant )
Restaurant
3 min
Marrakesh Menara Airport
Taxi
15 min
Transit
21 min
Office Haouze
Walking
9 min
Caree Eden
Walking
4 min
Caree Eden
Walking
6 min
Gare Oncf
Walking
9 min
Grand Poste
Walking
8 min

Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more

People often mention

Bathroom
Mentioned in 90 Google reviews
88% unfavorable6% positive
Sleep
Mentioned in 87 Google reviews
90% unfavorable5% positive
Amenities
Mentioned in 64 Google reviews
83% unfavorable8% positive
Fitness
Mentioned in 59 Google reviews
81% unfavorable17% positive
Cleanliness
Mentioned in 109 Google reviews
86% unfavorable9% positive
Nightlife
Mentioned in 25 Google reviews
72% unfavorable16% positive
Accessibility
Mentioned in 20 Google reviews
100% unfavorable0% positive
Parking
Mentioned in 16 Google reviews
81% unfavorable6% positive
Wi-fi
Mentioned in 22 Google reviews
95% unfavorable0% positive
Air conditioning
Mentioned in 18 Google reviews
83% unfavorable11% positive
Family
Mentioned in 21 Google reviews
81% unfavorable14% positive
Property
Mentioned in 116 Google reviews
76% unfavorable13% positive
Service
Mentioned in 120 Google reviews
62% unfavorable32% positive
Safety
Mentioned in 12 Google reviews
75% unfavorable17% positive
Kitchen
Mentioned in 11 Google reviews
100% unfavorable0% positive
Bar
Mentioned in 12 Google reviews
92% unfavorable0% positive
Wellness
Mentioned in 13 Google reviews
77% unfavorable8% positive
Spa
Mentioned in 11 Google reviews
73% unfavorable9% positive
Pool
Mentioned in 17 Google reviews
65% unfavorable29% positive
Entertainment
Mentioned in 7 Google reviews
71% unfavorable14% positive
Gym
Mentioned in 7 Google reviews
86% unfavorable14% positive
Transit
Mentioned in 7 Google reviews
29% unfavorable29% positive
Location
Mentioned in 35 Google reviews
23% unfavorable60% positive
Food
Mentioned in 18 Google reviews
67% unfavorable22% positive
Breakfast
Mentioned in 21 Google reviews
62% unfavorable24% positive
Restaurant
Mentioned in 9 Google reviews
67% unfavorable22% positive
Atmosphere
Mentioned in 6 Google reviews
33% unfavorable50% positive

Photos

Exterior
Food & Drink
Amenities
Bedroom

About this hotel

A 10-minute walk from Marrakech Railway Station, this upscale hotel is 2 km from Jardin Majorelle and 4 km from Jemaa el-Fnaa, a bustling market square.

Check-in time: 12:00 PM
Check-out time: 12:00 PM

Popular amenities

  • Pool
  • Spa
  • Wi-Fifree
  • Air conditioning

Web results

 https://www.hotel-imperialholiday-marrakech.com › ...
Imperial Holiday Hôtel & Spa : Hôtel 4 étoiles à Marrakech ...
Hôtel 4 étoiles à Marrakech. L'Imperial Holiday Hôtel & spa se trouve dans le centre de Marrakech, à 10 minutes en voiture de la ... En savoir plus ...
 https://www.tripadvisor.fr › ... › Hôtels Marrakech
Imperial Holiday Hotel & Spa (Marrakech, Maroc) - TripAdvisor
Imperial Holiday Hotel & Spa, Marrakech dès 34€ sur Tripadvisor: Consultez les 677 avis de voyageurs, 479 photos, et les meilleures offres pour Imperial ...
 https://www.booking.com › ... › imperial-holiday.fr.html
Imperial Holiday Hôtel & spa, Marrakech - Booking.com
Situé dans le centre de Marrakech, cet hôtel se trouve à 10 minutes en voiture de la célèbre place Jamaa El Fna. ... Imperial Holiday Hôtel & spa.

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Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
Rooms1.2Location3.7Service2.2

Reviews on other travel sites

Ratings by traveler type

  • Families
    2.1/5
    Rooms
    1.0
    • Guests liked the large rooms, though some said they were dated & cleanliness & maintenance could be improved
    • Some guests mentioned bathroom cleanliness could be improved
    Location
    3.8
    • Near the train station
    • Near the city center
    Service
    1.9
    • Guests appreciated the friendly, professional staff
    • Some guests said management & housekeeping could be improved
  • Couples
    2.5/5
    Rooms
    1.4
    • Guests liked the large rooms, though some said they were dated & cleanliness & maintenance could be improved
    • Some guests noted the rooms could be quieter & beds could be improved
    • Some guests mentioned the bathrooms could be improved
    Location
    4.1
    Service
    3.5
    • Guests appreciated the friendly staff
    • Some guests said housekeeping could be improved
  • Solo
    2.7/5
    Rooms
    1.8
    • Guests liked the large rooms, though some said they were dated & cleanliness & maintenance could be improved
    • Some guests mentioned the bathrooms could be improved
    Location
    3.8
    Service
    2.3
    • Guests appreciated the friendly, professional staff
  • Business
    2.8/5
    Rooms
    1.0
    Service
    2.8

Reviews

People often mention

Bathroom
Mentioned in 90 Google reviews
88% unfavorable6% positive
Sleep
Mentioned in 87 Google reviews
90% unfavorable5% positive
Amenities
Mentioned in 64 Google reviews
83% unfavorable8% positive
Fitness
Mentioned in 59 Google reviews
81% unfavorable17% positive
Cleanliness
Mentioned in 109 Google reviews
86% unfavorable9% positive
Nightlife
Mentioned in 25 Google reviews
72% unfavorable16% positive
Accessibility
Mentioned in 20 Google reviews
100% unfavorable0% positive
Parking
Mentioned in 16 Google reviews
81% unfavorable6% positive
Wi-fi
Mentioned in 22 Google reviews
95% unfavorable0% positive
Air conditioning
Mentioned in 18 Google reviews
83% unfavorable11% positive
Family
Mentioned in 21 Google reviews
81% unfavorable14% positive
Property
Mentioned in 116 Google reviews
76% unfavorable13% positive
Service
Mentioned in 120 Google reviews
62% unfavorable32% positive
Safety
Mentioned in 12 Google reviews
75% unfavorable17% positive
Kitchen
Mentioned in 11 Google reviews
100% unfavorable0% positive
Bar
Mentioned in 12 Google reviews
92% unfavorable0% positive
Wellness
Mentioned in 13 Google reviews
77% unfavorable8% positive
Spa
Mentioned in 11 Google reviews
73% unfavorable9% positive
Pool
Mentioned in 17 Google reviews
65% unfavorable29% positive
Entertainment
Mentioned in 7 Google reviews
71% unfavorable14% positive
Gym
Mentioned in 7 Google reviews
86% unfavorable14% positive
Transit
Mentioned in 7 Google reviews
29% unfavorable29% positive
Location
Mentioned in 35 Google reviews
23% unfavorable60% positive
Food
Mentioned in 18 Google reviews
67% unfavorable22% positive
Breakfast
Mentioned in 21 Google reviews
62% unfavorable24% positive
Restaurant
Mentioned in 9 Google reviews
67% unfavorable22% positive
Atmosphere
Mentioned in 6 Google reviews
33% unfavorable50% positive
fatima aitel3 months ago on Google
1/5
Dirty rooms with no towels in bathroom. Bed sheets look old and humid. Little fridge is so Dirty and never been cleaned. Floor is also Dirty and wasn't mopped at all after previous guest left. I was afraid to touch anything in my room …
Dirty rooms with no towels in bathroom. Bed sheets look old and humid. Little fridge is so Dirty and never been cleaned. Floor is also Dirty and wasn't mopped at all after previous guest left. I was afraid to touch anything in my room because of germs. I had to buy disinfectant wipes to wipe the toilet and sink . U can see Dirty spots on every surface. We asked for towels and waited 2 hours then the only housekeeper they have brought us 1 large and 1 small towel for 2 people. Towels condition is miserable because of wear and tear. Prices were too much for a Dirty place. Don't come here. I am warning you. ⚠️ don't believe what they post booking.it d fake
Rooms1.0
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Aliyah2 months ago on Google
3/5
The hotel itself is ok for the price but could do with a fridge in the room and comfortable beds. They charge local tax in full upon checkin so make sure you exchange money at the airport. Shop around for local exchange bureaus after as the …
The hotel itself is ok for the price but could do with a fridge in the room and comfortable beds. They charge local tax in full upon checkin so make sure you exchange money at the airport. Shop around for local exchange bureaus after as the hotel seems to give a low rate and didn’t change in the 2 weeks we were there. Do no book any excursions from a very rude arrogant woman who sits in the Lobby, as she will con you.. We asked for a taxi as our previously booked taxi didn’t arrive and they wanted to charge 250mad, when I asked my husband to get his own she got extremely angry and aggressive bother line wanted a confrontation. Anyway we found a taxi for 100 mad ourselves. So remember shop around for better rates and deals
Trip typeVacation · Family
Rooms3.0
Service3.0
Location3.0
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Naj Gha month ago on Google
1/5
If there is such thing as minus star, I would give this hotel minus 50! Do not book at this hotel, there is nothing imperial about it. Everything is dilapidated, from towels, sheets, the rooms and corridors. And to add insult to injury, right now there is no hot water.
Trip typeFamily
Rooms1.0
Service1.0
Location1.0
Ronnie Rahman10 months ago on Google
3/5
The overall experience was ok but the cleanliness was a bit shocking. We found many hairs on the bed and pillows. They didn't really change the bedsheets and the pillow cases. This is appalling specially when you have children with you. The …
The overall experience was ok but the cleanliness was a bit shocking. We found many hairs on the bed and pillows. They didn't really change the bedsheets and the pillow cases. This is appalling specially when you have children with you. The willingness of the staff members to help was present. They changed the bedsheets but it was just removed from another bed and simply dumped on us to make the bed ourselves. To our surprise we found the new sheets had hair too. So we gave up. In the morning we changed the hotel simply. The breakfast was ok, not worthy of special mention. I wouldn't recommend this.
The location is good and close to many restaurants. That's why it makes sense to book the room only without breakfast. You will have way better choices outside than inside.
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Salah Hanafya month ago on Google
1/5
Poor customer service from the woman behind reception. Our cleaner was rude to us during the stay.
Trip typeVacation
Pamela Ja year ago on Google
5/5
Currently it is Ramadan here in Morocco. So far, my stay at the Imperial Holiday Hotel has been very peaceful. No construction nearby, and no noisy traffic.
I have a nice view of the pool and relax area from the balcony. There is no …
Currently it is Ramadan here in Morocco. So far, my stay at the Imperial Holiday Hotel has been very peaceful. No construction nearby, and no noisy traffic.
I have a nice view of the pool and relax area from the balcony. There is no shortage of shops up and down the street: from fresh fruit, fresh hand grilled goods, home goods, etc. I could not have asked for a better stay here. Aziz has been most welcoming and helpful, always with a smile on his face. Housekeeping tidies up the room when I'm away. I appreciate all they offer.
Sure, the hotel is in need of some updates, but it's really not bad. I guess it's a personal perspective. If you want perfection, you'll pay much more.
I have nothing bad to say about the property, the location or the hospitality.
I'm grateful for the opportunity to visit this beautiful country ❤️.
God bless
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Manuel Cardoso3 months ago on Google
3/5
Very nice people, but the hotel is too old, need a big remodeling
Ali Aa year ago on Google
1/5
UK CUSTOMERS AVOID-I am from UK took the risk and ignored the bad reviews. You would rather sleep homeless and feel more comfortable. Dark,gloomy,scary,something out of a horror movie!Staff be nice at first until you see your room and …
UK CUSTOMERS AVOID-I am from UK took the risk and ignored the bad reviews. You would rather sleep homeless and feel more comfortable. Dark,gloomy,scary,something out of a horror movie!Staff be nice at first until you see your room and complain they become rude and shift the blame. Lobby and corridor smells of damp and smoke. Pictures are nothing like what it looks like. Bed had blood marks all over it. Bath had urine in it which indicated they don’t clean!Trust me do not let the cheap price trick you into staying here.
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Z CH8 months ago on Google
1/5
very bad experience....the hotel's pictures are not same as reality, no bathtub, towels not enough, noise at the bar can't let you sleep well, if you have a problem in the room and you want to change it you must pay more !! no park for your car.. you have to find a park by your self.
Sara So2 years ago on Google
1/5
The room itself looks nothing like the pictures online. The bed sheets were filthy and had holes. The bathroom had only one small hand towel and no normal towels?? But don’t worry since the tub was disgusting there’s no way to shower in …
The room itself looks nothing like the pictures online. The bed sheets were filthy and had holes. The bathroom had only one small hand towel and no normal towels?? But don’t worry since the tub was disgusting there’s no way to shower in there. The room itself seems to just got painted so the smell was intoxicating. I managed 15mins while I looked for another hotel. Be warned
Trip typeVacation · Solo
Rooms1.0
Service1.0
Location2.0
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Дмитрий Шабановa year ago on Google
3/5
Good enough location, the hotel is located in the center of the new city, not very far from the train station. Decent breakfast. Nice and polite staff. Clean enough. Bad wi-fi, had to move to another hotel.
Mohamed Boulaq2 months ago on Google
1/5
NOT A GOOD EXPERIENCE WITH THE HOTEL, Check in saying 12 and front desk saying 2pm !
POOOOR EXPERIENCE
Trip typeBusiness · Family
Rooms1.0
Service1.0
Poul Rasmussen4 years ago on Google
1/5
I stayed at the hotel from 19/5 - 26 / 5.2018. The hotel is categorized as a 4 star hotel, it is by no means. More like in the lower end of 2 star. First the positive: the staff is friendly and welcoming and the hotel is centrally located …
I stayed at the hotel from 19/5 - 26 / 5.2018. The hotel is categorized as a 4 star hotel, it is by no means. More like in the lower end of 2 star. First the positive: the staff is friendly and welcoming and the hotel is centrally located to the center. And then the negative: The rooms are run-down and the whole hotel is in need of a renovation. I had booked half board, where the dinner was sometimes buffet, but only those times where there were enough guests enrolled for dinner. The other times consisted of the dinner of heated remains from the previous day's buffet. One time the food was close to be uneatable. For good reason, it should be noted that I did not expect 4 star luxury, so my review should not be read on this background. I can not recommend the hotel and I will never stay there again.
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The Survivor2 years ago on Google
1/5
Dirty room and bedsheets, cold in the room with heater not working, room looks like falling apart. That wasn't too bad for me until this moment. It's 1AM, the hotel has a disco in the lower floor playing music at very high volume. …
Dirty room and bedsheets, cold in the room with heater not working, room looks like falling apart. That wasn't too bad for me until this moment. It's 1AM, the hotel has a disco in the lower floor playing music at very high volume. Impossible to sleep, so I go down and the receptionist while playing with his phone dissmises me saying there is nothing I can do.
If you are looking for a good hotel, keep looking
Trip typeSolo
Rooms1.0
Service1.0
Location3.0
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Mohamed FILALIa year ago on Google
3/5
Not bad, Swimming pool was dirty & not clean,, otherwise room & toilet were clean, breakfast wasn't bad, dinner is delicious especially in restaurant ALADDIN,
In summer (August) it wasn't toooo HOT even 47° because the building was blocking sun. And hotel don't have parking..
Huzaifa Khan4 years ago on Google
1/5
Well well well where can I start. 3RD class staff who pick their nose when talking to you and don’t give any sort of eye contact, they don’t smile at you at all... Very rude and abrupt I wish I had read the 200+ online reviews made for this …
Well well well where can I start. 3RD class staff who pick their nose when talking to you and don’t give any sort of eye contact, they don’t smile at you at all... Very rude and abrupt I wish I had read the 200+ online reviews made for this hotel before booking. They claim to be a 4* hotel I wouldn’t consider it a 1*. Smells of nicotine which sticks to your clothes. Big lack of communication- they speak to you in French whilst u speak back in English? Also the price which u reserve the hotel room online, they tend to bombard you with something called a local tax on top when you get there and that’s an extortionate rate- more than the rate of the hotel booking. I won’t be going back - my whole experience was a nightmare. I even had to beg them for some toilet paper, they just wouldn’t give it ??!! The location of this is in a very deprived and run down area full of druggies and alcoholics. YOU WILL REGRET GOING TO THIS HOTEL MARK MY WORDS !
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rocco acme2 years ago on Google
2/5
I booked this hotel because of great location (train, shopping malls, old town etc.) I totally forgot to see the comments. I was shocked to see so many terrible experiences. I was so afraid. Than i came to hotel and in reception there was …
I booked this hotel because of great location (train, shopping malls, old town etc.) I totally forgot to see the comments. I was shocked to see so many terrible experiences. I was so afraid. Than i came to hotel and in reception there was really polite men - they didn’t lost my reservation, I was really released. I came to my room in 2nd floor and it was not soooo bad. And i was released again. Ok, room is outdated same as bathroom but it’s really not that bad. The major cons are: room was really could, AC did not working, there was really nooooooo peace in room (through windows you can hear everything and the air machine for the bathroom is sooooo super loud 24h/7 - like you are on a small ferry with high bass sounds (but i have always earplugs with me and this didn’t bother me), and this machine you cannot switch it off, belove my room there was renovations of the rooms it was really toooooo loud during the day!!) and in bathtub the pressure of the water was really terrible but fortunately i had hot watter. whole bathroom needs a good limestone cleaning. I really liked the dark curtains in room so i had good sleep with my earplugs and the bed was really great. WiFi in room was perfect. Dinner was always delicious, breakfast was average. For this hotel 2 stars is the right category. for my last night i went to other hotel to have a peaceful rest and a good sleep during the night.
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Jan Nachtigal5 years ago on Google
4/5
We were two nights in this hotel - and we were really satisfied. Very good location, no noise from the street. Spacious rooms and huge beds. The new store is just a few minutes to the center of the JAMA L'Fna takes you taxi for € 1.5. …
We were two nights in this hotel - and we were really satisfied. Very good location, no noise from the street. Spacious rooms and huge beds. The new store is just a few minutes to the center of the JAMA L'Fna takes you taxi for € 1.5.
I have no tip for a better room, but the rooms in the courtyard with a swimming pool will certainly be quieter.
Breakfast and dinner were not bad, but not anything special.
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James Anderson3 years ago on Google
2/5
Very poor customer Services, we had no lock on balcony door and hotel staff wouldn't change our room and said this was the case on all rooms. Also, the lady for excursions was very rude, she was too lazy to explain the trips and I heard …
Very poor customer Services, we had no lock on balcony door and hotel staff wouldn't change our room and said this was the case on all rooms. Also, the lady for excursions was very rude, she was too lazy to explain the trips and I heard her aggressively argue with a different hotel guest about the trip that she put them on.
Other than the staff, hotel was decent for the price. Wasn't a 4* hotel, more of a 2*
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Ibrahim Ahmed4 years ago on Google
1/5
I did a blunder by booking the hotel without reading the reviews & I have regretted each & every day I stayed there. The photos are misleading & the hotel is nothing like it. The pictures are just a trap to get the customers to book the …
I did a blunder by booking the hotel without reading the reviews & I have regretted each & every day I stayed there. The photos are misleading & the hotel is nothing like it. The pictures are just a trap to get the customers to book the hotel. Customer service is non-existent. We were welcomed with dirty towels, broken things in the room, no drinking water provided in the rooms or in breakfast area. Wi-fi doesn't work. The hotel management are absolutely pathetic and dont care of the problems you report. They refuse to cancel the pre-paid booking & you will be forced to stay there and face the ordeal for the entire length of stay. The hotel in particular is unsuitable for families. It turns into club during the night with very loud music and heavy smoke, drinks smell in the reception. The rooms smell cigratte smoke as well. I generally dont wish bad things for others, but in this case I really wish the karma teaches a lesson to the management. Shameful & disgraceful management. Absolute nightmare!
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Stefan Boskovic4 years ago on Google
2/5
Two stars star's would be more appropriate for this hotel. 20 years ago was much better i guess. It's not that bad just they could do better I'm sure.. hygiene is not something they pay a lot of attention especially on the pool. Rooms are acceptably cleanl
Nina4 years ago on Google
3/5
Here now and so far the front desk has been very good to us. He changed our room this morning as he promised and this room is wayy better with view to the pool and a clean nice bathroom all in one place. I hated the old room which had a …
Here now and so far the front desk has been very good to us. He changed our room this morning as he promised and this room is wayy better with view to the pool and a clean nice bathroom all in one place. I hated the old room which had a toilet separated from the shower but we are much happier now. My only complain is our breakfast was supposed to be part of our booking but I guess it's not up to them here but our third party that we booked through. Also, the hallways do smell very badly, but other than those things I guess everything is okay everything is near. The train station, mall, menara garden and the jemma fna which is awesome. The location is great!
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Alb Fest uk Edita3 years ago on Google
2/5
Friendly staff, very poor hygiene. I went there thinking it’s a 4 star hotel but it felt like a 1 or 2 star. Hygiene needs a lot of improving, not a lot of food choices provided during breakfast and dinner, SPA looked horrible and you had …
Friendly staff, very poor hygiene. I went there thinking it’s a 4 star hotel but it felt like a 1 or 2 star. Hygiene needs a lot of improving, not a lot of food choices provided during breakfast and dinner, SPA looked horrible and you had to pay for everything inside from swimming to gym to saunas. However for the price you’re paying the conditions make sense.
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Agz4 years ago on Google
1/5
Absolutely diabolical! I'm only giving it 1 star because I can't give it no stars. We cancelled our reservation immediately after seeing the room. Staff was pleasant enough but I honestly I wouldn't want to stay in there even if you paid …
Absolutely diabolical! I'm only giving it 1 star because I can't give it no stars. We cancelled our reservation immediately after seeing the room. Staff was pleasant enough but I honestly I wouldn't want to stay in there even if you paid me. The standard is definitely not 4 star and it looks nothing like the pictures online. It is very old, run down and neglected. The sheets and pillow cases were stained and looked as if they haven't been washed. The towels were gray to the point I was too disgusted to touch them. All the surfaces were covered in a thin lsyer of grime and dust. The loose electical cables sticking out of sockets and light switches. The light fixures above the bed look like they were going to fall on someone's head. We felt it was unsafe to stay there due to this poor level of upkeep and and low level of hygiene.
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Chaimae Ouahabi4 years ago on Google
1/5
Quality of the hotel is terrible, no clean sheets no clean windows , old furniture, I also had to go to the lobby many times as nothing works in the room. By night , the bar downstairs is really bad quality. Staff are nice, breakfast is mediocre
Amine Benhajji4 years ago on Google
1/5
Disaster, dirty room and sheets, horrible bathroom, broken lamps, air-condition out of order in both the two rooms they gave me, mediocre breakfast, staff talking to each other instead of doing their jobb, I paíd for 3 nights I left after …
Disaster, dirty room and sheets, horrible bathroom, broken lamps, air-condition out of order in both the two rooms they gave me, mediocre breakfast, staff talking to each other instead of doing their jobb, I paíd for 3 nights I left after the first without refund.
Warning for this lousy and dirty place, maybe it was a 4 star hotel back in the seventies but not worth even one star, the place should be demolished the staff sent to school and the management far away from hotels
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DYLEMA3 years ago on Google
1/5
I do not recommend this hotel at all! This experience was horrible. This hotel is FRAUDULENT! There is no WiFi yet they promote as if there is. Ordering from the restaurant during the day is hell because they are under staffed so your food …
I do not recommend this hotel at all! This experience was horrible. This hotel is FRAUDULENT! There is no WiFi yet they promote as if there is. Ordering from the restaurant during the day is hell because they are under staffed so your food could take hours to arrive and when it arrives it will be cold! They will still expect you to pay. Also very rude staff - Samira should be fired for making our entry hell on the first day in this hotel. If you are reading this DO NOT GO HERE.
Trip typeFriends
Rooms1.0
Service1.0
Location3.0
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Franko Bogosa year ago on Google
1/5
Staff very friendly but the big problem is internet I can't get connected they give me password everything but I can't get connected they said router problem i wasn't happy you pay everything you don't get what you want that's very wrong …
Staff very friendly but the big problem is internet I can't get connected they give me password everything but I can't get connected they said router problem i wasn't happy you pay everything you don't get what you want that's very wrong the should fixed after that I see in reception many people complain about wifi connection problem avoiding that hotel i hope they will fixed a soon possible.
Trip typeVacation
Rooms3.0
Service1.0
Location3.0
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Emelie Johansson2 years ago on Google
1/5
Its not like the picture. Its old and dirty. The pool-area dont have sun because the building is blocking the sun. they have a bar/disco thats emty of people but still they play Music so loud that its impossible to sleep. And early in the morning the noise start from the constructure workers outside.
Trip typeVacation
Rooms1.0
Service1.0
Location4.0
T
Trip.com Member3 years ago on Trip.com
3.2/5
Good:Location is good, close to Train station.Nearby has ***y good france cafe and restaurant.Bad:Poor breakfast. Better to go to nearby France cafe to have a good breakfast.Toilet tap and shower tap are very old and broken.Check-in need to email the voucher to the hotel email.
Youssef Filalia year ago on Google
2/5
Toilet smells and I flushed 3 times to no avail.
Details show a lack of care.
Sink water hose has rust and dried mold in it.
Mohammed Yousuf6 years ago on Google
1/5
The worst hotel experience ever. air condition was not working and they were unwilling to give us another room. it was a nightmare. whole holiday mood was destroyed before we started it. Book places near the old town in Medina.
Heider Helmi6 years ago on Google
1/5
Really bad..... no WiFi...at all and when I asked the reception they told me because we have too many guests LOL. we arrived 1pm checked in the room was clean but stinks like there was a dead rat inside the room we had to wait til 5pm to …
Really bad..... no WiFi...at all and when I asked the reception they told me because we have too many guests LOL. we arrived 1pm checked in the room was clean but stinks like there was a dead rat inside the room we had to wait til 5pm to get a shower because there was no towels seriously...had use my t-shirt to dry myself.....worst experience in my life I couldn't changed to another hotel next morning REALLLLLY BAD BADDDDD.......
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Vimbayi Muchegwa4 years ago on Google
1/5
The hotel staff house keeping very rude. Very dirty sheets and towels full of stains. Food very good. Bathroom dirty and floors dirty. Reception staff very helpful and professional
kobir Miah4 years ago on Google
2/5
I was very disappointed when I saw the room it is nothing like what I saw in pictures, food wasn’t really good, only limited items, service was ok, I really recommend the Hamam and massage, excellent service, highly recommend Mariam for hamam, in the hotel, make sure don’t go next door,
Michael Rafael5 years ago on Google
2/5
You can find much better hotels for the price. However, very noisy at night due to a club next doors and that's why I'm giving two stars. Food is average.
Jay Ryder3 years ago on Google
5/5
Lovely hotel not sure why it has bad reviews all the staff have been lovely rooms nice with good air conditioning and good music by the pool would definitely return :)
Trip typeVacation
Rooms4.0
Service5.0
Location5.0
amr ali11 months ago on Google
3/5
Not good not bad .. you can pay same prices here to reserve in other good hotel in same area
Beya_traveller Beya2 years ago on Google
3/5
In the Centre few steps from Gueliz Eden near by everything , but! It need a maintenance especially the bathroom , tooo noisy as I had a street view room , reception for check in too slow!
M.3 years ago on Google
1/5
The rooms are not like you see in the pictures. Rusty, smells like humidity, dirty. Not worth the pain, better somewhere else.
Trip typeVacation · Friends
Rooms1.0
Service1.0
Location3.0
Raad Habibi5 years ago on Google
1/5
Servis quality is horrendous and the pool is barley cleaned also the food is always cold and the same all year round the phone doesn't work the air condition is just broken and they refuse to fix it .It is truely a awful hotel
Rahila Kausara year ago on Google
5/5
Friendly staff
Pool
Clean rooms …
Friendly staff
Pool
Clean rooms
Hotel is only 10 minutes walk to McDonald's
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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si yi2 years ago on Google
1/5
We booked a pool view room,but give us city view room.and the exchange rate is not good, more than the actual
Noureddine Othmane3 years ago on Google
5/5
So far everything is ok except the music at the swimming pool It’s Too loud u can’t even stayed at the room i feels like my head going to blow up for this reason the hotel isn’t worth a penny
Rooms4.0
Service4.0
Location3.0
yasmin begum4 years ago on Google
3/5
Needs a good makeover. First night here so need to get used to it. Cockroaches like this hotel. Killed 3 already. Might use the spa in the morning.
ayoub bahdia5 years ago on Google
1/5
Very very hotel I don't recommend anyone to book here... Too much noise... Don't bring ur family here it's so inappropriate!! the worst experience ever!
Bmw Porsche4 years ago on Google
1/5
I made the booking in the booking, and when I arrived at the hotel the official reported that he had no room for me. the official did not try to help, and showed total contempt. …
I made the booking in the booking, and when I arrived at the hotel the official reported that he had no room for me. the official did not try to help, and showed total contempt.
I do not advise anyone
booking should not work with this hotel.
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Nabil RIFKI3 years ago on Google
1/5
Very bad experience.
The bed smells cigarette smoke !
The shower was not working and quite ugly !
Unknown Unknown4 years ago on Google
1/5
Do not go to this Hotel. Nothing works and it is nothing like the photos. They will not refund you if you pre-pay! The place does not get any sun during the day and the roof terrace is shut.
Neal Gatke2 years ago on Google
1/5
Rooms are poorly maintained. Furniture is broken and really bad smell.
Trip typeVacation
Rooms1.0
Service2.0
Location4.0
janah sakina4 years ago on Google
1/5
Worst hotel ever no hot water the sheets are dirty full of pie its an hotel without stars to be honest shame on them
Ihssane Benjelouaja4 years ago on Google
1/5
We cancelled the reservation and paid more in another placel rather than staying in a hotel that doesn't respect its clients
Serena S5 years ago on Google
2/5
Dirty bathrooms, old rooms, smelly hallways.. The outside pool is nice. Inside pool was closed
Francesc Rosas5 years ago on Google
2/5
Cheap and close to both the airport and Supratours and train stations. Still, it's too noisy to even just have a good sleep.
Golden boy11 months ago on Google
5/5
Best service I love this hotel
FAICAL BENINDALSI4 months ago on Google
4/5
Excellent
Rooms4.0
Service4.0
Location4.0
Hajar Tebbai5 years ago on Google
1/5
Bad hygiene 🤢 Not good room service, bathroom without towels
Mo Ali5 years ago on Google
1/5
Bunch of cowboys running the hotel, no professionalism and very aggressive and rude.
Carl Lindström5 years ago on Google
1/5
Dirty dirty dirty. And also cockroaches. Probably dirty as well
Mishaal alanizi5 years ago on Google
5/5
nice people location value..
paula talib3 years ago on Google
1/5
The worst hotel ever..
Trip typeVacation
Rooms1.0
Service1.0
Location2.0
Hicham OSAFIa year ago on Google
5/5
Nicolas Crouzier10 years ago on Google
4/5
Not bad at all.
Rachid Benchir5 years ago on Google
1/5
Worst service
francesco lo schiavo2 months ago on Google
1/5
(Translated by Google) First of all, not a 4-star hotel as you can see from booking. Let's start by saying as soon as you enter the hotel, reception without any professionalism. Room assignment after three hours. Very dirty rooms so after …
(Translated by Google) First of all, not a 4-star hotel as you can see from booking. Let's start by saying as soon as you enter the hotel, reception without any professionalism. Room assignment after three hours. Very dirty rooms so after many negotiations with the manager we changed rooms. The same room is also dirty and without a hairdryer and towels. Really dirty creepy breakfast. Dirty pool full of hair. Very narrow room corridors. What to say, hotel on the edge of practicality. I don't understand how there are no checks by the competent authorities. In short, a hotel definitely not to be chosen.
(Original)
Hotel innanzitutto non da 4 stelle come si vede da booking. Iniziamo a dire appena entrati in hotel, reception senza nessuna professionalità. Assegnazione stanza dopo tre ore. Stanze sporchissime quindi dopo tante trattative con il direttore abbiamo cambiato camera. La stessa camera anche essa sporca e priva di asciugacapelli e di asciugamani. Colazione da brividi veramente sporco. Piscina sporca piena di capelli. Corridoi camere veramente angusti. Cosa dire, hotel ai limiti della praticabilità. Non capisco come non ci siano controlli da parte delle autorità competenti. Insomma hotel sicuramente da non scegliere.
Trip typeVacation
Rooms1.0
Service1.0
Location4.0
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bakugo katsuki2 months ago on Google
1/5
(Translated by Google) How to say that this hotel is called 4 stars is absolutely not in conformity with the description and the photos, the rooms are dirty. Only the location of the hotel is good because it is in Gueliz and that is the …
(Translated by Google) How to say that this hotel is called 4 stars is absolutely not in conformity with the description and the photos, the rooms are dirty. Only the location of the hotel is good because it is in Gueliz and that is the only positive point. Do not make the same mistake as me and do not go to this hotel do not waste your time and your money especially because it is too expensive for what it is. I hope this hotel will improve because it is a pity the location of the hotel is very good.
(Original)
Comment dire que cet hôtel sois disant 4 étoiles n’est absolument pas conforme à la description et aux photos, les chambres sont sales. Seul l’emplacement de l’hôtel est bien car il se trouve à Gueliz et c’est bien là le seul point positif. Ne faites pas la même erreur que moi et n’allez surtout pas à cet hôtel ne perdez pas votre temps et votre argent surtout car c’est trop cher pour ce que c’est. J’espère que cet hôtel s’améliorera car c’est dommage l’emplacement de l’hôtel est très bien.
Trip typeVacation · Family
Rooms1.0
Service1.0
Location4.0
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Amélie CHOURAKI2 months ago on Google
1/5
(Translated by Google) Accustomed to the place, I was very surprised by the behavior of the director who only wanted me to sit inside in a quiet place to have a coffee. The staff is very nice in this case the gentleman of security and the …
(Translated by Google) Accustomed to the place, I was very surprised by the behavior of the director who only wanted me to sit inside in a quiet place to have a coffee. The staff is very nice in this case the gentleman of security and the waiter. The manager disputed it in front of me threatening to fire him all because I sat inside and not outside (noise heat and children everywhere).
I do not understand why I disturb the proper functioning of the establishment when a group of children is also inside said "forbidden" access.
Unacceptable behavior.
(Original)
Habituée des lieux j'ai été très surprise par le comportement du directeur qui ne voulait que je m'installe à l'intérieur au calme pour prendre un café. Le personnel est très gentil en l'occurrence le monsieur de la sécurité et le serveur. Le directeur l'a disputé devant moi en le menaçant de le virer tout ça parce que je me suis installée à l'intérieur et non à l'extérieur (bruit chaleur et enfants partout).
Je ne comprends pas pourquoi je dérange le bon fonctionnement de l'établissement alors qu' un groupe d'enfants se trouve aussi à l'intérieur dit "interdit" d'accès.
Comportement inacceptable.
Rooms2.0
Service4.0
Location5.0
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Hasana month ago on Google
1/5
(Translated by Google) Horrible hotel with disgusting staff. We booked a room for 3 nights and they still couldn't pick up our booking after 2am. After 3.5 hours they offered a room on the street side while we explicitly had the pool side. …
(Translated by Google) Horrible hotel with disgusting staff. We booked a room for 3 nights and they still couldn't pick up our booking after 2am. After 3.5 hours they offered a room on the street side while we explicitly had the pool side. We were so tired of those people that we booked with Ibis. Watch out with books there, they are really scammers!!!
(Original)
Afschuwelijk hotel met walgelijk personeel. We hebben een kamer geboekt voor 3 nachten en ze konden onze boeking na 2 uur nog steeds niet ophalen. Na 3.5 uur boden ze een kamer aan de kant vd straat terwijl wij expliciet de zwembad kant hadden. We waren die mensen zo beu dat we bij Ibis hadden geboekt. Kijk uit met daar boeken, het zijn echt oplichters!!!
Trip typeVacation
Rooms1.0
Service1.0
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Kaltoum Zaroual2 months ago on Google
1/5
(Translated by Google) Staff is atrocious. They act like you are homeless and they are your only choice. My sister's room was smelly, no shampoo in the room. We had booked a room with a pool view, hahha this is a joke we got a room on the …
(Translated by Google) Staff is atrocious. They act like you are homeless and they are your only choice. My sister's room was smelly, no shampoo in the room. We had booked a room with a pool view, hahha this is a joke we got a room on the street side. The general manager was friendly, but so many dissatisfied guests who just left elle´de
(Original)
Personeel is afschuwelijk. Ze gedragen zich alsof je dakloos bent en zij je enige keuze zijn zijn. Kamer van mijn zusje stonk, geen shampoo in de kamer. We hadden kamer geboekt met zicht op zwembad, hahha dit is dus een grap we hebben kamer gekregen aan straatkant. De general manager was vriendelijk, maar zoveel ontevreden gasten die uit elle´de gewoon vertrokken
Trip typeVacation
Rooms1.0
Service1.0
Location4.0
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khadija2 months ago on Google
1/5
(Translated by Google) The reception and staff leaves something to be desired room does not comply with the photos on the net noise every night impossible to sleep well Supposedly a 4 star 😤 it does not deserve a 1 star far from it. Very …
(Translated by Google) The reception and staff leaves something to be desired room does not comply with the photos on the net noise every night impossible to sleep well Supposedly a 4 star 😤 it does not deserve a 1 star far from it. Very disapointed. Do not come to this hotel I do not recommend it
(Original)
L' accueil et Personnel Laisse à désirer chambre ne conforme rien avoir avec les photos sur le net du bruit toutes les nuits impossible de bien dormir Soi-disant un 4étoile 😤il ne mérite pas un 1 Etoiles loin de la. Très déçue. Ne venez pas dans cette hôtel je vous le déconseille
Trip typeFamily
Rooms1.0
Service1.0
Location1.0
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Aitouaziz Nora2 months ago on Google
1/5
(Translated by Google) We booked this hotel for 3 nights, on arrival no one to welcome you, lack of professionalism, only one key is given for 3 people knowing that it will also have to be used for electricity. The room is sad the remote …
(Translated by Google) We booked this hotel for 3 nights, on arrival no one to welcome you, lack of professionalism, only one key is given for 3 people knowing that it will also have to be used for electricity. The room is sad the remote control did not work, the telephone either without forgetting the radiators of the Air conditioning which made a lot of noise. No towels, after asking for the towels they were wet and with holes on the pretext that the dryer was broken, the maids lack professionalism and tell the problems they have with the laundry as if it were ours , no iron on the pretext that customers are burning the sheets, no mini bar in the room either, you have to ask for it and wait hours for them to put it in your room.
For the reception, they answer the phone but ask you to go get the maid by yourself, they speak badly to the customers and you have the impression that they do not want to do their job and talk to you about rude way. Regarding the pool broken chairs, lack of ownership, refusal to move umbrellas, no towels.
This experience was the most horrible of all, I experienced stress while I had come to relax. The location and good but the host very poor. I do not recommend it!
(Original)
Nous avons réservé cet hôtel pour 3 nuits, à l’arrivée personne pour vous accueil, manque de professionnalisme, une seule clé est donnée pour 3 personnes sachant qu’il faudra l’utiliser aussi pour la l’électricité. La chambre est triste la télécommande ne marchait pas, le téléphone non plus sans oublier les radiateurs de la Clim qui faisait beaucoup de bruit. Pas de serviettes, après avoir réclamé les serviettes ces dernières étaient trouées et mouillées sous prétexte que le sèche linge était en panne, les femmes de chambre manquent de professionnalisme et racontent les problèmes qu’elles on avec le linge comme si c’était les nôtres, pas de fer à repasser sous prétexte que les clients brûlent les draps, pas de mini bar non plus en chambre, il faut le demander et attendre des heures pour qu’ils vous le mettent en chambre.
Pour la réception, ils répondent au téléphone mais vous demandent de vous déplacer chercher la femme de chambre par vous même, ils parlent mal aux clients et vous avez l’impression qu’ils (elles) ne veulent pas faire leur travail et vous parlent de manière impolie. Concernant la piscine chaises cassées, manque de propriété, refus de déplacer les parasols, pas de serviettes.
Cette expérience était la plus horrible de toutes, j’ai vécu un stress alors que j’étais venue pour me détendre. L’emplacement et bien mais l’hôte très médiocre. Je ne vous le conseille pas!
Trip typeVacation · Family
Rooms1.0
Service1.0
Location3.0
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José Antonio Rueda2 months ago on Google
1/5
(Translated by Google) In theory it is a 4-star hotel, but in Spain I don't know if it would have 2. The furniture is very worn. Old and dirty bathrooms. The service could be improved. We were given a quintuple room which was a double with …
(Translated by Google) In theory it is a 4-star hotel, but in Spain I don't know if it would have 2. The furniture is very worn. Old and dirty bathrooms. The service could be improved. We were given a quintuple room which was a double with an additional bed. They do not understand that we need a towel per person for the shower.
(Original)
En teoría es un hotel de 4 estrellas, pero en España no sé si tendría 2. Los muebles muy gastados. Los baños viejos y sucios. El servicio muy mejorable. Nos dieron una habitación quintuple que era una doble con una cama adicional. No entienden que necesitemos una toalla por persona para la ducha.
Trip typeVacation · Family
Rooms1.0
Service1.0
Location3.0
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M Khadidja2 months ago on Google
1/5
(Translated by Google) If I could put 0 I would have put it. Hotel to flee really I don't know why they have a 4 star it doesn't even want 1.
First of all if you are looking for tranquility this is not the right place, …
(Translated by Google) If I could put 0 I would have put it. Hotel to flee really I don't know why they have a 4 star it doesn't even want 1.
First of all if you are looking for tranquility this is not the right place, poorly insulated room, even with the window closed we hear everything that is happening within the hotel and outside. Work all year round, poorly frequented place. Secondly the furniture as well as the infrastructure of the hotel is falling apart, (headboard not hooked to the bed, broken shower head and so on ..) Hotel elevator works half the time, swimming pool very small in terms of the capacity of the hotel, few deckchairs, no towels available for customers. If you are driving, do not take this hotel, there is no parking and you must pay the day and night guards €4 per day. Complaints made to employees are not taken into account in any seriousness. (Only positive point the cleaning lady of the 5th floor who was very pleasant)
(Original)
Si je pouvais mettre 0 je l’aurais mis. Hôtel a fuir vraiment je ne sais pas pourquoi ils ont un 4 étoiles ca n’en veux même pas 1.
Tout d’abord si vous cherchez de la tranquillité ce n’est pas le lieu propice, chambre mal isolée, même avec fenêtre fermés nous entendons tout ce qui se passe au sein de l’hôtel et à l’extérieur. Des travaux toute l’année, endroit mal fréquentés. Deuxièmement le mobilier ainsi que l’infrastructure de l’hôtel tombe en ruine, ( tête de lit non accrochés au lit, pommeau de douche cassé et j’en passe..) Ascenseur de l’hôtel fonctionne une fois sur deux, piscine très petite au niveau de la capacité de l’hôtel, peu de transat pas de serviettes mise à disposition pour les clients. Si vous êtes véhiculé ne prenez surtout pas cet hôtel il n’y a pas de parking et vous devez payer les gardiens de jour et nuit 4€ par jour. Les réclamations faite aux salariés ne sont pas prises en compte aucun sérieux. ( Seul point positif la femme de ménage du 5eme étage qui a a été très agréable)
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Pina Bria2 months ago on Google
1/5
(Translated by Google) Let's start with the fact that the photos do not correspond to reality, rooms and including other extremely dirty spaces, cleaning staff who mock in the face; unprofessional reception, asked several times for towels …
(Translated by Google) Let's start with the fact that the photos do not correspond to reality, rooms and including other extremely dirty spaces, cleaning staff who mock in the face; unprofessional reception, asked several times for towels and hairdryer never arrived ... I do not recommend the hotel ... if I had read all the negative reviews before I would never have booked.
(Original)
Iniziamo dal fatto che le foto non corrispondono al reale, stanze e compresi gli altri spazi estremamente sporchi, personale pulizie che deridono in faccia; reception poco professionale, chiesto più volte asciugamani e phon mai arrivato...sconsiglio la struttura...se avessi letto tutte le recensioni negative prima non avrei mai prenotato.
Trip typeVacation
Service1.0
Location3.0
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Rabab berradaa month ago on Google
2/5
(Translated by Google) The staff was friendly, but the hotel does not deserve the 4 stars as the facilities are in poor condition and the air conditioning does not work. At the bottom there is like a music bar and it gets full of people and …
(Translated by Google) The staff was friendly, but the hotel does not deserve the 4 stars as the facilities are in poor condition and the air conditioning does not work. At the bottom there is like a music bar and it gets full of people and at night you can't sleep peacefully.
(Original)
El personal fue amable, pero el hotel no merece las 4 estrellas ya que las instalaciones están en mal estado y el aire acondicionado no funciona. En la parte de abajo hay como un bar musical y se llena de gente y por las noches no se puede dormir tranquilamente.
Rooms2.0
Service3.0
Location4.0
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Hanae EL HARTOUT2 months ago on Google
1/5
(Translated by Google) The hotel does not deserve to be selected 4 stars as much for the poor service (incompetent staff) as for the room facilities. Do not rely on supplements, ask for details before paying, more water cuts without notice …
(Translated by Google) The hotel does not deserve to be selected 4 stars as much for the poor service (incompetent staff) as for the room facilities. Do not rely on supplements, ask for details before paying, more water cuts without notice and tell us that it is on the whole city outside that the restaurant next door had water all the time
(Original)
L'hôtel ne mérite pas être sélectionné 4 étoiles autant que pour le service médiocre ( personnel incompétent)que pour les équipements des chambres. Ne vous fiez pas aux suppléments , demandez les détails avant de payer , de plus des coupures d'eau sans préavis et nous disent que c'est sur toute la ville hors que les resto d'à côté avait tout le temps l'eau
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Alexis RICHARDa month ago on Google
1/5
(Translated by Google) Hotel to AVOID!!!
In effect :
- At the reception, nobody to welcome you properly, we discuss with you only to …
(Translated by Google) Hotel to AVOID!!!
In effect :
- At the reception, nobody to welcome you properly, we discuss with you only to sell you excursions.
- Old hotel, non-compliant at all levels, from the elevator to the room. This very noisy "room" (bar in the hotel pool side), very badly soundproofed (you hear discussions from the rooms next door and from the whole street), with smells of cigarettes all night, cleanliness more than to be reviewed, noisy air conditioning, only aging bedding can possibly fit if you are lucky enough to avoid bed bugs!!!
- I took the half-board formula and as soon as I entered the hotel I knew that I would not put a toe in the dining room, breakfast and dinner included...so I could not not tell you about it.
-Finally, the swimming pool beats records in terms of cleanliness. Just amazing and yet I bathed in it but I quickly understood that you had to sit right on the edge if you don't want to bring back a fungus or end up at the dermatologist.
In short, quickly go your way without looking back, you will make a deal!
The only positive point is the location of the hotel, well located in Gueliz.
(Original)
Hôtel à FUIR !!!
En effet :
- A l'accueil, personne pour vous accueillir correctement, on discute avec vous uniquement pour vous vendre des excursions.
- Hôtel vétuste, non conforme à tous les niveaux, de l'ascenseur à la chambre. Cette "chambre" archi bruyante (bar dans l'hôtel côté piscine), très mal insonorisée (vous entendez les discussions des chambres à côté et de toute la rue), avec odeurs de cigarettes toute la nuit, propreté plus qu'à revoir, climatisation bruyante, seule la literie vieillissante peut éventuellement convenir si vous avez la chance d'éviter les punaises de lit !!!
- J'ai pris la formule demi-pension et dès mon entrée à l'hôtel j'ai su que je n'irais pas mettre un orteil dans la salle de repas, petit-déjeuner et diner compris...donc je ne pourrai pas vous en parler.
-Pour finir, la piscine bat des records niveau propreté. Juste hallucinant et pourtant je m'y suis baigné mais j'ai vite compris qu'il fallait s'asseoir juste au bord si vous ne voulez pas ramener un champignon ou finir chez le dermato.
Bref, passez vite votre chemin sans vous retourner, vous ferez une affaire !
Le seul point positif est l'emplacement de l'hôtel, bien situé à Gueliz.
Trip typeCouple
Rooms1.0
Service1.0
Location4.0
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Im2 months ago on Google
2/5
(Translated by Google) 50min to wait to find my reservation at the reception (holiday in Morocco) + cigarette butts found in my room on the crushed bacon. Bed on wheels 1 place I did not like. I didn't test the narrow pool, I felt …
(Translated by Google) 50min to wait to find my reservation at the reception (holiday in Morocco) + cigarette butts found in my room on the crushed bacon. Bed on wheels 1 place I did not like. I didn't test the narrow pool, I felt uncomfortable with men and cigarettes. I have to ask for the wifi password and ask for towels at 6 p.m. (50min after getting my room). The noise of the works just opposite and also at night. I only stayed one night and took another hotel.
(Original)
50min à patienter pour trouver ma réservation à la récéption (jour férié au Maroc) + mégots de cigarettes trouver dans ma chambre sur le bacon écrasée. Lit a roulettes 1 place j'ai pas aimé. J'ai pas testé la piscine étroite, je me suis senti mal à l'aise face aux hommes et à la cigarette. Je suis obligée de réclamer le mot de passe de la wifi et demander des serviette à 18h. (50min après avoir eu ma chambre). Le bruit des travaux juste en face et aussi la nuit. Je suis restée qu'une seule nuit et pris un autre hôtel.
Trip typeVacation · Solo
Rooms3.0
Service2.0
Location3.0
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Meryem El Mediouri2 months ago on Google
1/5
(Translated by Google) Where to start ?
Incompetent staff, not even knowing how to talk to customers.
Cleaning is done until 5 p.m. and when we claim that the children have to take a …
(Translated by Google) Where to start ?
Incompetent staff, not even knowing how to talk to customers.
Cleaning is done until 5 p.m. and when we claim that the children have to take a nap, the maid starts yelling at me.
The guard demands that we leave him the car key, he put it between two vehicles so that afterwards I find myself blocked for 45 minutes waiting.
The breakfast haaa my god, a rot, moldy smelling lentils, charcuterie supposed to be pink but which is black. And be careful if you ask something to an employee of the restaurant (like please salt, or please a bowl), limit he wants to put you one. Ah yes the receptionist, a disaster, we ask a question she shouts at us. Dirty room, the air conditioning does not work well. I was given a room with a balcony with two AC motors. So I let you imagine the noise. Dirty swimming pool, anyone is allowed to enter the hotel bar, in the evening the rotana begins, men who flirt right and left with anything that moves. Scandals every 5 minutes no customer is satisfied. Shame on you for charging 4 star prices for what you are selling.
(Original)
Par où commencer ?
Personnel incompétent, ne sachant même pas parler aux clients.
Le ménage se fait jusqu'à 17h et quand on réclame le fait que les enfants doivent faire une sieste, la femme de chambr à commencer à me crier dessus.
Le gardien exige qu'on lui laisse la clé de la voiture, il me l'a mise entre deux véhicules pour qu'après je me trouve bloquée pendant 45 min à attendre.
Le petit déjeuner haaa mon dieu, une pourriture, des lentilles qui sentent le moisit, de la charcuterie censée être rose mais qui est noire. Et attention si on demande quelque chose à un employé du resto (style s'il vous plaît du sel, ou s'il vous plaît un bol), limite il a envie de vous en mettre une. Ah oui la récéptioniste, une catastrophe, on pose une question elle nous crie dessus. Chambre sale, la clim ne marche pas bien. On m'a donné une chambre avec un balcon de deux moteurs de clim. So je vous laisse imaginer le bruit. Piscine sale, on laisse rentrer n'importe qui au bar de l'hôtel, le soir le rotana commence, des hommes qui draguent à droite et à gauche tout ce qui bouge. Des scandales toutes les 5 minutes aucun client n'est satisfait. Honte à vous de facturer le prix d'un 4 étoiles pour ce que vous vendez.
Trip typeVacation · Family
Rooms1.0
Service1.0
Location1.0
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Fati Nait3 months ago on Google
5/5
(Translated by Google) Very nice hotel, we were given a very large room with 2 double beds and a single bed for 2 adults and 2 children, very delicate attention! …
(Translated by Google) Very nice hotel, we were given a very large room with 2 double beds and a single bed for 2 adults and 2 children, very delicate attention!
Room with very quiet air conditioning, clean bathroom, towel change every day, great breakfast meal and dinner at the table with a choice of dinner from a restaurant.
Just a little demol really have to invest in an air conditioning or fan for the dining room! 🥵🥵 because with the heat of Marrakech it is unbearable to eat and sweat at the same time.
Here is my opinion for this hotel where I have already stayed for 3 years as an affiliate and never disappointed with the kindness and availability of the really top-notch staff and not to mention the quiet location and all the shops nearby.
(Original)
Très belle hôtel,on nous a donné une très grande chambre avec 2 lit doubles et un lit simple pour 2 adultes et 2 enfants très délicate attention !
Chambre avc clim très silencieuse ,sale de bain propre serviette changer tt les jours,repas super petit dej et dîner à table avc du choix dine d un restaurant .
Juste petit demol vraiment faut investir dans une clim ou ventilateur pour la salle a manger !🥵🥵car avc la chaleur de Marrakech c est insupportable de manger et de transpirer en même temps.
Voilà mon avis pr cette hôtel où j ai déjà séjourné 3 année d affilié et jamais déçu de la gentillesse et la disponibilité du personnels vraiment aux top et sans parler de l emplacement calme et tt les commerces à proximité.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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So So3 months ago on Google
1/5
(Translated by Google) Nothing looks like the photos. Aziz is a nonchalant and not correct receptionist. I left to give medicine to someone in the hotel, he followed me and knocked on my room. He doesn't like the French and takes them for …
(Translated by Google) Nothing looks like the photos. Aziz is a nonchalant and not correct receptionist. I left to give medicine to someone in the hotel, he followed me and knocked on my room. He doesn't like the French and takes them for less than nothing. He has weird thoughts to run away from
(Original)
Rien ne ressemble aux photos. Aziz est un réceptionniste nonchalant et pas correcte. Je suis partie donner des médicaments à une personne de l'hôtel, il m'a suivit et il a tapé dans ma chambre. Il aime pas les français et les prends pour des moins que rien . Il a des pensées bizarre a fuire
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Amele Terrak3 weeks ago on Google
2/5
(Translated by Google) I stayed in this hotel 2 years ago really not great swimming pool not maintained nor the garden really bad so the catastrophic spa there was a smell of sewer really I do not recommend …
(Translated by Google) I stayed in this hotel 2 years ago really not great swimming pool not maintained nor the garden really bad so the catastrophic spa there was a smell of sewer really I do not recommend
(Original)
J’ai séjournais dans cet hôtel il y a 2 ans vraiment pas top piscine non entretenue ni le jardin vraiment nul alors le spa catastrophique il y avait une odeur d’égout vraiment je déconseille
Trip typeVacation · Solo
Rooms2.0
Service2.0
Location5.0
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Tania Carlini5 months ago on Google
2/5
(Translated by Google) After hours of asking for bath towels, they brought 2 large towels and only one face towel (there were 2 of us). There was no toilet paper. A little expensive for the services offered. …
(Translated by Google) After hours of asking for bath towels, they brought 2 large towels and only one face towel (there were 2 of us). There was no toilet paper. A little expensive for the services offered.
(Original)
Dopo ore che chiedevo biancheria da bagno , hanno portato 2 teli grandi e un solo telo per il viso (eravamo in 2) . Mancava la carta igienica. Un po' caro per i servizi offerti.
Rooms2.0
Service2.0
Location4.0
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Quentin Munhavong2 months ago on Google
1/5
(Translated by Google) What to say, there are so many things to say that I don't know where to start, on arrival of course, the room does not look like the photos at all, we are in a room with a door that joins another, not luckily the door …
(Translated by Google) What to say, there are so many things to say that I don't know where to start, on arrival of course, the room does not look like the photos at all, we are in a room with a door that joins another, not luckily the door in question is not insulated at all! We heard the slightest conversation from the neighbor and this until 2/3 am impossible to sleep and once asleep at 5 am we hear them come back as if they were coming into our room, when we complain there is no change of room… but that's not all because we all hear what is happening outside the noise of cars and motorbikes from the works, we were woken up at 8:45 am with the walls shaking because they are doing work! 4 hours of sleep during the holidays because impossible to fall asleep before because of the noise, 2 nights here but the worst nights of my life! Finally fortunately the location is good but that's only good unfortunately because the neighborhood is much too noisy (or the windows not insulated at all I don't know ...) in the end we leave faster than expected we wanted the tranquility we leave tired and hasty to discover another hotel! Finally we will end with the best, the swimming pool (clean) with my wife we ​​wanted to lie down on padded deckchairs with hotel towels on them, not seeing anyone for 1 hour I then decided to lie down and there a man from the hotel calls out to me telling me that his deckchairs have been "reserved" since this morning and that we are not allowed to lie down! Who reserves sunbeds in the morning for the whole day???? Imagine that it's 2 young ladies and the employee greeted them directly with a smile asking them if they wanted something to drink... probably a flirting technique 🤔
In short, I'm done, or almost, but the 4 stars must absolutely be removed, thanks to the cleaning lady on the 3rd floor for her availability and her seriousness, thanks to the day reception as well.
PS: do not go to this hotel.
(Original)
Que dire, il y a tellement de choses à dire que je ne sais par où commencer, à l’arrivée bien évidemment, la chambre ne ressemble pas du tout aux photos, nous sommes dans une chambre avec une porte qui joint une autre, pas de bol la porte en question n’est pas du tout isolée ! Nous avons entendu la moindre conversation du voisin et ce jusque 2/3h du matin impossible de dormir et une fois endormi a 5h du matin on les entends rentrer comme ci elles rentraient dans notre chambre, lorsqu’on se plaint il n’y pas de changement de chambre… mais ce n’est pas tout car nous entendons tous ce qu’il se passe dehors le bruit des voitures des motos des travaux, nous avons était réveillé a 8h45 avec les murs qui tremblent car ils font des travaux ! 4h de sommeil pendant les vacances car impossible de s’endormir avant à cause du bruit, 2 nuits ici mais les pires nuits de ma vie ! Enfin heureusement que l’emplacement est bon mais il n’y a que ça de bon malheureusement car le quartier est beaucoup trop bruyant ( ou les fenêtres pas isolées du tout je ne sais pas… ) au final nous partons plus vite que prévu nous voulions la tranquillité nous repartons fatigués et hâtifs de découvrir un autre hôtel ! Enfin on va terminer par le meilleur, la piscine ( propre ) avec ma femme nous voulions nous allonger sur des transats matelassés avec des serviettes de l’hôtel dessus, ne voyant personne depuis 1h j’ai décidé alors de m’allonger et là un homme de l’hôtel m’interpelle me disant que ses transats sont « réservés » depuis ce matin et qu’on a pas le droit de s’allonger ! Qui réserve des transats le matin pour toute la journée ???? Figurez vous que c’est 2 jeunes demoiselles et que l’employé a accueilli directement avec le sourire leur demandant si elles voulaient quelque chose à boire… sans doute une technique de drague 🤔
Bref j’en ai fini, ou presque mais les 4 étoiles doivent absolument être enlevées, merci à la femme de ménage du 3eme étage pour sa disponibilité et son sérieux, merci à l’accueil de journée également.
PS : n’y allez pas à cet hôtel.
Trip typeVacation · Couple
Rooms1.0
Service3.0
Location2.0
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Aniss Waca month ago on Google
1/5
(Translated by Google) 1 star is too much. The rooms are pure disaster, the bathroom is calcified and while showering, the water keeps getting cold, unpleasant feelings. Toilet seat is so dirty. Beds are broken. Very noisy despite the …
(Translated by Google) 1 star is too much. The rooms are pure disaster, the bathroom is calcified and while showering, the water keeps getting cold, unpleasant feelings. Toilet seat is so dirty. Beds are broken. Very noisy despite the windows being closed.
(Original)
1 stern ist zu viel.. zimmern sind pur Katastrophe, bad ist verkalkt und während duschen wird immer wieder kalt Wasser unangenehme Gefühle. Toilettensitz ist sowas von schmutzig. Betten sind kaputt. Sehr Laut Trotz Fenstern zu.
Trip typeVacation · Couple
Rooms1.0
Service1.0
Location1.0
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Cobra3 months ago on Google
1/5
(Translated by Google) If I could put less than zero I would have put it a cold welcome at the haughty reception in addition to a dirty room a total lack of hygiene really and a swimming pool a fuzzy and cloudy treat never seen of a …
(Translated by Google) If I could put less than zero I would have put it a cold welcome at the haughty reception in addition to a dirty room a total lack of hygiene really and a swimming pool a fuzzy and cloudy treat never seen of a dirtiness never equaled I n I've never seen its no hygiene the people bathe in it but that it madness the deckchairs a real massacre a dirty swimming pool in the image of the hotel they explain to me that it is the products inside that give this color but of course to others please even stay for free here no thanks a real shameful nightmares its shouldn't exist hotels like this
(Original)
Si je pouvais mettre moins de zéro je l'aurais mis un accueil froid à la réception hautaine en plus une chambre sale un manque d'hygiène total vraiment et une piscine un régal flou et trouble du jamais vue d'une saleté jamais égalé je n'ai jamais vue sa aucune hygiène les personnes se baigne dedans mais qu'elle folie les transats un véritable massacre une piscine sale à l'image de l'hôtel on m'explique que ce sont les produits à l'intérieur qui donne cette couleur mais bien sûr à d'autres s'il vous plaît même séjourner gratuitement ici non merci un vrais cauchemars honteux sa devrait pas exister des hôtels comme celui ci
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Soumia Georgel2 months ago on Google
1/5
(Translated by Google) No stars, horribleeeeeeeee, dirty rooms, smells of toilets and sewage in the room. In the evening, nightclub outside by the pool, impossible to sleep in conditions and the day of people who come to watch women, it …
(Translated by Google) No stars, horribleeeeeeeee, dirty rooms, smells of toilets and sewage in the room. In the evening, nightclub outside by the pool, impossible to sleep in conditions and the day of people who come to watch women, it looks like a public swimming pool. and above all be wary of you photos no relationship with reality.fuiezzzzzzz
(Original)
Aucune étoiles, horribleeeeeeee, chambres sales, odeurs de toilette et des égouts dans la chambre .le soir boite de nuit a l extérieur au bord de la piscine impossible de dormir avc c conditions et la journée des gens qui vient mater les Femmes ,on dirait une piscine public . et surtout méfié vous des photos aucune relation avc la réalité.fuiezzzzzzz
Trip typeVacation · Friends
Rooms1.0
Service1.0
Location1.0
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Sara Haslera month ago on Google
1/5
(Translated by Google) Never more
Dirty bedding
Suddenly there was another hotel guest in the room (because he also booked the …
(Translated by Google) Never more
Dirty bedding
Suddenly there was another hotel guest in the room (because he also booked the room)
No apologies from the staff
Breakfast no choice
The whole hotel could use a makeover
Cleaning staff very friendly
And helpful
(Original)
Nieeeeeeee mehr
Schmutzige Bettwäsche
Plötzlich stand ein anderer Hotelgast im Zimmer (weil er das Zimmer auch gebucht hat)
Keine Entschuldigung seitens des personals
Frühstück keine auswahl
Das ganze hotel könnte eine Renovierung gebrauchen
Reinigungkräfte sehr freundlich
Und hilfsbereit
Trip typeCouple
Rooms1.0
Service1.0
Location1.0
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khalid adiba month ago on Google
1/5
(Translated by Google) Good customer service but the very old installation the air conditioning was not working, it was very hot, and you open the balcony door you hear a lot of noise. My opinion does not deserve 4 stars but one, thanks …
(Translated by Google) Good customer service but the very old installation the air conditioning was not working, it was very hot, and you open the balcony door you hear a lot of noise. My opinion does not deserve 4 stars but one, thanks
(Original)
La atención al cliente buena pero la instalación muy antigua el aire acondicionado no iba , hacía mucha calor ,y se abres la puerta del balcón se escucha mucho ruido . Mi opinión no merece 4 estrellas sino una , gracias
Trip typeCouple
Rooms1.0
Service3.0
Location3.0
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ANOUAR HAMADI2 months ago on Google
1/5
(Translated by Google) Very old hotel, both the furniture and the facilities, all of origin, the 4 stars are very far away, it seems like a hostel, they sell it so beautifully on booking with the photos made using photoshop that it has …
(Translated by Google) Very old hotel, both the furniture and the facilities, all of origin, the 4 stars are very far away, it seems like a hostel, they sell it so beautifully on booking with the photos made using photoshop that it has nothing to do with the current hotel, in the area there are nightclubs It is a constant noise until the wee hours of the morning that you cannot even rest well, the only good thing is that the employees are very friendly in dealing with the client.
(Original)
Hotel muy viejo tanto los muebles las instalaciones todo de origen las 4 estrellas le quedan muy lejos parece un hostal lo venden tan bonito en booking con las fotos hechas a base de fotoshop que no tiene nada que ver con hotel actual en la por zona hay discotecas es un ruido constante hasta altas horas de la madrugada que no puedes ni descansar bien lo único bueno los empleado muy amables en trato hacia el cliente
Rooms1.0
Service1.0
Location1.0
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Мария Вълчева3 weeks ago on Google
3/5
(Translated by Google) The room is miserable. The towels have not been changed for the third day. The furniture is broken. The walls are peeling. But the staff is very nice. …
(Translated by Google) The room is miserable. The towels have not been changed for the third day. The furniture is broken. The walls are peeling. But the staff is very nice.
(Original)
Стаята е мизерна. Хавлиите вече трети ден не са сменени. Мебелите са изпочупени. Стените са олющени. Но персонала е много мил.
Rooms3.0
Service3.0
Location3.0
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Driss Yacoub2 weeks ago on Google
1/5
(Translated by Google) I do not recommend this hotel, too much noise, music until 3am impossible to sleep uncomfortable bedding and room equipment 🤮 …
(Translated by Google) I do not recommend this hotel, too much noise, music until 3am impossible to sleep uncomfortable bedding and room equipment 🤮
(Original)
Je déconseille cette hôtel, trop de bruit,la musique jusqu'à 3h du matin impossible de dormir la literie inconfortable et équipements salle 🤮
Rooms1.0
Service1.0
Location3.0
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Learn Russian5 months ago on Google
1/5
(Translated by Google) Don't be fooled by the photos on the net, it's quite the opposite.
Dirty rooms, air conditioning that does not work, leaky toilets, broken lamps …
(Translated by Google) Don't be fooled by the photos on the net, it's quite the opposite.
Dirty rooms, air conditioning that does not work, leaky toilets, broken lamps ......
Poor service...
Location in front of a busy road and all around full of pub bar...so at 2am it's as if it were a festival, fights, shouting...
Very dirty kitchen, dirty pool, dirty relax.
Shisha bar on the roof, pub downstairs, swimming pool orchestra so no sleep.
Especially if you are a family Don't go there.
I don't know why #ONSA or the Moroccan Ministry of Public Health did not intervene to close this hotel.
Don't go there and make the same mistake I made
(Original)
Ne vous fiez pas aux photos sur le net c'est tout à fait le contraire.
Les chambres sales, clim qui ne fonctionne pas, toilettes qui fuit ,lampes cassées......
Service médiocre...
Emplacement devant une route passante et tout au tour plein de pub bar...donc à 2h du matin c'est comme si c'était un festival, bagarres, cris...
Cuisine très sale, piscine sale, relax sale.
Bar à chicha sur le toit, pub en bas ,piscine orchestre donc pas de sommeil.
Surtout si vous êtes une famille N'y allez pas.
Je ne sais pas pourquoi #ONSA ou le ministère de la santé publique marocaine n'a pas intervenu pour fermer cet hôtel.
N'y allez pas et ne faites pas la même erreur que j'ai faite
Trip typeBusiness · Family
Rooms1.0
Service1.0
Location1.0
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LE PARADIS DES CANARIS6 days ago on Google
1/5
(Translated by Google) To absolutely avoid a catastrophic hotel with a rotten welcome, I had to turn around and find another hotel that earned me 0 stars. …
(Translated by Google) To absolutely avoid a catastrophic hotel with a rotten welcome, I had to turn around and find another hotel that earned me 0 stars.
(Original)
A fuir absolument hôtel catastrophique accueil pourris, j'ai du faire demi tour et trouver un autre hôtel m'érite 0 étoiles.
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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ahmed solo3 days ago on Google
1/5
(Translated by Google) 0000000 to avoid If I could put less than zero I would have given it a cold welcome at the haughty reception in addition to a dirty room a total lack of hygiene I had a bad stay 👎👎👎👎👎👎👎 …
(Translated by Google) 0000000 to avoid If I could put less than zero I would have given it a cold welcome at the haughty reception in addition to a dirty room a total lack of hygiene I had a bad stay 👎👎👎👎👎👎👎
(Original)
0000000 à éviter Si je pouvais mettre moins de zéro je l'aurais mis un accueil froid à la réception hautaine en plus une chambre sale un manque d'hygiène total J'ai passé un mauvais séjour 👎👎👎👎👎👎👎
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Gilles DANIERE4 months ago on Google
2/5
(Translated by Google) Very very average for a 4 star...
As always these hotels lie and have absolutely nothing of what they present....gym, all terrace etc etc etc …
(Translated by Google) Very very average for a 4 star...
As always these hotels lie and have absolutely nothing of what they present....gym, all terrace etc etc etc
It is really necessary that booking or other remove them from their site
(Original)
Très très moyen pour un 4 étoiles...
Comme toujours ces hôtels mentent et n ont absolument rien de ce qu ils présentent....salle de sport , tout terrasse etc etc etc
Il faut vraiment que booking ou autre les virent de leur site
Trip typeVacation · Friends
Rooms2.0
Service1.0
Location2.0
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Daphnée BOUCHER4 months ago on Google
2/5
(Translated by Google) super friendly welcome and staff, average room, noise every night impossible to sleep well it does not deserve a 4 star far from it. disappointed. …
(Translated by Google) super friendly welcome and staff, average room, noise every night impossible to sleep well it does not deserve a 4 star far from it. disappointed.
(Original)
accueil et personnels super sympa, chambre moyenne, du bruit toutes les nuits impossible de bien dormir il ne mérite pas un 4 Etoiles loin de la. déçue.
Trip typeFamily
Rooms2.0
Service4.0
Location2.0
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Souad Belkacem3 months ago on Google
5/5
(Translated by Google) This hotel is very good, the truth is, the tranquility, the very nice people, the worker is very kind, the hotel manager is very kind, the truth is, he treats the people very well, the treatment is very good, the …
(Translated by Google) This hotel is very good, the truth is, the tranquility, the very nice people, the worker is very kind, the hotel manager is very kind, the truth is, he treats the people very well, the treatment is very good, the breakfast is perfectly good, the truth is, I had a very good time well with my son and my family here and I really love this hotel because the friendly people friendly the cleanliness very well the tranquility the night we had a great time the people the truth with a lot of respect here the truth I am delighted to have come to this hotel I sing to this hotel I Council aller people want to come to Marrakech to come to this hotel because the first time they have come here they are very very happy they have taken 3 days or what is it I am going to take Diamant because I love it the truth is worth it is very cheap too
(Original)
Este hotel es muy bueno la verdad la tranquilidad la gente muy simpática amable el trabajador es muy amable el director del hotel es muy amable la verdad trata la gente muy bien el trato muy bien fenomenal el desayuno perfectamente pasa para la verdad yo la pasó perfectamente muy bien con mi hijo y mi familia aquí y yo la verdad me encanta este hotel porque la gente amable amable amable la limpieza muy bien la tranquilidad la noche la pasamos la pasamos fenomenal le gente la verdad con mucho respecto aquí la verdad yo encantada de a venido a este hotel m canta a este hotel yo Concejo aller gente se quiere venir a Marrakech que venga este hotel porque yo la primera vez que ha venido aquí ellos de muy muy contenta ha cogido 3 días o qué es voy a coger en Diamant porque me encanta la verdad merece la pena es muy barato también
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Khalid Darbachi2 months ago on Google
5/5
(Translated by Google) A very reasonable stay too warm and professional welcome a very friendly staff typical of the region. My family and I had a great time
Cordially …
(Translated by Google) A very reasonable stay too warm and professional welcome a very friendly staff typical of the region. My family and I had a great time
Cordially
(Original)
Un séjour très raisonnable accueil trop chaleureux et professionnel un staff très sympathique typique de la région. Ma famille et moi se sont très biens amusés
Cordialement
Trip typeVacation
Rooms4.0
Service5.0
Location4.0
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sophia so3 months ago on Google
1/5
(Translated by Google) Do not take this hotel. The staff is unpleasant. Nothing looks like the photo. It is badly located …
(Translated by Google) Do not take this hotel. The staff is unpleasant. Nothing looks like the photo. It is badly located
(Original)
Ne prenez pas cette hotel . Le personnel est désagréable . Rien ne ressemble au photo . Il est mal situé
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Salma Ballaouia month ago on Google
1/5
(Translated by Google) Not satisfied with my experience, the hotel is not at all consistent with the description. Very disapointed …
(Translated by Google) Not satisfied with my experience, the hotel is not at all consistent with the description. Very disapointed
(Original)
Pas t satisfaite de mon experience, l'hotel n'est pas du tout conforme à la description. Très déçue
Trip typeFriends
Rooms1.0
Service2.0
Location5.0
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Desquesnes Lauriane6 months ago on Google
1/5
(Translated by Google) Hotel booked on booking very disappointed with the dirty room very humid no fridge smells of mold, breakfast was a disaster just milk in a cup 3/4 buns without taste no choice no freshness, no lighting the indoor pool …
(Translated by Google) Hotel booked on booking very disappointed with the dirty room very humid no fridge smells of mold, breakfast was a disaster just milk in a cup 3/4 buns without taste no choice no freshness, no lighting the indoor pool is closed in a bad state the water cold outdoor pool no table for breakfast outside provide your hair dryer the deckchairs are dirty the only thing is that Ramadan we saved it was quiet during Lent once the quiet nights were over I admit that there is potential Mzis lacks motivation to change things
(Original)
Hôtel réservé sur booking très déçu de la chambre sale très humide pas de frigo des odeurs de moisissures,le petit déjeuné fut une catastrophe juste du lait dans une tasse 3/4 petits pains sans goût aucun choix aucune fraîcheur ,pas d éclairage la piscine intérieur est fermé dans un mauvais état l eau piscine froide extérieur aucune table pour petit déjeuner à l extérieur prévoir votre sèche cheveux les transats sont sales la seul chose est que le ramadan nous s sauvés c étais calme pendant le carême une fois finis terminé les nuits calme j avoue qu’il y a du potentiel Mzis manque de motivation pour changer les choses
Trip typeVacation
Rooms1.0
Service1.0
Location4.0
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Zara Arshad8 months ago on Google
5/5
(Translated by Google) I have to say this is by far the best experience my family and I have had as always. We always visit Morocco every year and when we need to book a hotel there is never a doubt which one it will be. It's always this …
(Translated by Google) I have to say this is by far the best experience my family and I have had as always. We always visit Morocco every year and when we need to book a hotel there is never a doubt which one it will be. It's always this one. The only reason for this is because of the amazing staff working there, especially Nadia in particular. She always welcomes you in a pleasant and professional manner. She attends to every need and ensures that your stay at the hotel is always the best. She has amazing customer service skills and I have recommended this hotel to all my family and friends when they visit Morocco in the future. Nadia and aziz make sure customers are well taken care of and explain everything in detail when they need help. The hotel should be grateful to have such amazing people representing the image of this hotel as it definitely attracts more business and is the best for this hotel. Few of the hotel staff would go to the lengths like Nadia and Aziz to ensure their customers are happy with the service. Real assets for the team and a definitely incredible image representing the hotel. I will definitely be back this summer with my family and friends. Also the staff at breakfast were also amazing.
(Original)
Je dois dire que c'est de loin la meilleure expérience que ma famille et moi ayons eue, comme toujours. Nous visitons toujours le Maroc chaque année et lorsque nous devons réserver un hôtel, il n'y a jamais de doute sur lequel ce sera. C'est toujours celui-ci. La seule raison à cela est à cause du personnel incroyable qui y travaille, en particulier Nadia en particulier. Elle vous accueille toujours de manière agréable et toujours professionnelle. Elle répond à tous les besoins et veille à ce que votre séjour à l'hôtel soit toujours le meilleur. Elle a des compétences incroyables en matière de service à la clientèle et j'ai recommandé cet hôtel à toute ma famille et à mes amis lorsqu'ils visiteront le Maroc à l'avenir. Nadia et aziz s'assurent que les clients sont bien pris en charge et expliquent tout en détail lorsqu'ils ont besoin d'aide. L'hôtel devrait être reconnaissant d'avoir des gens aussi incroyables qui représentent l'image de cet hôtel car cela attire définitivement plus d'affaires et est le meilleur pour cet hôtel. Peu de membres du personnel de l'hôtel feraient des efforts comme Nadia et Aziz pour s'assurer que leurs clients sont satisfaits du service. De vrais atouts pour l'équipe et une image définitivement incroyable représentant l'hôtel. Je reviendrai certainement cet été avec ma famille et mes amis. De plus, le personnel au petit déjeuner était également incroyable.
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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aissaoui fatima zahraa month ago on Google
1/5
(Translated by Google) Hotel that does not deserve 4 * which is full of ****** noise all night ..... bad experience …
(Translated by Google) Hotel that does not deserve 4 * which is full of ****** noise all night ..... bad experience
(Original)
Hotel qui ne mérite pas 4* qui est pleins des ****** le bruit toute la nuit.....mauvaise experience
Rooms1.0
Service1.0
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Emmanuelle Rozyckia year ago on Google
4/5
(Translated by Google) Stay from August 21 to 25 🤗
We had a good stay there during our vacation in Marrakech! …
(Translated by Google) Stay from August 21 to 25 🤗
We had a good stay there during our vacation in Marrakech!
A warm welcome from the hotel staff who were always helpful and with whom it was a pleasure to chat.
The room was always well maintained, the half-board also 👌🏻☺️.
So yes it is not a trendy / designer hotel but it is under construction The renovation had started before the Covid and will continue its course.
Anyway we felt at home and we will be back with pleasure!
A big thank you to the whole team ,
The girls of the 302! 😊👌🏻
(Original)
Séjour du 21 au 25 août 🤗
Nous y avons passé un bon séjour durant nos vacances à Marrakech !
Un très bon accueil par le personnel de l’hôtel qui était toujours de bon conseil et avec qui ce fut un plaisir de discuter .
La chambre était toujours bien entretenue , la demi- pension également 👌🏻☺️.
Alors oui ce n’est pas un hôtel dernier cri/ design mais il est en cours de travaux La rénovation avait débuté avant le Covid et va suivre son cours .
En tout cas on s’est senties comme à la maison et nous y reviendrons avec plaisir !
Un grand merci à toute l’équipe ,
Les filles de la 302 ! 😊👌🏻
Trip typeVacation · Friends
Rooms4.0
Service4.0
Location4.0
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Shrek Boraa year ago on Google
1/5
(Translated by Google) The service leaves as desired, and it does not deserve my 4 star rating I'm sorry. No mini fridge no slippers, no sendrie, no trash can in the room, the tent is dirty and unclean to see, and I could go on for hours. …
(Translated by Google) The service leaves as desired, and it does not deserve my 4 star rating I'm sorry. No mini fridge no slippers, no sendrie, no trash can in the room, the tent is dirty and unclean to see, and I could go on for hours. Frankly a very bad experience and I will never take the same hotel again. Little advice change the rating, it doesn't even deserve 3 stars or the hotel name, that's a motel 🙄
(Original)
Le service laisse à désiré, et il mérite pas ma note de 4 étoiles je suis désolé. Pas de mini frigo pas de pantoufles, pas de sendrie, pas de poubelle dans la chambre, le tente il sont sale et degolas à voir, et je pourrai continuer pour des heure. Franchement une très mauvaise expérience et plus jamais je vais reprendre le même hôtel. Petit conseil changer la note il mérite même pas 3 étoile ni le nom d'hôtel, ça c'est un motel 🙄
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Nadia Babani3 months ago on Google
1/5
(Translated by Google) The lady at the reception is unpleasant, she must review her behavior and the way she speaks to customers. …
(Translated by Google) The lady at the reception is unpleasant, she must review her behavior and the way she speaks to customers.
(Original)
La dame à la réception est désagréable, elle doit revoir son comportement et sa façon de parler aux clients.
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Khaoula Atmania year ago on Google
1/5
(Translated by Google) The biggest scammers in Marrakech!
Be careful and definitely don't go.
We give you a number of people a price on booking, and once you settle in and …
(Translated by Google) The biggest scammers in Marrakech!
Be careful and definitely don't go.
We give you a number of people a price on booking, and once you settle in and spend 3 or 5 days, expect to see them ask for supplements per person and per night when everything is in order. We don't say that on the first day at reception so that the person doesn't change hotels (because honestly for the price the hotel is very poor, the breakfast is also disgusting). I say it once again be careful and do not go to this Hotel!
(Original)
Les plus grands arnaqueurs de Marrakech !
Faites attention et n'y allez surtout pas.
On te communique un nombre de personnes un prix sur booking, et une fois tu t'installes et tu y passes 3 ou 5 jours, attends toi à les voir demander des suppléments par personne et par nuit alors que tout est en règle. On ne dit pas ça le premier jour à la réception pour ne pas que la personne change d'hôtel ( car honnêtement pour le prix l'hôtel est très médiocre, le petit-déjeuner est dégoûtant également). Je le redis encore une fois faites attention et ne vous rendez surtout pas à cet Hôtel !
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Mohamed Elbourhaynia year ago on Google
1/5
(Translated by Google) Not up to 4 stars starting from the behavior. Dirty rooms, plus we found an animal at the entrance, inadequate service and noises from the extra dirty terrace. The stars must be lowered …
(Translated by Google) Not up to 4 stars starting from the behavior. Dirty rooms, plus we found an animal at the entrance, inadequate service and noises from the extra dirty terrace. The stars must be lowered
(Original)
Non all'altezza di 4 stelle partendo dal comportamento. Camere sporche, in più abbiamo trovato un animale all'entrata, un servizio non adeguato e rumori dalla terrazza in più sporca . Si devono abbassare le stelle
Trip typeFamily
Rooms1.0
Service1.0
Location1.0
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Souad Ouidah3 years ago on Google
1/5
(Translated by Google) I didn't like anything about the property! It was a disappointment! Originally 4 nights were booked, the first night we could survive by spending the whole night outside the next morning we hatched !!! The hotel …
(Translated by Google) I didn't like anything about the property! It was a disappointment! Originally 4 nights were booked, the first night we could survive by spending the whole night outside the next morning we hatched !!! The hotel doesn't even come close to the pictures you can see on the internet!
The hotel is more of a Laufhaus or an accommodation for short-term acquaintances! The pool cannot be used!
The hotel is dirty!
Breakfast a catastrophe!
The room was dirty and unhygienic, the towels were already used!
Bedding stinks and stained!
(Original)
Mir hat an der Unterkunft rein gar nichts gefallen! Es war eine Enttäuschung! Gebucht waren ursprünglich 4 Nächte die erste Nacht konnte wir überstehen in dem wir die ganze Nacht draußen verbracht haben am nächsten morgen haben wir ausgeheckt!!! Das Hotel entspricht nicht annähernd den Bildern die es im Internet zu sehen gibt!
Das Hotel ist eher ein Laufhaus oder eine Unterkunft für Kurzzeit Bekanntschaften! Der Pool ist nicht nutzbar!
Das Hotel ist verdreckt!
Frühstück die reinste Katastrophe!
Zimmer verschmutzt mitgenommen unhygienisch, die Handtücher Badetücher waren bereits benutzt!
Bettwäsche stinkt und fleckig!
Trip typeFriends
Rooms1.0
Service1.0
Location1.0
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Abdelmounaim Jilali3 months ago on Google
1/5
(Translated by Google) Very rude the person who was at the reception
Mediocre dining has almost nothing
Missing plates, glasses, cups, …
(Translated by Google) Very rude the person who was at the reception
Mediocre dining has almost nothing
Missing plates, glasses, cups,
zero napkins
(Original)
Muy mal educado la persona que estuvo en la recepción
Comedor mediocre no tiene casi nada
Falta platos, vasos,tazas,
Cero servilletas
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Gabriel Denizart4 months ago on Google
5/5
(Translated by Google) Stay at the top clean room staff at the top
Just the lack of security by the pool …
(Translated by Google) Stay at the top clean room staff at the top
Just the lack of security by the pool
(Original)
Séjour au top chambre propre personnel au top
Juste le manque de sécurité au bord de la piscine
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Goya 2122 years ago on Google
1/5
(Translated by Google) Arrived at the hotel exhausted by our trip by car and after a long wait, the receptionist told us that there was no reservation in our name even though we had reserved on booking, after a good shouting and a scandal …
(Translated by Google) Arrived at the hotel exhausted by our trip by car and after a long wait, the receptionist told us that there was no reservation in our name even though we had reserved on booking, after a good shouting and a scandal in the hall, the receptionist strangely finds a solution. The hotel is old and noisy, complicated if you want to rest or if you have young children. Many breakdowns concerning the elevator and often stranded customers! The hotel is old and needs a good refresh. The staff is generally friendly, especially the little lady from room service. The breakfast is ok but not. You have to go out of your way to get msemens.
(Original)
Arrivées à l’hôtel exténué par notre voyage en voiture et après une longue attente, le réceptionniste nous annonce qu’il n’y a aucune réservation à notre nom alors que nous avions réservé sur booking, après une bonne gueulante et un scandale dans le hall, le réceptionniste trouve bizarrement une solution. L’hôtel est vieillot et bruyant, compliqué si vous souhaitez vous reposer ou si vous avez des enfants en bas âge. De nombreuses pannes concernant l’ascenseur et souvent des clients bloqués! L’hôtel est vieillot et aurait besoin d’un bon rafraîchissement. Le personnel est en règle générale sympathique surtout la petite dame du service des chambres. Le petit déjeuner est correct mais sans. Il faut faire des pieds et des mains pour avoir des msemens.
Trip typeVacation
Rooms2.0
Service1.0
Location3.0
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Saskia Erdmann3 years ago on Google
1/5
(Translated by Google) It looked nice at first glance and in the pictures, but only at first glance. We finally got bed linen on the fourth and last night, because the room was finally cleaned then. You didn't want to go into the bathroom …
(Translated by Google) It looked nice at first glance and in the pictures, but only at first glance. We finally got bed linen on the fourth and last night, because the room was finally cleaned then. You didn't want to go into the bathroom at all, because there was mold in the shower and cockroaches seemed to feel quite comfortable here. On the sun loungers by the pool, only dirt was spread with a damp cloth and there was a cable hanging in the pool, which didn't look particularly safe either. The best thing about the hotel for me was the food. That was very delicious. The rest was pure nightmare.
(Original)
Auf den ersten Blick und auf den Bildern sah es ganz nett aus, aber lediglich auf den ersten Blick. Wir hatten erst in der vierten und letzten Nacht endlich Bettwäsche bekommen, denn da wurde das Zimmer endlich mal sauber gemacht. Ins Badezimmer mochte man gar nicht gehen, denn in der Dusche befand sich Schimmel und Kakerlaken schienen sich hier auch recht wohl zu fühlen. Auf den Liegestühlen am Pool wurde mit einem feuchten Lappen lediglich Dreckverteilung betrieben und im Pool hing ein Kabel, was auch nicht sonderlich sicher aussah. Das beste am Hotel war für mich das Essen. Das war sehr lecker. Der Rest war der reinste Albtraum.
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Julie-Morgane Charbonnier4 years ago on Google
1/5
(Translated by Google) Where to start ?
Let's start with the biggest problem ... The cleaning which is not done apart from the change of towels. The walls are not clean, the condition of the bathtub …
(Translated by Google) Where to start ?
Let's start with the biggest problem ... The cleaning which is not done apart from the change of towels. The walls are not clean, the condition of the bathtub is disastrous (rust everywhere), the cleanliness of the sheets and towels leaves something to be desired. As for the cleanliness of the dishes, we will simply say that it is not nickel.
Let's continue with the friendliness of the staff. Indeed, he is not very welcoming, he looks at us and can treat us as a liar when we are faced with a problem ...
Let's continue with breakfast in the company of hundreds of bees and wasps, every morning. Nothing is being done to prevent this invasion, which is just unbearable.
In conclusion, hotel to be avoided.
(Original)
Par où commencer ?
Commençons par le plus gros problème... Le ménage qui n'est pas fait mis à part le changement des serviettes de toilette. Les murs ne sont pas propres, l'état de la baignoire est désastreux (rouille de partout), la propreté des draps et des serviettes laisse à désirer. Quant à la propreté de la vaisselle, nous dirons simplement qu'elle n'est pas nickel.
Continuons par l'amabilité du personnel. Effectivement, il n'est pas très accueillant, il nous regarde et peut nous traiter de menteur quand on est face à un problème...
Poursuivons par le petit déjeuner en compagnie des centaines d'abeilles et guêpes, et ce tous les matins. Rien n'est fait pour éviter cette invasion, qui est juste insupportable.
En conclusion, hôtel à éviter.
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Dounia Kebaili3 years ago on Google
1/5
(Translated by Google) I did not stay at this hotel. Barely 20min. I smelled a foul odor as soon as I entered the hotel.
The room was up to the front desk ie very dirty. …
(Translated by Google) I did not stay at this hotel. Barely 20min. I smelled a foul odor as soon as I entered the hotel.
The room was up to the front desk ie very dirty.
The dirty bathroom. Dirty sheets. Everything was very dirty.
The photos are absolutely false. I do not recommend this hotel at all. Trust the different opinions already present.
(Original)
Je ne suis pas restée dans cet hôtel. A peine 20min. J’ai senti une odeur nauséabonde dès mon entrée dans l’hôtel.
La chambre était à la hauteur de la réception c’est à dire très sale.
La salle de bain sale. Les draps sales. Tout était très sale.
Les photos sont absolument mensongères. Je ne recommande pas du tout cet hôtel. Faites confiance au différents avis déjà présent.
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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AbdelAli Ikaz3 years ago on Google
1/5
(Translated by Google) A 4-star hotel? He does not even deserve a star. This was my room. A room with an air conditioner that does not work a toilet without pushbuttons. A shower with too little water flow. The products do not have except …
(Translated by Google) A 4-star hotel? He does not even deserve a star. This was my room. A room with an air conditioner that does not work a toilet without pushbuttons. A shower with too little water flow. The products do not have except the soap. Lighting too weak. No sound insulation with the other rooms and the corridor of passage. The hygiene service does not replace hygiene supplies after use .....
(Original)
Un hôtel 4 étoiles ? Il ne mérite même pas une étoile. 517 c'était ma chambre. Une chambre avec un climatiseur qui ne fonctionne pas une toilette sans buttons poussoirs. Un douche avec un débit d'eau trop faible. Les produits n'ont pas sauf le savon. Éclairage trop faible. Pas d'isolation sonore avec les autre chambre et le couloir de passage. Le service de hygiène ne remplace pas les fournitures d'hygiène après utilisation.....
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J Z3 years ago on Google
4/5
(Translated by Google) I don't understand other people's negative reviews.
The hotel is very nice and very clean. …
(Translated by Google) I don't understand other people's negative reviews.
The hotel is very nice and very clean.
Admittedly, it is not the top quality but you are in Gueliz with a price MORE THAN CORRECT *
The swimming pool is clean, the linen also.
The rooms are themselves clean, it would take I concede, a small refreshment in therma of paint, furniture and equipment.
To come for a week with friends or alone, this hotel is correct.
Always trust what you see.
(Original)
Je ne comprend pas les avis négatif des autres personnes.
En effet, l’hôtel est très bien et très propre.
Certes, ce n’est pas le top qualité mais vous êtes dans Gueliz avec un prix PLUS QUE CORRECT*
La piscine est propre, le linge de chambre également.
Les chambres sont elles même propre, il faudrais je le conçois, un petit rafraîchissement en therme de peinture, de mobilier et de matériel.
Pour venir 1 semaine entre amis ou seul cette hôtel est correct.
Toujours se fier a ce que l’on voit.
Trip typeFriends
Rooms3.0
Service3.0
Location3.0
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Emilien Moxhet7 months ago on Google
5/5
(Translated by Google) Hotel very well located in the center of gueliz
Attentive and very kind staff
The room is ok and put away washed every day. …
(Translated by Google) Hotel very well located in the center of gueliz
Attentive and very kind staff
The room is ok and put away washed every day.
(Original)
Hôtel très bien situé dans le centre de gueliz
Personnel à l'écoute et très gentille
La chambre est correct et ranger lavée chaque jours.
Trip typeSolo
Rooms4.0
Service5.0
Location5.0
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Youness Dkaki2 years ago on Google
1/5
(Translated by Google) Super poor service. Poor. I strongly advise against.
I had 2 bad experiences with this Hotel. The first is after a very long journey. After booking through tel. Arrived exhausted. I walked towards the reception. …
(Translated by Google) Super poor service. Poor. I strongly advise against.
I had 2 bad experiences with this Hotel. The first is after a very long journey. After booking through tel. Arrived exhausted. I walked towards the reception. The gentleman told me that there are no reservations in my name and in addition it is not the time of the check-in, all with an incredible antipathy. I turned around very disappointed.
And the second is that I booked by credit card for my brother who went there and found that the hotel was closed. (this is in Corona time) after claiming many times for a refund. No feedback so far.
(Original)
Service hyper nul. Médiocre. Je déconseille fortement.
J'ai eu 2 mauvaises expériences avec cet Hotel. La première c'est après un très long trajet. Après avoir réservé par tel. Arrivé exténué. Je me suis dirigé vers la réception. Le Monsieur m'a dit qu'il n'y a aucune réservation en mon nom et en plus c'est pas l'heure du check-in, tout ça avec une incroyable antipathie. Je me suis retourné très déçu.
Et puis la deuxième c'est que j'ai réservé par carte bancaire pour mon frère qui est allé sur place et qui trouve que l'hôtel fermé. (c'est en temps de Corona) après avoir réclamer maintes fois pour être remboursé. Aucun retour jusqu'à maintenant.
Trip typeBusiness
Service1.0
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Farah Ma year ago on Google
3/5
(Translated by Google) Had a great stay. Room was provided with the basics; towels, toilet paper and shower products. Air conditioning was also available. …
(Translated by Google) Had a great stay. Room was provided with the basics; towels, toilet paper and shower products. Air conditioning was also available.
Beds slept well.
(Original)
Prima verblijf gehad. Kamer was voorzien van de basis; handdoeken, wc papier en doucheproducten. Ook airconditioning was aanwezig.
Bedden sliepen goed.
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Fikr105 years ago on Google
1/5
(Translated by Google) The rooms are dirty, impossible to sleep at night because the sound of the bar music from below is pushed to the maximum, sheets, towels etc .. are very dirty with dubious tasks. The furniture dates from 1930 with old …
(Translated by Google) The rooms are dirty, impossible to sleep at night because the sound of the bar music from below is pushed to the maximum, sheets, towels etc .. are very dirty with dubious tasks. The furniture dates from 1930 with old faded colors, nothing to do with the photos of the sites ... I really do not understand how they did to have 4 stars! I would put 2 stars maximum.
however the staff are welcoming and the food is passable. I do not recommend this hotel at all.
(Original)
Les Chambres sont sales, impossible de dormir La nuit car le son de la musique du bar d'en bas est poussé au maximum, Les draps, serviettes..étc sont très sales avec des tâches douteuses. Le mobilier date de 1930 avec de vieilles couleurs fanés, rien à voir avec les photos des sites...Je ne comprend vraiment pas comment ils ont fait pour avoir 4 étoiles! Je mettrais 2 étoiles maximum.
cependant le personnel est accueillant et la nourriture est passable. Je ne recommande pas du tout cet hôtel.
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Ana Cristina Semedo Tavares3 years ago on Google
1/5
(Translated by Google) I came from there today, and I say in all sincerity I still can't believe I spent 4 horrible days. They are a bunch of pigs starting with the receptionists. They don't have cleanliness. They are not used to changing …
(Translated by Google) I came from there today, and I say in all sincerity I still can't believe I spent 4 horrible days. They are a bunch of pigs starting with the receptionists. They don't have cleanliness. They are not used to changing clothes. The hotel is a mirage. Everything dirty. I didn't have the courage to use the pool because there were a lot of cats around and living there. It's all decadent. Whoever defends the hotel is because he lives in a pigsty. Unfortunately I had to endure there.
(Original)
Vim de lá hoje,e digo com toda a sinceridade ainda ñ acredito que passei 4dias horríveis. São uma cambada d porcos a começar pelos rececionistas. Ñ têm asseio. Ñ estão habituados a trocar de roupa. O hotel é uma miragem. Tudo sujo. Ñ tive coragem de usufruir da piscina pq havia imensos gatos em volta e a viverem lá. É tudo decadente. Quem defende o hotel é pq vive numa pocilga. Infelizmente tive m aguentar por lá.
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lola lila4 months ago on Google
1/5
(Translated by Google) Service 🤡 no more scam at the price no parking, it's not secure their thing, one advice doesn't go with your family, too disappointed 😞. …
(Translated by Google) Service 🤡 no more scam at the price no parking, it's not secure their thing, one advice doesn't go with your family, too disappointed 😞.
(Original)
Service 🤡 plus arnaque au prix pas de parking , c pas sécurisé leur truc , une conseille va pas avec ta famille , trop déçu 😞 .
Rooms1.0
Service1.0
Location3.0
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Aurélie Aurélie4 years ago on Google
1/5
(Translated by Google) Hotel very far from its description in a very noisy neighborhood. Pool cloudy and very small with odor of water evacuation and animal defections. The lifts work once in 2 and their capacity and 3 people without …
(Translated by Google) Hotel very far from its description in a very noisy neighborhood. Pool cloudy and very small with odor of water evacuation and animal defections. The lifts work once in 2 and their capacity and 3 people without luggage and do not rely on the baggage handler to desecre your luggage if the elevator does not work. No renewal of toilet paper in the room and 45 minutes to get it with 3 raises. The nights are noisy with music from the houses and different hotels with rooftop bar. The bay window was broken so opened with a lot of difficulties and did not close completely.
This hotel does not reflect the 4 stars that it has to have and especially the 90 euros per night is worth only 20.
(Original)
Hôtel très loin de sa description dans un quartier très bruyant. Piscine trouble et très petite avec des odeurs d'évacuation d'eau et défections animals. Les ascenseurs fonctionne une fois sur 2 et leur capacité et de 3 personnes sans bagages et ne comptez pas sur le bagagiste pour desecndre vos bagages si l ascenseur ne fonctionne pas. Pas de renouvellement de papier toilette dans les chambre et 45 min pour en obtenir avec 3 relances. Les nuits sont bruyantes avec la musique des habitations et des différents hôtels avec bar sur le toit. La baie vitrée était cassé donc s'ouvrait avec beaucoup de difficultés et ne se fermait pas complètement.
Cet hôtel ne reflète pas les 4 étoiles qu'il prêtant avoir et surtout les 90 euros par nuit n en valent que 20.
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Louis Synave3 years ago on Google
1/5
(Translated by Google) The photos of the hotel are false photos CAUTION
We booked a room with double bed, they put us in a room with single beds (the stay started well). The rooms are dirty, the bathroom in poor condition. …
(Translated by Google) The photos of the hotel are false photos CAUTION
We booked a room with double bed, they put us in a room with single beds (the stay started well). The rooms are dirty, the bathroom in poor condition.
For half board, drinks are not included in the meal (even water)
The lifeguard, bathes with the hotel guests, then does not even know how to put a person in PLS.
In addition for our last day we want to enjoy the last rays of sun on a deckchair and not on chairs, I asked if the two deckchairs were free (there was no pair of shoes to quote) he told me that the deckchairs are to be reserved when no one can use them INADMISSIBLE
(Original)
Les photos de l'hôtel sont des photo mensongère ATTENTION
Nous avons réserver une chambre avec lit doubles, ils nous on mis une chambre de lits simples (le séjour commence bien). Les chambres sont sales, la salle de bain en mauvaise état.
Pour les demi pension les boisons ne sont pas comprise dans le repas(même l'eau)
Le maître najeur, se baigne avec les clients de l'hôtel, puis ne sait même pas mettre une personne en PLS.
De plus pour notre dernier jour nous voulons profiter des derniers rayons de soleil sur un transat et non sur des chaises, j'ai demandé si les deux transats était libre (il n'y avait aucune paire de chaussures à coter) il me dit que les transat sont réserver alors qu'aucune personne les utiliser INADMISSIBLE
Trip typeVacation
Rooms1.0
Service1.0
Location4.0
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A H3 years ago on Google
1/5
(Translated by Google) All the pictures here are not true. The rooms are not clean and are not equipped with the simplest things. The bathrooms are dirty. Deposits and faucets are dirty and most of them do not work. the safes are chargeable …
(Translated by Google) All the pictures here are not true. The rooms are not clean and are not equipped with the simplest things. The bathrooms are dirty. Deposits and faucets are dirty and most of them do not work. the safes are chargeable and the minibar too .y has no remote controls. and the worst thing is that there's shouting putte all night in the hallways. really it is not a 4 * hotel you can not sleep well there is some work in the 1st floor which starts at 7am pffff.
(Original)
Toute les photos ici sont pas vrai . Les chambres ne sont pas propres et ne sont pas équipées des choses les plus simples. Les salles de bain sont sales. Les dépôts et les robinets sont sales et la plupart d’entre eux ne fonctionnent pas. les coffres forts sont payante et les minibar aussi .y a pas des telecommandes télé . et le pire c'est qu'il ya des putte qui crie et rigole toute la nuit dans les couloirs. vraiment ce n'est pas un hotel de 4* vous ne peux pas dormir bien il ya des travaux dans le 1er étage qui commence a 7h du matin pffff .
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Yamina Lannabi2 years ago on Google
1/5
(Translated by Google) Personally this hotel zero. I am impressed by the filthiness of this hotel. The bathroom ceiling black with humidity, the bathtub all flaking, the bath curtain torn off and black with humidity as well as the faucets …
(Translated by Google) Personally this hotel zero. I am impressed by the filthiness of this hotel. The bathroom ceiling black with humidity, the bathtub all flaking, the bath curtain torn off and black with humidity as well as the faucets filled with limestone and old. Hair dryer that does not dry lol. Finally this hotel is not a hotel I would say a hostel. We only slept at night because it was impossible to rest there. I travel a lot but never had a hotel like this. Don't go to the photo. It really needs a good refresh, it's not even worth a star. What a shame to stay there.
(Original)
Personnellement cette hôtel zéro. Je suis impressionné par la saleté de cette hôtel. La salle de bain plafond noir d’humidité, la baignoire tout écailler rideau de bain arracher et noir d’humidité ainsi que la robinetterie remplie de calcaire et ancien. Sèche cheveux qui ne sèche pas lol. Enfin cette hôtel n’est pas un hôtel je dirais un hostel. Nous avons juste dormi la nuit car impossible de se reposer la bas. Je voyage beaucoup mais jamais eu un hôtel pareil. Ne vous filler pas au photo. Il a vraiment besoin un bon rafraîchissement, il ne vaut même pas une étoile. Quelle honte de séjourner la bas.
Trip typeVacation
Rooms1.0
Service1.0
Location4.0
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Gaetano Orrico2 months ago on Google
1/5
(Translated by Google) Dirt, lack of towels, dirt in the breakfast room not recommended …
(Translated by Google) Dirt, lack of towels, dirt in the breakfast room not recommended
(Original)
Sporcizia, mancanza di teli, sporco nella sala colazione non consigliabile
Trip typeVacation
Rooms1.0
Service1.0
Location3.0
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Khadija Sahli2 years ago on Google
1/5
(Translated by Google) Foul smell as soon as I entered the room.
The room was very dirty.
The dirty bathroom. Dirty sheets. Everything was very dirty. …
(Translated by Google) Foul smell as soon as I entered the room.
The room was very dirty.
The dirty bathroom. Dirty sheets. Everything was very dirty.
I do not recommend this hotel at all. Trust the different opinions already present.
Impossible to sleep at night with such warning noise from outside kloxon cars motorcycles etc ..
Without forgetting the parking spaces on the tracks with only two spaces reserved for the hotel
🤮😡😡😡
(Original)
Odeur nauséabonde dès mon entrée dans la chambre.
La chambre était très sale.
La salle de bain sale. Les draps sales. Tout était très sale.
Je ne recommande pas du tout cet hôtel. Faites confiance au différents avis déjà présent.
Impossible de dormir la nuit avec tel bruit prevenant de l'exterieur kloxon voitures motos etc..
Sans oublier les places parking sur la voies avec seleument deux places réservées pour l'hotel
🤮😡😡😡
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Véronique Ruaux4 years ago on Google
1/5
(Translated by Google) Decent room cleaned every day but we often had to wait until early afternoon to get towels.
No French channels so 0. …
(Translated by Google) Decent room cleaned every day but we often had to wait until early afternoon to get towels.
No French channels so 0.
We had booked half board.
Drinks were not included and the simple bottle of water was 25 dh, meals had to change daily according to themes, which was not true, it was always the same. After complaining to the manager, we got watermelon 🍉, nothing else, no melon, peach ....
In the morning no orange juice, just some kind of sweet flavored drink, foul.
Otherwise, never clean dishes, you had to ask and wait.
The tablecloths were never washed, just shaken.
4 star hotel that just barely deserves 2.
Pool never emptied, we saw people throwing bleach there !!!!!
Our room was on the pool side, people from the outside came to the bar, ended up around, it was a mess, we didn't fall asleep until 2 a.m.
(Original)
Chambre correcte faite tous les jours mais nous devions attendre souvent le début d’après-midi pour récupérer des serviettes.
Pas de chaînes françaises donc 0.
Nous avions réservé en demi-pension.
Les boissons n’étaient pas comprises et la simple bouteille d’eau était à 25 dh, les repas devaient changer tous les jours selon des thème, ce qui n’était pas vrai, c’était toujours la même chose. Après réclamation auprès du directeur, on a eu de la pastèque 🍉, rien d’autre, ni melon, pêche ....
Le matin pas de jus d’orange, juste une espèce de boisson aromatisée sucrée, infecte.
Sinon, jamais de vaisselle propre, il fallait réclamer et attendre.
Les nappes n’étaient jamais lavées, tout juste secouées.
Hôtel 4 étoiles qui n’en mérite tout juste 2.
Piscine jamais vidangée, nous avons vu des personnes y jeter de la javel !!!!!
Notre chambre était côté piscine, des personnes de l’exterreur venaient au bar, finissaient autour , c’était un vrai bordel, on ne s’endormait pas avant 2 heures du matin.
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Naz Dan4 years ago on Google
1/5
(Translated by Google) Horrible place. Do not get yourself a thousand times better at the same rate not far away. No respect for the customer. No listening. No desire to better do any services exists. The pitiful rooms. The smell of the …
(Translated by Google) Horrible place. Do not get yourself a thousand times better at the same rate not far away. No respect for the customer. No listening. No desire to better do any services exists. The pitiful rooms. The smell of the cigarette from the bar with customers as people outside is hard to see. We choke in the evening with the smoke of cigarette that goes up in the corridors. In short, a 4 stars that does not deserve a !!!!!!
(Original)
Lieu horrible. Ne vous faite pas avoir il y a mille fois mieux dans les même tarif pas très loin. Aucun respect du client. Aucune écoute. Aucun désir de mieux faire aucune prestation existe. Les chambres pitoyables. L'odeur de la cigarette provenant du bar avec comme client des gens de extérieur fait peine à voir. On s'étouffe le soir avec la fumée de cigarette qui remonte dans les couloirs. Bref next un 4 étoiles qui n'en mérite pas une!!!!!!
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Mia More4 years ago on Google
1/5
(Translated by Google) This 4* hotel does not deserve them at all!
I will start with my arrival at the place, the reception was not unpleasant although very slow. I went to the toilet, no paper, out of 3 toilets, only one was …
(Translated by Google) This 4* hotel does not deserve them at all!
I will start with my arrival at the place, the reception was not unpleasant although very slow. I went to the toilet, no paper, out of 3 toilets, only one was in use and dirtier than a public toilet.
So I started to go around the owner, the pool was okay but unfortunately in the shade, very few deckchairs for the number of rooms, and alley cats squat there. Power outlets by the pool with exposed cables!
The room is spacious but dirty, no batteries in the air conditioning remote control, no remote control for the tv despite 4 consecutive requests the same day and the next day.
After spending one night, I can tell you what it's like to have back pain! Also the noise of the cars woke us up.
I went out to have lunch and when I came back, surprise... a water leak coming from the upstairs bedroom! We warned the reception twice but in vain... So I went down to ask for another room and they absolutely did not apologize and were not panicked at all!
Hotel to banish
(Original)
Cet hotel de 4* ne les mérite pas du tout!
Je vais commencer par mon arrivée sur le lieu, l'accueil n'a pas été désagréable bien que très lent. Je me suis rendu aux toilettes, pas de papier, sur 3 wc, un seul était en service et plus sale qu'un wc publique.
J'ai donc commencé à faire le tour du propriétaire, la piscine était correct mais malheureusement à l'ombre, très peu de transats pour le nombre de chambres, et des chats de gouttière y squattent. Des prises de courants au bord de la piscine avec câbles apparents!
La chambre est spacieuse mais sale, pas de piles dans la télécommande de la climatisation, pas de télécommande tout court pour la tv malgré 4 demandes consécutives le jour même et le jour suivant.
Après avoir passé une nuit, je peux vous dire ce que c'est davoir mal au dos! De plus le bruit des voitures nous a réveillé.
Je suis sorti afin de déjeuner et en revenant, surprise... une fuite d'eau venant de la chambre du haut! Nous avons avertis 2 fois l'accueil mais en vain... Je suis donc descendu demander une autre chambre et ils ne se sont absolument pas excusé et n'étaient pas du tout paniqués!
Hotel à bannir
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(Translated by Google) Old hotel not as shown in pictures, cleanliness in hotel is bad and booking via bad websites upon arrival at hotel. I booked through Agoda.com when I arrived and tired of me and they told me there was no booking with …
(Translated by Google) Old hotel not as shown in pictures, cleanliness in hotel is bad and booking via bad websites upon arrival at hotel. I booked through Agoda.com when I arrived and tired of me and they told me there was no booking with your name and I sat down and waited a long time. There is no coordination between them and the booking sites. The booking method should be improved. Improved service at the hotel and especially the cleanliness. And the smelly sewage in the hotel. I don't even give them a star.
(Original)
فندق قديم ليس كما هو مبين في الصور والنظافة في الفندق سيئه والحجز عن طريق المواقع الالكترونية سيئة عند الوصول للفندق. حجزت عن طريق موقع اجودا حين وصولي اتعبوني وقالو لي ليس هناك حجز بأسمك وجلست انتظر وقت طويل. وليس هناك تنسيق بينهم وبين مواقع الحجوزات. يجب تحسين طريقة الحجز . وتحسين الخدمة في الفندق وخاصتا النظافة. ورائحة كريهة للمجاري في الفندق. انا لا اعطيهم حتى نجمة.
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Jeremy Le Galloudec3 years ago on Google
1/5
(Translated by Google) I confirm, do not deserve its 4 stars. Bathroom mediocre no hair dryer that works. The mattresses too small, must not be very big .and the buffet served normally hot is cold …
(Translated by Google) I confirm, do not deserve its 4 stars. Bathroom mediocre no hair dryer that works. The mattresses too small, must not be very big .and the buffet served normally hot is cold
(Original)
Je confirme , ne mérite pas ses 4 étoile . Salle de bain médiocre pas de sèche cheveux qui fonctionne . Les matelas trop petit, faut pas être très grand .et le buffet servi normalement chaud est froid
Trip typeCouple
Rooms1.0
Service1.0
Location1.0
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Samira sam4 years ago on Google
3/5
(Translated by Google) Hotel well located in Marrakech, easy to access, we stayed there for 1 week. The assigned room overlooked the pool. It is very poorly insulated because every morning we were woken up by the indelicacy of the neighbors …
(Translated by Google) Hotel well located in Marrakech, easy to access, we stayed there for 1 week. The assigned room overlooked the pool. It is very poorly insulated because every morning we were woken up by the indelicacy of the neighbors and when you have children it is very embarrassing. I asked to change rooms but no availability. The reception staff were welcoming. The room is comfortable enough, the bathroom needs to be refreshed! The floor staff is attentive. On the other hand, I preferred to eat out because the prices charged are high. The indoor swimming pool is chargeable. Every evening the music is present with the activities of the hotel even in February. WIFI is available but it is not picked up in the room, you have to go out into the hallway.
(Original)
Hôtel bien situé à Marrakech, facile d'accès, nous y avons séjourné 1 semaine. La chambre attribué donnait sur la piscine. Elle est très mal isolée car tous les matins nous étions réveillé par l'indélicatesse des voisins et quand on a des enfants c'est tres embarrassant. J'ai demandé de changer de chambre mais aucune disponibilité. Le personnel à la réception a été accueillant. La chambre est d'un confort correct,la salle de bain est à rafraîchir ! Le personnel d'étage est à l'écoute. Par contre j'ai privilégié manger à l'extérieur car les prix pratiqués sont élevés. La piscine intérieure est payante . Tous les soirs la musique est présente avec les activités de l'hôtel même au mois de février. Le WIFI est disponible mais on le capte pas dans la chambre il faut sortir dans le couloir.
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Karim ait hadj sliman9 years ago on Google
2/5
(Translated by Google) there is nothing like a four star I don't know how they give stars so easily. in the room the noise of the machinery never stops, no fridges, the bathroom is very basic with mold on the ceiling and between the tiles, …
(Translated by Google) there is nothing like a four star I don't know how they give stars so easily. in the room the noise of the machinery never stops, no fridges, the bathroom is very basic with mold on the ceiling and between the tiles, a chaotic decoration, the meals are of very low quality. the only one advantage would be the proximity otherwise this hotel deserves a two star no more.
(Original)
il n a rien d'un quatre étoile je ne sais pas comment il donnent les étoiles aussi facilement. dans la chambre un bruit de la machinerie ne s’arrête jamais, pas de frigos, la salle de bain est très basique avec de la moisissures au plafond et entre les carreaux, une décoration chaotique, les repas sont de très faible qualité.le seul avantage serait la proximité sinon cet hôtel mérite un deux étoile pas plus.
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Aymeric LUBREZ2 years ago on Google
1/5
(Translated by Google) Very poor hotel, we arrived, room not ready, I reserved a double bed, we are given 2 separate beds. Following this, we change rooms after reporting all this, very noisy street side room, work next to the hotel. Ice …
(Translated by Google) Very poor hotel, we arrived, room not ready, I reserved a double bed, we are given 2 separate beds. Following this, we change rooms after reporting all this, very noisy street side room, work next to the hotel. Ice pool and hotel restaurant also very poor. I really do not recommend, only downside of our stay in Marrakech.
(Original)
Hôtel très médiocre, nous sommes arrivés, chambre pas prête, j'avais réservé un lit double, on nous donne 2 lits séparés. Suite à cela, nous changeons de chambre après avoir signaler tout ça, chambre côte rue très bruyante, travaux à côté de l'hôtel. Piscine glacée et restaurant de l'hôtel très médiocre également. Je ne recommande vraiment pas, seul point noir de notre séjour à Marrakech.
Trip typeVacation
Rooms1.0
Service1.0
Location3.0
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Justin Play3 years ago on Google
1/5
(Translated by Google) Even 0 * are too much for this bastard! Never seen so disrespectful with the guests! I'm still here, it's midnight now and you can not sleep because the music is so loud that I have a headache and can not sleep during …
(Translated by Google) Even 0 * are too much for this bastard! Never seen so disrespectful with the guests! I'm still here, it's midnight now and you can not sleep because the music is so loud that I have a headache and can not sleep during the day or at night. If you complained to the front desk said the can not do anything because it is the "bar". If you go to the bar it is minimally quieter, as soon as you are back in the room is turned on again. Either you get breakfast and eat something that does not even eat the cat (we tried it and threw the cat a piece of fish) or you come an hour before the end and get the leftovers or nothing there is not refilled. Rooms are not really clean, blankets and bath are covered with mold, decor is so come down that you could throw them completely on the bulky waste. Air conditioning, TV and telephone are only deco in almost all rooms, the elevator must be afraid that he did not crash right away. Pool should be heated, but is cold, roof terrace is permanently closed, on guests and children is taken no consideration at all. But it is always asked if everything is good so they can sell tours and tell them that they care about what does not happen.
(Original)
Selbst 0* sind für dieses Drecksloch zuviel! Noch nie gesehen dass so respektlos mit den Gästen umgegangen wird! Bin zurzeit noch hier, mittlerweile ist es Mitternacht und man kann nicht schlafen weil die Musik dermaßen laut ist dass ich Kopfschmerzen hab und weder tagsüber noch nachts schlafen kann. Wenn man sich an der Rezeption beschwert wird gesagt die können nichts machen da es die "Bar" sei. Geht man in die Bar wird es minimal leiser gemacht, kaum ist man wieder im Zimmer wird wieder aufgedreht. Vom Essen abzusehen Entweder man kommt Frühs und kriegt fressen was nichtmal die Katze frisst (wir haben es ausprobiert und der Katze ein Stück Fisch hingeschmissen) oder man kommt eine Stunde vor Ende und kriegt die Reste oder gar nichts da nicht aufgefüllt wird. Zimmer sind nicht richtig sauber, Decken und Bad sind mit schimmel bedeckt, Einrichtung ist so runtergekommen dass man sie komplett auf den Sperrmüll schmeißen könnte. Klima, Fernseher und Telefon sind nur deko in so gut wie allen Zimmern, beim aufzug musst Angst haben dass er nicht gleich runterkracht. Pool sollte beheizt sein, ist aber kalt, Dachterrasse ist dauerhaft geschlossen, auf Gäste und Kinder wird überhaupt keine Rücksicht genommen. Aber es wird immer gefragt ob alles gut sei damit sie Touren verkaufen können und sagen sie dass sie sich drum Kümmern was nicht geschieht.
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Othmane oth4 years ago on Google
1/5
(Translated by Google) To avoid. this hotel in general you should not even pass by him. The reception rooms are too cold. In addition it has nothing to do with the photos on the internet. At night too much noise because of the music and the …
(Translated by Google) To avoid. this hotel in general you should not even pass by him. The reception rooms are too cold. In addition it has nothing to do with the photos on the internet. At night too much noise because of the music and the cries of alcoholic people who come to spend their evenings. On the third night we left the hotel without finishing our stay
(Original)
À éviter. cet hôtel en général il ne faut même pas passé a coté de lui. Les chambres salles l accueil trop froid . En plus il n a rien avoir avec les photos sur internete. La nuit trop de bruit a cause de la musiques et des cris des gents alcoolisés qui viennent passé leur soirées. A la troisième nuit on a quitté l hôtel sans finir nôtre séjour
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Haouchine Djemila4 years ago on Google
1/5
(Translated by Google) Bonjour Hôtel has strongly avoided: It turns into a prostitute bar in the evening
We have filed complaints several times with the city police station. The …
(Translated by Google) Bonjour Hôtel has strongly avoided: It turns into a prostitute bar in the evening
We have filed complaints several times with the city police station. The employees work illegally and are not declared.
The elevators are blocked in the evening when out of service so that families do not go down and get stuck in their rooms.
The pool terrace becomes a bar where the men (outside the hotel) come to consume alcohol in great abundance and meet women (outside the hotel) dressed in vulgar attire.
We have complained several times to the hotel manager and then the owner of the hotel "I am obliged to accept people from outside" he replied with a mean smile, it is in the law. We told him that it should not be indicated that this is a hotel suitable for children. Their site is a photo montage with the other recently renovated hotel of the same group
A gym that doesn't even work: the machines are new but not connected.
The evening meal is rationed no drink included not even water
We have been insulted by dirty immigrants. That their evening customers were better than us: a table costs them 600 euros. It was only after 9 p.m. that we were put outside so that its evening customers could benefit from the tables on the terrace.
We wished to change hotel the manager refused even under the orders of the commissioner the old evening
It's shameful it's the 7th time that I come to Marrakech for the charm of the city. I will come back but never again in this hotel
PS / My 11 year old daughter was shocked
For information your complaints will be useless "it goes in and it goes out"
Like us, I invite you to file a complaint at the city police station
Finally we changed hotel at our expense I strongly recommend the Mangador near the station
I put a star but it's worth none in order to publish my comment
(Original)
Bonjour Hôtel a évité fortement : Il se transforme le soir en bar à prostitués
Nous avons déposé plaintes à plusieurs reprises auprès du commissariat de la ville . Les employés travaillent au noir et ne sont pas déclarés.
Les ascenseurs sont bloqués le soir mis Hors service afin que les familles ne descendent pas et restent coincées dans leurs chambres.
La terrasse de la piscine se transforment en bar où les hommes (extérieurs à l'hôtel) viennent consommer de l'alcool à grande abondance et rencontrent des femmes (extérieures à l'hôtel) habillées en tenue vulgaire .
Nous avons réclamé à plusieurs reprises auprès du directeur de l'hôtel puis le propriétaire de l'hôtel "je suis dans l'obligation d'accepter des personnes extérieures" nous répond t -il avec un sourire mesquin c'est dans la loi. Nous lui avons répondu qu'il ne fallait pas indiquer que c'est un hôtel adapté aux enfants. Leur site est un montage de photo avec l'autre hôtel du même groupe récemment rénové
Une salle de sport qui ne fonctionne même pas : les machines sont neuves mais non branchées.
Le repas du soir est rationné pas de boisson comprise même pas l'eau
Nous avons été insultés de sales immigrés. Que leur clientèle du soir valaient mieux que nous : une table leur coûte 600 euros. C'est tout juste qu'à partie de 21 heures du soir on nous mettait dehors afin que sa clientèle du soir puisse bénéficier des tables en terrasse.
Nous avons souhaité changer d'hôtel le directeur a refusé même sous les ordres du commissaire la vieil au soir
C'est honteux c'est la 7 eme fois que je viens à Marrakech pour le charme de la ville. J'y reviendrai mais plus jamais dans cet hôtel
PS/ Ma fille de 11 ans a été choquée
Pour information vos réclamations ne serviront à rien "ça rentrent et ça sortent"
Je vous invite comme nous à aller porter plainte au commissariat de la ville
Finalement nous avons changé d'hôtel à nos frais je vous conseille vivement le Mangador près de la gare
J'ai mis une étoile mais ça vaut aucune afin de publier mon commentaire
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Roselyne Paupe4 years ago on Google
1/5
(Translated by Google) This hotel is abominable, only the maid was very friendly, the rest of the unqualified staff not their fault. Rooms with sheets dating from another time, towels so worn that it is difficult to use them. The lifeguard …
(Translated by Google) This hotel is abominable, only the maid was very friendly, the rest of the unqualified staff not their fault. Rooms with sheets dating from another time, towels so worn that it is difficult to use them. The lifeguard who thinks he is a DJ to die of pain as the loop music is shabby and much too strong, breakfast bof bof it is still missing cups, towels etc .... toilet is always missing and always paper. And here I'm not talking about the bar that turns into a bar atmosphere at night ..... And these girls arrive which we do not know where in an indecent accoutrement in France then in a Muslim country .. '. that the negative for this hotel under 4 stars but that does not even deserve one but we have no choice of at least one star to leave a comment.
I do not recommend this hotel to run away
(Original)
Cet hôtel est abominable, seule la femme de chambre était très aimable, le reste du personnel non qualifié pas de leur faute. Chambres avec des draps datant d'un autre temps, serviettes de toilette tellement usées qu'on a peine a s'en servir. Le maître nageur qui se prend pour un DJ à mourir de douleurs tant la musique en boucle est minable et beaucoup trop forte, petit déjeuner bof bof il manque toujours tasses, serviettes etc.... toilettes il manque toujours et systématiquement le papier. Et là je ne parle pas du bar qui se transforme en bar d'ambiance le soir venu..... Et ces demoiselles arrivent dont on ne sait où dans un accoutrement indécent en France alors en pays musulman..'. que du négatif pour cet hotel sous disant 4 étoiles mais qui n'en mérite même pas une mais on a pas le choix d'au moins une étoile pour laisser un commentaire.
Je ne recommande absolument pas cet hôtel à fuir
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jeanmarie Rocty3 years ago on Google
1/5
(Translated by Google) Hotel extremely noisy and outdated.
The customer representative smiling at the start and becomes very unpleasant if you have the misfortune to refuse his excursions ... …
(Translated by Google) Hotel extremely noisy and outdated.
The customer representative smiling at the start and becomes very unpleasant if you have the misfortune to refuse his excursions ...
Uncomfortable bed pillow hard as stone.
Stained towel.
To avoid
(Original)
Hôtel extrêmement bruyant et vétustes.
La chargé de clientèle souriante au départ et devient très désagréable si vous avez le malheur de refuser ses excursion ...
Lit inconfortable oreiller dur comme de la pierre.
Serviette tachée.
À éviter
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Dorine Quessada4 years ago on Google
1/5
(Translated by Google) If there was a half star I would put it.
It sucks
I liked seeing such a bad hotel, plus it's 4 stars. …
(Translated by Google) If there was a half star I would put it.
It sucks
I liked seeing such a bad hotel, plus it's 4 stars.
He laughs at the world. First the wifi and the phone it does not work. We were on the 6th floor family suite.
There was only 1 working elevator.
The shower faucet no hot water. After the complaints and threats, they put on the hot water, which is out of order.
To avoid the list is long...
but very bad service.
Apart from the hotel driver who is friendly and very kind.
The remainder is 0.
(Original)
Si il y’avais demi étoile je mettrais.
C’est nul
J’aimais vu un hôtel aussi nul en plus c’est 4 étoiles.
Il se moque du monde. D’abord le wifi et le téléphone il marche pas. On était au 6 eme étage suite familiale.
Il y’avais 1 seul ascenseur qui fonctionnait.
Le robinet de la douche pas d eau chaude. Après les plaintes et menaces il ont mis l eau chaude qui se dérègles.
A éviter la liste est longue...
mais très mauvais service.
A part le chauffeur de l’hotel Qui est sympa et très gentil.
Le reste c’est 0.
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Nathalie BATA5 years ago on Google
1/5
(Translated by Google) 3rd day spent in this hotel, which does not correspond at all to the photos published on the site, no fridge in the room, bland bed sets, air conditioning that still holds up but not for long, non-compliant bathroom …
(Translated by Google) 3rd day spent in this hotel, which does not correspond at all to the photos published on the site, no fridge in the room, bland bed sets, air conditioning that still holds up but not for long, non-compliant bathroom and its accessories, Bath towels faded by time, supposedly warm welcome, but more than bad, the staff are welcoming.
Breakfast very little variety and the evening meal is a disaster, no fruit at the table, chemical fruit juice, dyes and water.
Positive point the hotel is located near the city center and various tourist points for those who like walking.
The manager of this hotel must review all his management and his staff from top to bottom and refresh his establishment based on the opinions of customers who have passed by.
Too bad, but it is not an establishment to recommend to a tourist.
(Original)
3e jour passé dans cet hôtel, qui ne correspond pas du tout aux photos publiées sur le site, pas de frigo dans la chambre, nécessaires de lit fades, climatisation qui tient encore la route mais plus pour longtemps, SdB non conforme et ses accessoires, serviettes de bain défraîchies par le temps, accueil soit disant chaleureux, mais plus que nul, le personnel est accueillants.
Petit déj très peu varié et le repas du soir c'est une catastrophe, pas de fruits à table, jus de fruits chimique, colorants et eau.
Point positif l'hôtel est situé proche du centre ville et des divers points touristiques pour ceux qui aiment la marche à pied.
Le gérant de cet hôtel doit revoir tout son management et son staff de fond en comble et rafraîchir son établissement en se basant sur les avis des clients qui sont passés.
Dommage mais c'est pas un établissement à conseiller à un touriste.
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Kerem Ercin3 years ago on Google
1/5
(Translated by Google) My credit card was charged €99.69 including tax for the hotel in Marrakech. On the spot at the hotel, the lady tells me that this is not the case and that I have to pay the taxes because they have not been paid, I …
(Translated by Google) My credit card was charged €99.69 including tax for the hotel in Marrakech. On the spot at the hotel, the lady tells me that this is not the case and that I have to pay the taxes because they have not been paid, I showed her my booking confirmation with the payment list, but she did not respond to it and I still had to 99DH=9 Pay back €.
The bed is fine. And the facility dated but stable. The bathroom is really not inviting. The Wi-Fi hardly works or very slowly if the router is not directly in front of the room.
Aside from the hotel, I would advise against anyone traveling to Marrakech. People just want to rip you off and are pushy.
Air conditioning worked perfectly for us.
(Original)
Man hat meiner Kreditkarte für das Hotel in Marrakech 99,69€ inkl. Steuern belastet. Vorort im Hotel erzählt die Dame mir, dass dieses nicht der Fall wäre und ich die Steuern zahlen müsse, da sie nicht entrichtet wurden, ich habe ihr meine Buchungsbestätigung gezeigt mit der Zahlugsaufstellung, allerdings ist sie nicht drauf eingegangen und ich musste trotzdem 99DH=9€ nachzahlen.
Das Bett ist in Ordnung. Und die Einrichtung veraltet, aber stabil. Das Badezimmer ist nun wirklich nicht einladend. Das Wi-Fi funktioniert kaum bzw. sehr langsam, wenn der Router nicht direkt vor dem Zimmer ist.
Abgesehen vom Hotel, rate ich jedem eine Reise nach Marrakech ab. Die Leute möchten einen nur Abziehen und sind aufdringlich.
Klimaanlage funktionierte bei uns einwandfrei.
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salah zeghouani5 years ago on Google
1/5
(Translated by Google) To flee !!! Catastrophic
We were totally disappointed. the hotel is abandoned and the hygiene is not at the rendezvous and the staff is completely outdated. Overbooking problem you book …
(Translated by Google) To flee !!! Catastrophic
We were totally disappointed. the hotel is abandoned and the hygiene is not at the rendezvous and the staff is completely outdated. Overbooking problem you book rooms and you have not found it then. The only hotel in my life that I did where I was greeted without towels San sheet without pillow and without water in the bathroom. Under the pretext that we arrived late when we warned them by phone. All the guests we met in the hotel shortened their stay. Think before you book
(Original)
A fuire!!! Catastrophique
Nous avons été totalement déçu. l'hôtel est laissé à l'abandon l'hygiene n'est pas au rendez-vous et en plus le personnel est complètement dépassé. Problème de surbooking vous réserver des chambres et vous l'ai trouvé pas ensuite. Le seul hôtel de ma vie que j'ai fais où j'ai été accueilli sans serviettes San drap sans oreiller et sans eau dans la salle de bain. Sous prétexte que nous sommes arrivés tard alors que nous les avons prévenu de fois par téléphone. Tous les clients que nous avons rencontré dans l'hôtel on ecourté leur séjour. Réfléchissez avant de réserver
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Léna Mon monde4 years ago on Google
1/5
(Translated by Google) I'm there now, it's just a disaster. 4 stars it only needs one ...
* the pool is much smaller than in the Photos …
(Translated by Google) I'm there now, it's just a disaster. 4 stars it only needs one ...
* the pool is much smaller than in the Photos
* low-end rap music every day
* questionable pool water
All like the towels in the bathroom.
* cleanliness of common areas total nil
Medium room
* there is a constant coming and going in the hotel
Who in the evening almost looks like a Brothel.
* I am on half board and it is quite sufficient according to the other customers it is degeux ...
the breakfast is already not famous ...
I advise against family
But more for groups of young people it is more suitable
Go more than 3 nights and hop towards a Pretty Riad in peace
Phew
(Original)
J y suis actuellement c est juste une catastrophe. 4 étoiles il ne lui en faut que une ...
* la piscine es bien plus petite que sur les Photos
*musique rap bas de gamme toutes La journées
*l’eau de la piscine douteuse
Tous comme les serviettes de la salle de bains .
*proprete des parties communes néant total
Chambre moyenne
* il y a un vas et vient incessant dans l’hôtel
Qui le soir ressemble presque à un Bordel.
*je suis en demi pension et c’est bien suffisant d après les autres clients c'est degeux ...
le petit dej n es déjà pas fameux ...
Je déconseille au famille
Mais plus à des groupes de jeunes cela es plus adapter
Aller plus que 3 nuits et hop direction un Jolie Riad au calme
Ouf
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Dipl.-Ing. Faycal3 years ago on Google
3/5
(Translated by Google) Basically I had a good stay. I wanted to rest and that's what I got at this hotel. My goal was not to look for dirt in the bathroom or under the beds! Breakfast is to be avoided but as Gueliz is full of alternatives. …
(Translated by Google) Basically I had a good stay. I wanted to rest and that's what I got at this hotel. My goal was not to look for dirt in the bathroom or under the beds! Breakfast is to be avoided but as Gueliz is full of alternatives.
(Original)
En gros j'ai passé un bon séjour. J'ai voulu me reposer et c'est ce que j'ai eu dans cet hôtel. Mon but n'était pas de chercher les saletés dans la salle de bain ou sous les lits ! Le petit-déjeuner c'est à éviter mais tant que c'est Gueliz y'a pleins d'alternatives.
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Youssef BAKRIM3 years ago on Google
2/5
(Translated by Google) I just spent 2 nights in a double room (04/13/2013), I rate it as mediocre for a 4 *.
The room dark and old in all, bathroom from the 80s. Smoke from the bar can be …
(Translated by Google) I just spent 2 nights in a double room (04/13/2013), I rate it as mediocre for a 4 *.
The room dark and old in all, bathroom from the 80s. Smoke from the bar can be felt on the 3rd floor, 2 elevators which only carry 2 people max. Having a baby cot is an impossible mission.
The buffet dinner at the restaurant not at all up to the standard for a 4 *; no fruit not even a banana, an apple or an orange no drink, you have to pay too much to have some, water with 25dh for 1.5L and 20dh for an orange juice. I recommend the dairy next door.
The reception makes you wait even if the room has been reserved for lack of late check-out of customers ....
I blacklist it for my next trips to the ocher city.
(Original)
Je viens de passer 2 nuits dans une chambre double (13/04/2013), je le note comme médiocre pour un 4*.
La chambre sombre et vielle en tout, salle de bain des années 80. la fumée du bar se sent au 3eme étage, 2 ascenseurs qui ne portent que 2 personnes max. Avoir un lit bébé est une mission impossible.
Le dîner buffet au restaurent pas du tout à la hauteur pour un 4*; pas de fruit même pas une banane , une pomme ou une orange pas de boisson, il faut payer trop cher pour en avoir, de l'eau avec 25dh pour 1.5L et 20dh pour un jus d'orange. je vous conseille la laiterie juste à coté.
L’accueil vous fais attendre même si la chambre a été réservée faute de départ tardif des clients....
je le black liste pour mes prochains voyages à la ville ocre.
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Jennye Jessye Pierre4 years ago on Google
1/5
(Translated by Google) Terrible this hotel.
They are not only scammers and have no respect for customers. It was the most horrible 7 days of my life spending it in this hotel. the towels are super dirty. …
(Translated by Google) Terrible this hotel.
They are not only scammers and have no respect for customers. It was the most horrible 7 days of my life spending it in this hotel. the towels are super dirty. They don't change the sheets.
Breakfast the same every day.
~If you want to make your vacation a nightmare you can go to this hotel.
If not... look for another
On the part of the staff they are very poorly organized.
They charged me the tax twice. And they argue with me as if I'm lying.
The bathroom is disgusting.
The spa is a .m****
Not anything good about this hotel. When you call from the room to the reception they don't even pick up the phone.
Nothing recommended in this hotel. AWFUL DIRTY NASTY.
(Original)
Malísimo este hotel.
No sólo son estafadores y no tienen ningún respecto por los clientes. Eran los 7 días más horrible de mi vida pasándolo en este hotel.las toallas son super sucias. No cambian las sábanas.
El desayuno el mismo todos los días.
~Si quieres hacer de tus vacaciones una pesadilla puedes ir a este hotel.
Si no... busca otro
Por parte del personal son muy mal organizado.
Me cobraron el tax dos veces. Y discuten conmigo como si estoy mintiendo.
El baño es asqueroso.
El spa es una .m****
No nada bueno en este hotel. Cuando llamas desde l habitación a la recepción ni te cogen el teléfono.
Nada recomendable en este hotel. MALÍSIMO SUCIO DESAGRADABLE.
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Barriz Dalila5 years ago on Google
1/5
(Translated by Google) Force to put 1 star for published but I put 0 Hotel pitiful unhealthy that does not respond at all to the descriptions of the site. The pictures surely dates from the creation of the hotel. …
(Translated by Google) Force to put 1 star for published but I put 0 Hotel pitiful unhealthy that does not respond at all to the descriptions of the site. The pictures surely dates from the creation of the hotel.
I arrived at 23h I am informed that the room reserved for a breakdown of air conditioning the receptionist told me ke ke more than a year that it is so, I am with 3 children downstairs room without air conditioning in a city or we reach 45 degrees. I go up to see the room, dirty wet and bad smells do not answer all of the criteria selected on the site, in 5 min the room is transformed into a hammam I quickly went down and left this pitiful hotel. Luckily for me the winter novotel that I had had a room I stayed there and had a wonderful time.
(Original)
Force de mettre 1 etoile pour publié mais je met 0 Hôtel pitoyable insalubre qui ne repond pas du tous aux descriptifs du site. Les photos dates sûrement de la création de l'hôtel.
Je suis arrivé a 23h on m'informe que la chambre réservée a une panne de climatisation le réceptionniste me dis ke ca fais plus d'un an que c'est ainsi, je suis avec 3 enfants en bas âges chambre sans clim dans une ville ou on atteint les 45 degrés. Je monte voir la chambre, sale humides et mauvaise odeurs ne réponds pas du tous au critère sélectionné sur le site, en 5 min la chambre c'est transforme en hammam je suis vite redescendue et quitté ce pitoyable hôtel. Heureusement pour moi le novotel hivernale que je conseil avait une chambre j'y ai séjourné et y ai passé un magnifique séjour.
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Sam Sam4 years ago on Google
1/5
(Translated by Google) Do not worry even these stars, hotel very very dirty room are equipped with air conditioner that tastes in a bucket, the pool is very small, from 20h the hotel that filled with people from the outside and becomes not …
(Translated by Google) Do not worry even these stars, hotel very very dirty room are equipped with air conditioner that tastes in a bucket, the pool is very small, from 20h the hotel that filled with people from the outside and becomes not family of all, people leave their bottle of alcohol pre sunbeds. When there are those who drink too much of those fights in the lobby of the hotel. We also have the right to the person who comes to use in our wallets by coming to do the cleaning not need to make a claim the customers now lie ... this hotel deserves the closure
(Original)
Ne m’erite même pas ces étoiles, hôtel très très sale chambre sont équipés de climatiseur qui goûte dans un seau , la piscine est très petite, à partir de 20h l’hotel ce rempli de personnes de l’extérieur et devient pas familial du tout, les gens laisse leur bouteille d’alcool pré des transats . Quand y’en a qui boivent un verre de trop ces des bagarres dans le hall de l’hôtel. On a le droit aussi au personne qui vient se servir dans nos porte monnaie en venant faire le ménage pas besoin de faire de réclamation les clients mente maintenant... cette hôtel mérite la fermeture
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Maroua El bourhaynia year ago on Google
1/5
(Translated by Google) Dirty rooms, poor service and cleaning, there is no education and the only positive thing I have seen now is the connection that takes place in the rooms …
(Translated by Google) Dirty rooms, poor service and cleaning, there is no education and the only positive thing I have seen now is the connection that takes place in the rooms
(Original)
Camere sporche, servizio e pulizia non fatte bene non c’è educazione e L unica cosa che ho visto positiva ora è la connessione che prende nelle camere
Trip typeFamily
Rooms1.0
Service1.0
Location1.0
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eric hosteins5 years ago on Google
1/5
(Translated by Google) Decrepit hotels, cleanliness of the rooms more than average, spa service very very average, the hotel has a very bad reputation even among Moroccans. Very disappointed with our stay of 15 days in this hotel. Pool …
(Translated by Google) Decrepit hotels, cleanliness of the rooms more than average, spa service very very average, the hotel has a very bad reputation even among Moroccans. Very disappointed with our stay of 15 days in this hotel. Pool inaccessible too many people out of hotel all night come to drink alcohol and ect. I strongly advise against it.
(Original)
Hôtels vétuste, propreté des chambres plus que moyens, service spa très très moyen, l'hôtel à une très mauvaise réputation même chez les marocains. Très déçu de nôtre séjour de 15 jours dans cette hôtel . Piscine inaccessible trop de personnes hors hôtel sur tout le soir vienne pour boire de l'alcool et ect . Je le déconseille fortement .
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Dennis Yuliyanov3 years ago on Google
1/5
(Translated by Google) Too bad, better to pay double or triple than to stay here:
· The only good thing about this hotel is the pool and the back garden to relax …
(Translated by Google) Too bad, better to pay double or triple than to stay here:
· The only good thing about this hotel is the pool and the back garden to relax and have a coffee away from the busy streets of Marrakech.
· This hotel has 3 stars to spare, very old, needs urgent reform, the service and cleaning are a shame, thank goodness we only took breakfast because it was a real rubbish. Every day the same, variety and zero quality. Treatment of mediocre staff, they charge you for everything and the wifi was terrible the 4 days we were there.
(Original)
Muy mal, mejor pagar el doble o el triple que alojarse aquí:
· Lo único bueno de este hotel es la piscina y el jardin trasero para poder relajarse y tomar un cafe lejos de las ajetreadas calles de Marrakech.
· Le sobran 3 estrellas a este hotel, muy viejo, necesita reforma urgente, el servicio y la limpieza dan pena, menos mal que cogimos solo desayuno por que fue una autentica basura. Todos los días lo mismo, variedad y calidad cero. Trato del personal mediocre, te cobran por todo y el wifi iba fatal los 4 días que estuvimos.
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Angelina Sofiaa year ago on Google
4/5
(Translated by Google) Top breakfast by the pool the gentleman has a pleasant welcome the rooms correct for the TV rates included only remark there swimming pool was not very clean damage …
(Translated by Google) Top breakfast by the pool the gentleman has a pleasant welcome the rooms correct for the TV rates included only remark there swimming pool was not very clean damage
(Original)
Petit déjeuner top au bord de la piscine le Monsieur a l'accueil agréable les chambres correct pour le tarifs télé inclus seule remarque là piscine n'était pas très propre dommage
Trip typeCouple
Rooms3.0
Service3.0
Location3.0
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idris Famille Zidani5 years ago on Google
1/5
(Translated by Google) Very disappointed !! Not in accordance with the photos !! In no way it's a 4 star !! We spent 4 nights at this hotel and we changed rooms (as we had requested a room with a comuniquante door for our children we had …
(Translated by Google) Very disappointed !! Not in accordance with the photos !! In no way it's a 4 star !! We spent 4 nights at this hotel and we changed rooms (as we had requested a room with a comuniquante door for our children we had the second night) Our second rooms on the street could not sleep too much noise all night no double glazing !! Household aproximatif, bedding dirty blood stain to dry on the fitted sheet, bath towel give the account drop, it is necessary to wait the end day for the credits! the staff is not at all pleasant apart from the restaurant (bravo to them always smiling) the rest not at all friendly! The pool area has 8 sunbeds for the whole hotel, lack of space !! Really bad experience I do not recommend it in any case I give it 4 stars !! 3grand maximum and again I am nice
(Original)
Très déçu !! Non conforme au photos !! En aucun cas c est un 4 etoiles !! Nous avons passés 4nuits dans cette hôtel et nous avons changés de chambre ( car nous avions demandés une chambre avec porte comuniquante pour nos enfants nous l avons eu la deuxième nuits) Nos deuxièmes chambres données sur la rue impossible de fermer l'oeil trop de bruits toute la nuit pas de double vitrage !! Ménage aproximatif ,literie sale tâche de sang sécher sur le drap housse, serviette de bain donner au compte goutte ,il faut attendre la fin journée pour les avoirs ! le personnel n est pas du tout aimable apart celui du restaurant ( bravo a eux toujours souriant )le reste pas du tout aimable !! Le coin piscine ya 8 transats pour tout l hôtel ,manque de place!! Vraiment mauvais séjour je le recommande pas en aucun cas je lui donne 4 étoiles !!3grand maximum et encore je suis gentille
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Hayatte elhounchi4 years ago on Google
1/5
(Translated by Google) Awful hotel. Very very dirty .. level of the rooms at the abondon !!! Bathroom very very very degeullasse !!! No soundproofing!!! No respect for customers.. horrible 1eatable buffet terrible breakfast!! Discotheque be …
(Translated by Google) Awful hotel. Very very dirty .. level of the rooms at the abondon !!! Bathroom very very very degeullasse !!! No soundproofing!!! No respect for customers.. horrible 1eatable buffet terrible breakfast!! Discotheque be saying it's a noisy room with only local customers and you're alcoholic coaches I don't recommend for families with children and know that this discotheque and located just down from the 6th floor have heard EVERYTHING.. 😡😡😡😡 😡 I really do not recommend this place!!! 13 most awful days of my life. Next to the formula 1 passes for 1 LUXURY hotel !!!
(Original)
Hôtel affreux. Très très sale.. niveau des chambre à l’abondon !!! Salle de bain très très très degeullasse !!! Aucune insonorisation !!! Aucun respect pour les clients .. buffet affreux 1mangeable petit-déjeuner horrible !! Discothèque sois disant c’est une pièce des bruitante avec que des clients locaux et t’es entraîneuses alcoolique je déconseille pour LEs famille avec enfants et sache que cette discothèque et située juste en bas du 6eme étage ont entend TOUT .. 😡😡😡😡😡 je vous déconseille réellement cette endroit !!! 13 jours les plus affreux de ma vie . À côté le formule1 passe pour 1hotel de LUXE !!!
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Dalix Boughouiche2 years ago on Google
1/5
(Translated by Google) Once we arrived at the hotel, we had a very good reception, the entrance, on the other hand, was poor, the area under construction, the dirty and non-functional rooms, dirty pool in the shade, dirty deckchairs and …
(Translated by Google) Once we arrived at the hotel, we had a very good reception, the entrance, on the other hand, was poor, the area under construction, the dirty and non-functional rooms, dirty pool in the shade, dirty deckchairs and spa. But renovations are underway and the receptionist has been pleasant
(Original)
Une fois arrivée à l'hôtel, nous avons eu un très bon accueil, l'entrée, par contre, était médiocre, le quartier en travaux, les chambres sales et non fonctionnelles, piscine sale à l'ombre, transats et spa sales. Mais des rénovations sont en cours et la réceptionniste a été agréable
Trip typeFriends
Rooms1.0
Service4.0
Location1.0
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Djemila Haouchine4 years ago on Google
1/5
(Translated by Google) Hello
I am there currently. If I could put no stars I would gladly do so. If you …
(Translated by Google) Hello
I am there currently. If I could put no stars I would gladly do so. If you bought your ticket at Groupon cancel it quickly. The photos do not correspond at all to the hotel no gym unsanitary rooms no fridge towels not even bath mats no wifi network .... cordially
(Original)
Bonjour
J y suis actuellement. Si je pouvais mettre aucune étoile je le ferai volontier. Si vous avez acheté votre ticket chez Groupon annulez le vite. Les photos ne correspondent pas du tout à l hotel aucune salle de sport les chambres insalubres pas de réfrigérateur les serviettes même pas de tapis de bain pas de réseau wifi ....cordialement
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caro line5 years ago on Google
2/5
(Translated by Google) The hotel is in a good location not far from the center.
Hygiene side is catastrophic, the pool is greenish, not blue, the smell of sewers and mold is disgusting, the gutters are completely clogged, nothing to do with …
(Translated by Google) The hotel is in a good location not far from the center.
Hygiene side is catastrophic, the pool is greenish, not blue, the smell of sewers and mold is disgusting, the gutters are completely clogged, nothing to do with the photos, it's an eyesore, 'interview is very clear. In the rooms, no towels, traces, stains from the sheets, the air conditioning which makes the noise of a truck, we can't hear ourselves speak.
The terrace is half taken by the air conditioning fan no way to sit on it, the noise + heat = to die for!
Either I will not go back!
(Original)
L'hôtel est bien situé pas loin du centre.
Côté hygiène c'est catastrophique, la piscine est verdâtre, pas bleu, l'odeur d'égouts, et de moisissures, est écœurante, les rigoles sont complètement encrassé, rien avoir avec les photos, c'est une horreur, le manque d'entretien est tres claire. Dans les chambres pas d'essuies, les traces, de taches du les draps, la climatisation qui fait un bruit de camion, on arrive pas à s'entendre parler.
La terras est à moitié prise pas le ventilateur de la clim pas moyen de s'y asseoir, le bruit+chaleur = à mourir !
Soit je n'y retournerai pas !
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FoYo5 years ago on Google
1/5
(Translated by Google) Apart from the staff nothing is good in this hotel .. to start with the parking that does not exist for a 4 star, the room where there is no service because you have to ask the home and still it s Servite is very …
(Translated by Google) Apart from the staff nothing is good in this hotel .. to start with the parking that does not exist for a 4 star, the room where there is no service because you have to ask the home and still it s Servite is very damaged, a faucet in the bathroom flows and it is a small lake. The breakfast is just a joke, rotten salad, coffee without taste, low-end pastry, orange juice powder .. I'll let you discover ...
(Original)
A part le personnel rien n'est bon dans cet hotel .. à commencer par le parking qui n'existe pas pour un 4 étoiles, la chambre oû y a pas de serviéte car il faut la demander à l'acceuil et encore il s'agit de serviéte très abimées, un robinet dans la salle de bain coule et ça fait un petit lac. Le petit déjeuner est juste une blague, salade pourrie, café sans gout, vienoiserie bas de gamme, jus d'orange de poudre .. je vous lasserez découvrir ...
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S A.5 years ago on Google
1/5
(Translated by Google) Where to start the hotel is very close to the city center of Marrachek it is a good point and quality price. But what is the hotel from the reception, which is cold, aging rooms that have seen on dilapidated …
(Translated by Google) Where to start the hotel is very close to the city center of Marrachek it is a good point and quality price. But what is the hotel from the reception, which is cold, aging rooms that have seen on dilapidated buildings, the meals are still pass but at the time of paying my taxes qd scams I asked for an incredible bill this It happened that he gave me the change he had already partly in his pocket and in the cashbox. Tip if you are going to ask for an invoice. But I do not advise you ABSOLUTELY NOT.
Ps: the transfer from the hotel to the airport I had to wait 1 hour late.
(Original)
Par où commencer l'hôtel est très près du centre ville de marrachek c'est un bon point et qualité prix. Mais ce qui est de l'hôtel dès l'accueil, qui est froide, les chambres vieillissantes qui ont vu sur des bâtiments délabrées, les repas sa passent encore mais au moment de payer mes taxes arnaques qd j'ai demandé une facture incroyable ce qui s'est passé il m'a rendu correctement la monnaie qu'il avait déjà en partie ds sa poche et dans la caisse. Conseil si vous y allez demander une facture. Mais je ne vous le conseille ABSOLUMENT PAS.
Ps: le transfére de l'hôtel à l'aéroport j'ai dû attendre 1h de retard.
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R R3 years ago on Google
2/5
(Translated by Google) Upon arrival at the hotel there are unexpected costs. You will not receive a receipt or proof of this, nor is it very clear why you are paying those costs. Stay was fine, but the lady in the lobby who "sells" …
(Translated by Google) Upon arrival at the hotel there are unexpected costs. You will not receive a receipt or proof of this, nor is it very clear why you are paying those costs. Stay was fine, but the lady in the lobby who "sells" excursions is really clear. You have a conversation with her and then you also book the activity with her. I come back from quad and camel ride and was not satisfied. This was certainly not what I paid for (what she had told me about the excursion). Well I speak to her about this, she tells me that I could not speak English and never spoke to her. I am very curious how I communicated with her when I went to book the excursion, apparently I did not speak English at the time but she still understood me. Really a special and arrogant lady.
(Original)
Bij aankomst in hotel komen er omverwachtse kosten. Hier krijg je geen bonnetje of bewijs van, ook niet heel duidelijk waarom je die kosten betaald. Verblijf was prima, echter de dame in de lobby die excursies ‘verkoopt’ is echt omduidelijk. Je voert een gesprek met haar vervolgens boek je ook bij haar de activiteit. Ik kom terug van quad en kameel rijden en was niet tevreden. Dit was zeker niet waar ik voor heb betaald (wat zij mij had verteld over de excursie). Nou spreek ik haar hierop aan komt ze me wijsmaken dat ik geen engels kon en nooit met haar engels heb gepraat. Ik ben dan heel benieuwd hoe ik met haar heb gecommuniceerd toen ik de excursie ging boeken, blijkbaar heb ik toen geen engels gepraat maar heeft ze me toch verstaan. Echt een apart en arrogant mevrouwtje.
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Sine 21063 years ago on Google
1/5
(Translated by Google) A horror. Run away
1. Misleading photo
2. Problem for the room to book …
(Translated by Google) A horror. Run away
1. Misleading photo
2. Problem for the room to book
3. Faucets filled with grime and limescale and rust
4. Hole in the bathtub so stagnant water
5. Light failure in the bathroom end of stays without light
6. Lack of competence of the waiters who do not know how to uncap a can, etc.
7. Greasy and undercooked kitchen intestinal problem
8. Blood or other stain on the mattress
9. Unfinished wall finish and wall leak
10. Broken window and glass
11. Elevator block every day
12. Great lack of hygiene the cleaning ladies clean when they want and do not give back all the towels.
13. Small pool
14. Deckchairs all occupied from 8am impossible to sunbathe or relax.
15. Many children jump, dive, splash, etc. lack of safety and space.
Run away
(Original)
Une horreur. Fuyez
1. Photo mensongère
2. Problème pour la chambre réserver
3. Robinetterie rempli de crasse et calcaire et rouille
4. Troue dans la baignoire donc eau qui stagne
5. Panne de lumière dans la salle de bain fin de séjours sans lumière
6. Manque de compétence des serveurs qui ne savent pas décapsuler une cannette ect
7. Cuisine grasse et mal cuite problème intestinal
8. Tâche de sang ou autre sur le matelas
9. Finition des murs non finit et fuite au mur
10. Vitre et glace brisée
11. Ascenseur bloquer tous les jours
12. Grand manque d’hygiene l’es femmes de ménage font le ménage quand bon leur semble et ne redonner pas la totalité des serviettes.
13. Piscine petite
14. Transats tous occupée des 8h du matin impossible de bronzer ou de se détendre.
15. Beaucoup d’enfant saute, plongé éclabousse ect manque de sécurité et de place.
Fuyez
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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R M11 months ago on Google
4/5
(Translated by Google) Good location ... possibility of shopping ... catering ... cafe nearby
Clean room ... attentive staff …
(Translated by Google) Good location ... possibility of shopping ... catering ... cafe nearby
Clean room ... attentive staff
BUT the phone in the room is just a decoration 😶😶😶
(Original)
Bonne situation...possibilité de shopping..restauration...café à proximité
Chambre propre ...personnels attentifs
MAIS téléphone dans la chambre n'est q'un décor 😶😶😶
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Nouhad Bukhari3 years ago on Google
1/5
(Translated by Google) this hotel is very bad, for morale and health, if you plan to go to rest and distract hardly think of this imperial holiday c is imperial disease, since the reception you are asked to pay cash despite the online …
(Translated by Google) this hotel is very bad, for morale and health, if you plan to go to rest and distract hardly think of this imperial holiday c is imperial disease, since the reception you are asked to pay cash despite the online payment, we had the catastrophic room the walls were stained with blood and last and under the bed we were shocked we did not have sheets and the duvet cover was stained the walls of Halloween at home wipes one for the face and corns and foot nothing q only one . when we came back from our activity at midnight it looks like ç october 31 the manager supposedly that it is not on but he introduced himself as manager he said to us i have nothing to give you asked you to 1am from the sheets, he forgot that we are not at home but at the hotel that we paid for and that he is on duty 24 hours a day, he told us to go out and I will come to the room soon. we said yes reimburse us that we insisted he refused and left we put our clothes on the Matelat and covered with our own things it made me sick tt the service is 0 points. Please don't go. the one who pretends to be the director is very dark-skinned 1m70 often dressed in black but seriously he does not have the profile of director. he is the porter of a restaurant.
(Original)
cet hôtel est très mauvais, pour le moral et la santé, si vous comptez aller vous reposer et distraire ne pensez guère à ce impérial holiday c est impérial maladie, depuis l accueil on vous demande de payer cash malgré le paiement en ligne, nous on a eu la chambre catastrophique les murs étaient taché de sang et dernièreet en dessous du lit on était choqué on a pas eu des draps et la housse de couette était taché les murs de chez Halloween les essuie une pour le visage et cors et pied rien q une seule . quand on est revenu de notre activité a minuit on dirait que ç 31 octobre le directeur soi-disant que ç lui ce n est pas sur Mais il s est présenté entant que directeur il nous a dit je n ai rien à vous donner vous réclamé a 1h du matin des draps, il a oublié qu' on est pas chez lui mais a l hotel qu' on a payé et qu' il est au service 24h/24, il nous a dit sortez et je viendrai la chambre tt de suite. on a dit oui remboursez nous qu' on a insisté il a refusé et est partis on a mis nos vêtement sur le Matelat et couvert avec nos propres affaires ça m a rendu malade tt le service est à 0 point . n allez surtout pas. celui qui prêtent être le directeur est très basané de peau 1m70 habillé souvent en noir mais sérieusement il n a pas le profil de directeur. il fait portier d un resto.
Trip typeVacation
Rooms1.0
Service1.0
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Hassan Oulfouaa year ago on Google
1/5
(Translated by Google) Null to avoid very dirty breakfast very limited price advertised on their different on arrival. Unfriendly staff. To really avoid. …
(Translated by Google) Null to avoid very dirty breakfast very limited price advertised on their different on arrival. Unfriendly staff. To really avoid.
(Original)
Null à éviter très sale petit déjeuner très restreint prix annoncé sur leur différent à l'arrivée. Personnel pas aimable . A fuire vraiment .
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Miss Fit4 years ago on Google
1/5
(Translated by Google) Hotel to flee! Nice reception staff but the rest really horrible ... Very dirty room. Dirty laundry. Swimming pool very small and disgusting. Catering: no air conditioning / no choice in the buffet and you have to …
(Translated by Google) Hotel to flee! Nice reception staff but the rest really horrible ... Very dirty room. Dirty laundry. Swimming pool very small and disgusting. Catering: no air conditioning / no choice in the buffet and you have to queue to eat. I recommend eating outside. Wide choice in restaurants. Hotel just well located in the city center. Elevator not working. No gym or spa. I don't understand why it has 4 stars. It doesn't deserve a single star. Nothing appealed to me more in this hotel apart from the pancakes which were good. I agree with previous reviews...
(Original)
Hôtel à fuir ! Personnel de l’accueil sympa mais le reste vraiment horrible...Chambre très sale. Linge sale. Piscine tout petit et degeulasse. Restauration : pas de clim / pas le choix dans le buffet et il faut faire la queue pour manger. Je conseille de manger dehors. Large choix dans les restaurants. Hôtel juste bien situé au centre ville. Ascenseur qui ne marche pas. Pas de salle de sport ni de spa. Je ne comprends pas pourquoi il porte 4 étoiles. Ça ne mérite pas un seul étoile. Rien ne m’a plus dans cette hôtel à part les crêpes qui étaient bonnes. Je confirme les avis précédentes...
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Stefan Perkovic4 years ago on Google
1/5
(Translated by Google) Lamentable !!!! 😠🤢
Avoid absolutely family room for 4 booked on booking and arrived at 23:00 we are told room not available !! The ordeal begins !!!! Take another hotel and go by …
(Translated by Google) Lamentable !!!! 😠🤢
Avoid absolutely family room for 4 booked on booking and arrived at 23:00 we are told room not available !! The ordeal begins !!!! Take another hotel and go by taxi!
After tough negotiation, I got two double rooms but one without heating and the other was not done! Loose linens and dirt everywhere.
For a three-night stay we had the 401 (no heating and dilapidated) and 403 (dilapidated and not done) then the 417 (acceptable) the next day the 517 (not done! J halucine! C is the second) to finish with the 621! (not that yet but less worse so we have no choice but to stay there!) The least worse. Hygiene deplorable absolute dilapidation to see dangerous with chandeliers and burnt outlets!
Restaurant nearby to ban horrible and dirty! Our friends have them pay less for more nights and in very good hotels (hotel caspia or the three palm trees)
The incompetence of the staff really spoiled our stay.
In addition for the marathon all my hotels were full so no other solution than to stay there.
And yet the list of problems would be too long to describe.
TO FIRE
And I pass the group of 20 French for the marathon which we had the same experience! 🤨👎🏼👎🏼👎🏼👎🏼
(Original)
Lamentable !!!!😠🤢
A fuir absolument chambre familiale pour 4 réservée sur booking et arrivé a 23:00 on nous annonce chambre non disponible !! Le calvaire commence !!!! Prenez un autre hôtel et allez y en taxi!
Après rude négociation, j obtient deux chambres doubles mais une sans chauffage et l’autre n était pas faite! Draps en vrac et saletés partout.
Pour un séjour de trois nuits nous avons eu la 401(pas de chauffage et délabrée) et 403 (délabrée et non faite) puis la 417 ( acceptable) le lendemain la 517(non faite! J halucine! C est la deuxième) pour finir avec la 621! ( pas encore ça mais moins pire donc on a pas le choix on y reste !) La moins pire. Hygiène déplorable vétusté absolue voir dangereuse avec des lustres et des prises brûlées !
Restauration a proximité a bannir horrible et sale ! Nos amis ont eux payer moins cher pour plus de nuits et dans des hôtels très bien ( hôtel caspia ou les trois palmiers)
L incompétence du personnel nous a réellement gâché le séjour.
De plus pour le marathon tous mes hôtels étaient plein donc pas d autre solution que d y rester.
Et encore la liste des problèmes serait trop longue a décrire.
A FUIRE
Et je passe le groupe de 20 français pour le marathon qui on eu la même expérience !🤨👎🏼👎🏼👎🏼👎🏼
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lisa Guillet5 years ago on Google
1/5
(Translated by Google) Where to start.
NO it is not a 4 star.
This does not prevent a minimum from being required for the rates charged. …
(Translated by Google) Where to start.
NO it is not a 4 star.
This does not prevent a minimum from being required for the rates charged.
Room quality:
Very average ! 1st assigned room very noisy, broken toilet, broken air conditioning.
2nd assigned room, air conditioning still down! Still no fridge...
Cracked walls.
Fairly clean rooms but need serious updating.
Sideboards:
No fruit at breakfast... few varieties.
Exteriors:
Good location if you are not on the road side for the noise level.
On the other hand, the hotel has a capacity of at least 100 people, BUT only provides 10 deckchairs by the pool.
Reception/Staff:
For a stay of 5 days all of the bridges above exposed may not be a deterrent (this was our case). Among other things if the reception compensates.
This is not the case ! Of the 15 people we had to deal with, only 2 lived up to their profession! A great smiling and helpful cleaning lady. And 1 server! 1 only.
For everyone else, no hello or goodbye or smiles. Even the reception staff does not greet customers!
Finally here is a topo.
A minimum of qualities at an average price did not bother us more than that.
But the lack of friendliness of the staff is at the origin of my comment.
(Original)
Par où commencer.
NON ce n'est pas un 4 étoiles.
Ce qui n'empêche qu'un minimum devrait être exigé pour les tarifs pratiqués.
Qualité des chambres :
Très moyen ! 1ere chambre attribuée très bruyante , chasse d'eau en panne, climatisation en panne.
2eme chambre attribuée, climatisation toujours en panne ! Toujours pas de frigo...
Murs fissurés.
Chambres plutôt propre mais nessitent un sérieux rafraîchissement.
Buffets :
Aucun fruits au petit déjeuner... peu de variétés.
Extérieurs :
Bonne situation si l'on n'est pas côté route pour le niveau sonore.
En revanche l'hôtel dispose d'une capacité d'accueil d'au moins 100 personnes, MAIS ne met à disposition que 10 transats au bord de la piscine.
Accueil/personnel:
Pour un séjour de 5 jours tousur les ponts ci dessus exposés peuvent ne pas dissuader (cela a été notre cas). Entre autre si l'accueil compense.
Ce N'est pas le cas ! Sur les 15 personnes auxquelles nous avons eu à faire seules 2 ont été à la hauteur de leur profession ! Une femme de ménage géniale souriante et serviable. Et 1 serveur ! 1 seul.
Pour tous les autres, ni bonjour ni au revoir ni sourirs. Même le personnel de l'accueil ne salue pas les clients !
Enfin voilà un topo.
Un minimum de qualités à un prix moyen ne nous a pas plus dérange que ça.
Mais le manque d amabilité du personnel est à l'origine de mon commentaire.
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Abdel Moujib2 years ago on Google
1/5
(Translated by Google) Really hotel to avoid, very very very dirty, mice in the room and bathroom, I do not even give a half star, in a table at the pool there is a kowada with girls. I was ashamed with my wife and my children who noticed …
(Translated by Google) Really hotel to avoid, very very very dirty, mice in the room and bathroom, I do not even give a half star, in a table at the pool there is a kowada with girls. I was ashamed with my wife and my children who noticed their presence.
(Original)
Vraiment Hotel à éviter, très très très sale, des souris dans la chambre et salle de bain, je ne donne même pas un demi étoile, dans une table à la piscine il y a une kowada avec des filles. j'étais honte avec ma femme et mes enfants qui ont remarqué leur présence.
Rooms1.0
Service1.0
Location1.0
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Sarah Benali3 years ago on Google
5/5
(Translated by Google) Very nice place, the staff is very friendly and it is for the little care. I stayed there for 6 days and the whole stay was nickel. I highly recommend this hotel. …
(Translated by Google) Very nice place, the staff is very friendly and it is for the little care. I stayed there for 6 days and the whole stay was nickel. I highly recommend this hotel.
N.b: a special thanks to meryem who came every morning to reassure himself that everything is fine, very friendly person with a large permanent smile.
(Original)
Très joli endroit, le staff est très sympathique et il est la pour les petits soins. J'y ai passé 6 jours et tout le séjour était nickel. Je recommande vivement cet hôtel.
N.b : un spécial merci à meryem qui venait chaque matin pour se rassurer que tout va bien, très sympathique personne avec un large sourire permanent.
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Jean-francois ABRIMA6 years ago on Google
3/5
(Translated by Google) Beautiful hotel complex, but a noise nuisance that passes in a loop and seriously disrupts the rest that we have just sought. Can do better with the bathrooms. I forgot ..... the cleaning lady who forgets to put down …
(Translated by Google) Beautiful hotel complex, but a noise nuisance that passes in a loop and seriously disrupts the rest that we have just sought. Can do better with the bathrooms. I forgot ..... the cleaning lady who forgets to put down each time either the soap or the towels .... Thank you to the friendly gentleman at the reception!
(Original)
Beau complexe hôtelier, mais une nuisance sonore qui passe en boucle et qui perturbe sérieusement le repos qu'on vient recherché. Peuvent faire mieux au niveau des salles de bain. J'oubliais..... la Dame de ménage qui oublie de déposer à chaque fois soit le savon, soit les serviettes.... Merci aux sympathique monsieur à l'accueil !
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Manon Lamaniola2 years ago on Google
1/5
(Translated by Google) Shameful hotel with no hygiene, I've never seen so much dirt even a cellar is cleaner than this hotel! Puce de lit on my pathetic shameful return I went through last minute a nightmare I had not seen the reviews I …
(Translated by Google) Shameful hotel with no hygiene, I've never seen so much dirt even a cellar is cleaner than this hotel! Puce de lit on my pathetic shameful return I went through last minute a nightmare I had not seen the reviews I wanted to trust last minute a complaint will be filed if I am not reimbursed for this hell without counting the fees i had to pay to remove the bed bugs
(Original)
Honteux hotel avec aucune hygiène , j'ai jamais vu autant de saletés meme une cave est plus propre que cette hotel ! Puce de lit a mon retour honteux lamentable je suis passer par last minute un cauchemar j'avais pas vu les avis j'ai voulu faire confiance a last minute un dépôt de plainte va être fait si je ne suis pas remboursée de cette enfer sans compter les frais que jai du payer pour retirer les puces de lit
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Arthur5 years ago on Google
1/5
(Translated by Google) Fire, horror night the hotel must close!
The hotel is first of all dirty, the sheets, the swimming pool (cigarette ends, …
(Translated by Google) Fire, horror night the hotel must close!
The hotel is first of all dirty, the sheets, the swimming pool (cigarette ends, rubbish), the gardens filled with cat poop, bad smells, the hotel smells of cold tobacco, the rooms too, drug trafficking. Shots with the queues that exceed, a very warm welcome apart from a lady who guide us well who does not deserve to work in a hotel like this one. Food not good ...
The icing on the cake is a fire which almost killed us on the last day of the vacation due to an (dilapidated) air conditioning which exploded. NO ALARM, NO EXTINGUISHER, NO DETECTOR. These are customers who knocked on the door to escape the flame that had already occupied all floors. The staff did nothing, they only claimed the hotel tax money. The owner is irresponsible ...
I advise against all people to book there. (including in his other hotel the Imperial Plaza SPA.
(Original)
Incendie, nuit d'horreur l'hôtel doit fermer !
L'hôtel est tout d'abord sale, les draps, la piscine (mégots, détritus), les jardins remplis de crotte de chats, mauvaises odeurs, l'hôtel sent le tabac froid, les chambres aussi, trafic de drogue. Des prises avec les files qui dépassent, un accueil très peu chaleureux à part un dame qui nous à bien guider qui ne mérite pas de travailler dans un hôtel comme celui-ci. La nourriture pas bonne...
La cerise sur le gâteau c'est un incendie qui à failli nous tuer le dernier jour des vacances dû à une clim (vetuste) qui a explosé. PAS D'ALARME, PAS D'EXTINCTEUR, PAS DE DETECTEUR. Ce sont des clients qui nous ont taper à la porte pour échapper au flamme qui avait déja investi tout les étages. Le personnel n'a rien fait, ils réclamaient uniquement l'argent de la taxe hôtelières. Le propriétaire est irresponsable...
Je déconseille toutes personnes de réservé la bas. (y compris dans son autre hôtel l'Impérial Plaza SPA.
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Abdelali Ait bendra4 years ago on Google
1/5
(Translated by Google) A real disaster! I categorically advise against it! In addition to a huge lack of professionalism (we were (my wife, my little child and I) at this hotel for one night and it was a real disaster and since it was a …
(Translated by Google) A real disaster! I categorically advise against it! In addition to a huge lack of professionalism (we were (my wife, my little child and I) at this hotel for one night and it was a real disaster and since it was a weekend I could not find places empty in other hotels of the same budget, I paid for a second night at the hotel, but in check out the next day they asked me to pay for the night another time: I lost more than an hour of my time for them to go check their surveillance cameras, they found that the agent on site did not record the amount paid for reasons that I do not know! They had nothing to tell me that we summed dsl! Pfffff ).
In addition, no parking for cars and the smell in the elevator and in the rooms is dismal ...
It does not worth its grade! Go look for another hotel because this one is a piece of sh **!
(Original)
Une vraie catastrophe! Je le déconseille catégoriquement! En plus un manque de professionnalisme énorme (nous étions (ma femme mon petit enfant et moi) à cet hôtel pour une nuitée et c'était un vrai désastre  et vu que c'était un week-end  je n'ai pas trouver de places vides dans d'autres hôtels du même budget,  j'ai réglé une deuxième nuitée à  l'hôtel, mais en check out le lendemain ils m'ont demandés de payer la nuitée une autre fois : j'ai perdu plus qu'une heure de mon temps pour que eux aillent vérifier leur caméras de surveillance, ils ont trouvé que l'agent sur place n'a pas enregistré la somme payée pour des raisons que j'ignore! Ils avaient rien à me dire que nous sommed dsl! Pfffff).
En plus pas de parking pour voitures et l'odeur dans l'ascenseur et dans les chambres est lamentable...
It does not worth its grade ! Go look for another hotel because this one is a piece of sh**!
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abo mjbl alfareeda year ago on Google
1/5
(Translated by Google) Unfortunately, this is a hotel whose management is focused on the guests, and from my experience I paid the rent for three nights when I arrived at the hotel, and the special circumstances forced me to leave after …
(Translated by Google) Unfortunately, this is a hotel whose management is focused on the guests, and from my experience I paid the rent for three nights when I arrived at the hotel, and the special circumstances forced me to leave after spending one night, and the rest of the amount was not refunded from the hotel on the pretext that the rest of the amount could be a credit to me in the hotel
(Original)
للأسف هذا فندق إدارته تنصب على الضيوف ،ومن واقع تجربتي دفعت ايجار ثلاثه ليالي عند وصولي الى الفندق،والظروف الخاصه اجبرتني على المغادره بعد قضاء ليله واحده ولم يتم استرجاع باقي المبلغ من الفندق بحجة ان بقيه المبلغ ممكن ان تكون رصيد لي في الفندق
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Hamid Benchekroun2 years ago on Google
1/5
(Translated by Google) What happened recently to a friend, Mohamed Naguib, Commina of this hotel
I had a moment very similar to some of what I saw in films about mafia …
(Translated by Google) What happened recently to a friend, Mohamed Naguib, Commina of this hotel
I had a moment very similar to some of what I saw in films about mafia practices. The painful thing is that I lived this experience in Marrakech and not in Sicily or New York.
I was about to leave the hotel where I had the company of my youngest daughter, after I handed the keys to reception and bid farewell to the staff politely, when someone chased after me and asked me, like this, to leave the girl and the bag with him and join the reception. I asked him: Why do I have to leave the bag and the girl with him? But the man apparently did just what he was assigned to do. Of course, I refused this disguised detention process and promised to the people assigned to receive the hotel at the Holiday Imperial Hotel in Glories with his sons, Al-Karmai’s sons.
Why this mafiosi behavior?
It quickly became clear to me that it was a matter of wanting to steal in the most dull way, as the receptionist asked me to pay the price of two rooms for one night, and fortunately I paid the price of the nights I spent at the hotel with the bank card and had proofs, or they had really stolen me. The dangerous thing is that when I handed them my copy of the bank deduction, they tried to withdraw it from me, confirming the bad intention and the desire to steal.
After I lost my cool, especially since I am sick, they are tormented by pain, and they know that, and they exploded in their faces, urging the police and the tourism management to withdraw from their blackmail and began to offer the issue, such as they are facing a problem with the system. I eventually left, but they managed to delay my arrival on the train in time and accomplished something of what they sought.
Marrakech was not famous for "Arnakish" unjustly, because such behavior is frequently repeated with Moroccan tourists, including our brothers residing abroad, and with foreigners as well, and friends have previously been subjected to similar practices, especially for people who want to join the plane on time to join their work on the day The pro, so that he was found twice before performing, because he did not ask for a performance receipt the first time, or was told that the printer was stopped and the system was faulty as I was told.
Is it counting on the departments concerned to stop tampering, and criminal behavior in some cases? Whoever counts on this, let him count on the quorum, the swindler, the labors, and the blackmailer being good and respectful of the law and the rights of the people. "Arnakish" may become an international mark of Marrakesh and kill the main economic sector of my city to which I no longer belong, and my daughter, who had previously been a taxi driver, may have asked her for 100 dirhams for the distance from the train station to Alsamaliyya and had to pay it for fear of him, after he seemed to lend, froth, and utter a sweet talk.
Please deployment on a larger scale
(Original)
ما وقع مؤخرا للصديق محمد نجيب كومينة بهذا الفندق
عشت لحظة تشبه الى حد كبير بعض ما شاهدته في الافلام التي تتطرق لممارسات المافيا. والمؤلم انني عشت هذه التجربة بمراكش وليس في صقلية او نيويورك.
كنت بصدد مغادرة الفندق الذي اقمت به صحبة اصغر بناتي، بعدما سلمت المفاتيح للاستقبال وودعت العاملين بادب، عندما تبعني شخص مطاردا وطلب مني، هكذا، ان اترك معه البنت والحقيبة وان التحق بالاستقبال. سالته : لماذا علي ان اترك معه الحقيبة والبنت؟ لكن الرجل فيما يبدو قام بما كلف به وحسب. رفضت عملية الاحتجاز المقنعة هذه بطبيعة الحال وعدت الى الاشخاص المكلفين بالاستقبال في فندق هوليداي امبريال بجليز لاصحابه ابناء الكرماعي.
لماذا هذا السلوك المافيوزي ؟
تبين لي بسرعة ان الامر يتعلق برغبة في السرقة باكثر الطرق بلادة، اذ طلب مني المكلف بالاستقبال اداء ثمن غرفتين لليلة، ومن حسن الحظ انني اديت ثمن الليالي التي قضيتها بالفندق بالبطاقة البنكية واملك اثباثا والا كانوا قد سرقوني فعلا. والخطير في الامر انني لما سلمتهم نسخي من الاقتطاع البنكي حاولوا سحبها مني، مايؤكد سوء النية والرغبة في السرقة.
وبعد ان فقدت هدوئي، خصوصا وانني مريض تعذبني الاوجاع ويعرفون ذلك، وانفجرت في وجوههم والححت على طلب البوليس وادارة السياحة تراجعوا عن ابتزازهم وبداوا في تقديم الاعدار، من قبيل انهم يواجهون مشكلة مع السستيم. غادرت في نهاية الامر، لكنهم تمكنوا من تاخير وصولي الى القطار في الوقت المناسب وحققوا شيئا مما سعوا اليه.
مراكش لم تشتهر ب "ارناكيش" ظلما، لان مثل هذا السلوك يتكرر كثيرا مع السواح المغاربة، بمن فيهم اخواننا المقيمين بالخارج، ومع الاجانب ايضا، وسبق لاصدقاء ان تعرضوا لممارسات شبيهة، خصوصا بالنسبة لاشخاص يرغبون في الالتحاق بالطائرة في الموعد كي يلتحقوا بعملهم في اليوم الموالي، بحيث وجد من قبل بالاداء مرتين، لانه لم يطلب وصلا لدى الاداء في المرة الاولى، او قيل له ان الطابعة متوقفة والسستيم فيه خلل كما قيل لي.
وهل يعول على الادارات المعنية لوقف العبث، والسلوك الاجرامي في بعض الحالات،؟ من عول على ذلك فليعول على ان يصبح النصاب والمحتال والشفار والمبتز خلوقا ومحترما للقانون ولحقوق الناس. "ارناكيش" قد تصبح علامة دولية لمراكش وتقتل القطاع الاقتصادي الاساسي لمدينتي التي لم اعد انتمي اليها، وقد لاتعود لها ابنتي التي سبق لسائق طاكسي ان طلب منها 100 درهم للمسافة الممتدة من محطة القطار الى السملالية واضطرت لدفعها خوفا منه، بعدما بدا يرغد ويزبد ويتفوه بحلو الكلام.
الرجاء النشر على اوسع نطاق
Trip typeVacation
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Lamyae Bargoud4 years ago on Google
1/5
(Translated by Google) * mediocre rooms because the photos on the site are of the opening !!!!
* If you have asthma avoided because mold in the bathroom !!! …
(Translated by Google) * mediocre rooms because the photos on the site are of the opening !!!!
* If you have asthma avoided because mold in the bathroom !!!
* Breakfast ben take the outside !!!
* The chairs around the pool useless because there is just a plot that is sunny!
* Hotel de passe no comment And fights !!!
(Original)
* chambres médiocres car les photos sur le site sont de l'ouverture !!!!
* Si vous êtes asthmatique a évité car moisissures dans la salle de bain !!!
* Petit déjeuner ben prenez le dehors !!!
*Les transats autour de la piscine inutile car il y a juste une parcelle qui est ensoleillé !!!
* Hotel de passe no comment Et bagarres !!!
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Sabrina O.2 years ago on Google
1/5
(Translated by Google) BOF. To begin with, the hotel lacks a lot of light. The hallways are dark. In the room where I was staying, the water jet from the shower head was irregular, the cabinet was defective. …
(Translated by Google) BOF. To begin with, the hotel lacks a lot of light. The hallways are dark. In the room where I was staying, the water jet from the shower head was irregular, the cabinet was defective.
I do not recommend
(Original)
BOF. Pour commencer, l'hotel manque énormément de lumière. Les couloirs sont sombres. Dans la chambre où je séjournais, le jet d'eau du pommeau de douche était irrégulier, l'armoir était déféctueuse..
Je ne recommande pas
Rooms1.0
Service3.0
Location4.0
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Lejeune Déborah11 months ago on Google
5/5
(Translated by Google) A very warm welcome, the staff is attentive, good advice and the hotel is ideally located for all the activities that Marrakech offers. …
(Translated by Google) A very warm welcome, the staff is attentive, good advice and the hotel is ideally located for all the activities that Marrakech offers.
(Original)
Un très bon accueil, le personnel est aux petits soins, de bons conseils et l'hôtel est idéalement situé pour faire toutes les activités que proposent Marrakech.
Trip typeVacation
Rooms4.0
Service5.0
Location5.0
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Alex Gimenez3 years ago on Google
1/5
(Translated by Google) If you want to feel cheated thinking that it is a four star hotel when it is like a lot of one, COME TO THIS HOTEL! If you want to shower in a bathtub that really disgusts, COME TO THIS HOTEL! If you want to spend …
(Translated by Google) If you want to feel cheated thinking that it is a four star hotel when it is like a lot of one, COME TO THIS HOTEL! If you want to shower in a bathtub that really disgusts, COME TO THIS HOTEL! If you want to spend your 30 degree nights without air because they don't fix it, COME TO THIS HOTEL! If you don't want to have variety at lunch or dinner, COME TO THIS HOTEL! If you do not want to have a good cleaning in general do not hesitate, COME TO THIS HOTEL!
(Original)
Si quieres sentirte estafado pensando que es un hotel de cuatro estrellas cuando es como mucho de una, VEN A ESTE HOTEL! Si deseas ducharte en una bañera que realmente de asco, VEN A ESTE HOTEL! Si quieres pasar tus noches de 30 grados sin aire porque ni te lo arreglan, VEN A ESTE HOTEL! Si no quieres tener variedad en las comidas o cenas, VEN A ESTE HOTEL! Si no quieres tener una buena limpieza en general no lo dudes, VEN A ESTE HOTEL!
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Liliana Caldarella5 years ago on Google
3/5
(Translated by Google) Hotel liar not like in the pictures: dirty, cleaning not done all Mornings, elevator broken, cats hang out in the hotel morning noon and night. Even if the hotel has strong points I am disappointed !! 😲. It is not far …
(Translated by Google) Hotel liar not like in the pictures: dirty, cleaning not done all Mornings, elevator broken, cats hang out in the hotel morning noon and night. Even if the hotel has strong points I am disappointed !! 😲. It is not far from the city center: macdo zara ....
Pool terrace party in the evening
Beware of the maniac and people who are afraid of cats do not especially come here
I find that the reception is not very warm the staff is not always convenient and for people who sleep early there are evenings every evening so if it is for rest to avoid. Especially since we can hear everything from your room (People passing by)
(Original)
Hotel menteur pas comme sur les images: sale , menage pas fait tout Matins, ascenseur en panne, des chats trainent dans l'hotel matin midi et soir . Meme si l'hotel a dea points fort je suis decu!!😲 . Il n'est pas loin du center ville: macdo zara ....
Piscine terrasse fete le soir
Attention au maniaque et au gens qui on peur des chats ne surtout per venir ici
Je trouve que l'accueil n'est pas tres chalereux le personnel n'est toujours commode et pour les gens sui dorment tôt il y des soiree tous les soir donc si c'est pour repos a eviter . Surtout que on entend tout de votre chambre (Les gens qui passent )
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Salim DEBONO5 years ago on Google
1/5
(Translated by Google) A 4 star hotel but deserves 2 and more. Personal not very welcoming chek in a 14h we arrive at 16h hardly call the maid to clean the room, clean room but bathroom is the 3rd world war the breakfast very very little …
(Translated by Google) A 4 star hotel but deserves 2 and more. Personal not very welcoming chek in a 14h we arrive at 16h hardly call the maid to clean the room, clean room but bathroom is the 3rd world war the breakfast very very little choice for a 4 stars and everything is cold short I recommend before it was a good hotel but today much less !!
(Original)
Un hotel 4 étoiles mais qui en mérite 2 et encore . Personnels pas très accueillant chek in a 14h on arrive à 16h a peine il appellent la femme de chambre pour nettoyer la chambre, chmbre propre mais salle de bain c est la 3 ème guerre mondiale le petit dej très très peu de choix pour un 4 étoiles et tout est froid bref je déconseille avant c était un bon hotel mais aujourd'hui beaucoup moin !!
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Nassima LAIDI5 years ago on Google
1/5
(Translated by Google) nuuuuuuuuuuuuuuuuuuuuuuuuuuuullll I strongly advise against this hotel which does not even deserve 2 stars.
Too much noise at night so much that we can't sleep !!! …
(Translated by Google) nuuuuuuuuuuuuuuuuuuuuuuuuuuuullll I strongly advise against this hotel which does not even deserve 2 stars.
Too much noise at night so much that we can't sleep !!!
No parking! while the lady during the reservation confirmed to us that there are !!!!!
Very basic bathroom
No fridge !!!!!
The only advantage is the location and nothing MORE !!
In short, a hotel to avoid if you are looking for peace and relaxation !!!!
(Original)
nuuuuuuuuuuuuuuuuuuuuuuuuuuuuullll je déconseille fortement cet hôtel qui ne mérite même pas 2 étoile.
Trop de bruits la nuit à tel point qu'on arrive pas à dormir !!!
Pas de PARKING! alors que la dame lors de la réservation nous a bien confirmé qu'il y'en a !!!!!
Sale de bain trèèèèèèèèèèèèèès basique
Pas de frigo !!!!!
seuul et unique avantage c'est l'emplacement et rien de PLUS!!
Bref un hotel à éviter si vous cherchez du calme et de la détente !!!!
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jordi massa2 years ago on Google
1/5
(Translated by Google) Apart from blocking reviews on booking. Nothing to do with the photos. Uncomfortable beds. Dryer not working. Cold water in the bathtubs. No phone .tv does not work. Disappointing spa ... the worst THERE IS NO WIFI is …
(Translated by Google) Apart from blocking reviews on booking. Nothing to do with the photos. Uncomfortable beds. Dryer not working. Cold water in the bathtubs. No phone .tv does not work. Disappointing spa ... the worst THERE IS NO WIFI is a depression of the wifi. Friendly staff
(Original)
Aparte de bloquear reseñas en booking. Nada que ver con las fotos. Camas incomodas.secador sin funcionar. Agua fria en las bañeras. No hay telefono .tv no funciona . spa decepcionante...lo peor NO HAY WIFI es una depresion lo del wifi. Personal amable .
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Djamel B4 years ago on Google
1/5
(Translated by Google) DO NOT GO TO THIS HOTEL !!! A 4 star hotel that ?? No parking to start !!!
Home cold, very dirty hotel, a small pool of 10 people for 200 people if not …
(Translated by Google) DO NOT GO TO THIS HOTEL !!! A 4 star hotel that ?? No parking to start !!!
Home cold, very dirty hotel, a small pool of 10 people for 200 people if not more! WC disastrous when it works, dirty bathroom, household very poorly done, it is not a hotel for a family seen benefits offered ie alcoholic evenings with girls of joys of passage at any time.
HORRIBLE
(Original)
N’Y ALLEZ PAS A CET HÔTEL !!! Un hôtel 4 étoiles ça ?? Pas de parking pour commencer !!!
Acceuil froid, hôtel très sale, une petite piscine de 10 personne pour 200 personnes si ce n’est plus!! Wc desastreux quand il fonctionne, sale de bain degeulasse, ménage très mal fait, ce n’est pas un hôtel pour une famille vu des prestations proposées c’est à dire des soirées alcoolisées avec des filles de joies de passage à tout moment.
HORRIBLE
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Julio Cesar3 years ago on Google
1/5
(Translated by Google) Disastrous, change my room for the presidential suite and ..... There are no words to express the degree to which I feel cheated, the jacuzzi, it was disgusting! The spouts were green and to top it off it did not …
(Translated by Google) Disastrous, change my room for the presidential suite and ..... There are no words to express the degree to which I feel cheated, the jacuzzi, it was disgusting! The spouts were green and to top it off it did not work! We did not have a minibar, we had to ask for it, in the suite !!! The breakfast, painful, the dinner, simple pulling to jail, to summarize if they give me a trip ayi, I throw it to the head, totally cheated. Do not go to marrakech and less to the imperial holiday, you will save yourself money and suffering
(Original)
Desastroso, cambie mi habitación por la suite presidencial y..... No hay palabras para expresar el grado en el que me siento estafado, el jacuzzi, daba asco! Los pitorros estaban verdes y para colmo no funcionaba! No teníamos minibar, lo tuvimos que pedir, en la suite!!! El desayuno, penoso, la cena, simple tirando a carcelaria, para resumir si me regalan un viaje ayi, se lo tiro a la cabeza, totalmente estafado. No vayáis a marrakech y menos al imperial holiday, os ahorraréis dinero y sufrimiento
Trip typeVacation · Couple
Rooms1.0
Service2.0
Location1.0
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Souad Allianz3 years ago on Google
1/5
(Translated by Google) I put a star only for the cleaning lady on floor 6 Fatima who took care of cleaning up after us.
Otherwise the rest: bad smell, lack of maintenance, no place to park, swimming …
(Translated by Google) I put a star only for the cleaning lady on floor 6 Fatima who took care of cleaning up after us.
Otherwise the rest: bad smell, lack of maintenance, no place to park, swimming pool sheltered, no sun
(Original)
Je met une étoile que pour la femme de ménage à l’étage 6 Fatima qui a pris soin de nettoyer après nous.
Sinon le reste : mauvaise odeur, manque d entretien, pas de place ou ce garer, piscine a l’abris pas de soleil
Trip typeVacation
Rooms1.0
Service1.0
Location4.0
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Abdellatif Boughabaa year ago on Google
5/5
(Translated by Google) Excellent hotel, kind and very friendly staff, friendly, helpful very comfortable air-conditioned rooms 4 stars deserved good luck to you …
(Translated by Google) Excellent hotel, kind and very friendly staff, friendly, helpful very comfortable air-conditioned rooms 4 stars deserved good luck to you
(Original)
Excellente hôtel, personnel aimable et très sympathique, convivial, serviable chambres très confortables climatisée 4 étoiles mérité bon courage à vous
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Sheila Baguena5 years ago on Google
2/5
(Translated by Google) The buffet for dinner is scarce, we were 4 people in the room and they only put 2 towels, we asked for them every day and they did not put more. The friendly staff. The pool is the only thing that is saved. …
(Translated by Google) The buffet for dinner is scarce, we were 4 people in the room and they only put 2 towels, we asked for them every day and they did not put more. The friendly staff. The pool is the only thing that is saved.
(Original)
El buffet para cenar es escaso, eramos 4 personas en la habitación y solo pusieron 2 tovallas, las pedimos todos los dias y no pusieron más. El personal simpatico. La piscina és lo único que se salva.
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Donia Araba2 years ago on Google
3/5
(Translated by Google) It is true that the hotel was a bit old and under construction at the moment, but the staff were very attentive especially to the lady who organizes the "general" excursions and the driver of the mini bus Tarick too …
(Translated by Google) It is true that the hotel was a bit old and under construction at the moment, but the staff were very attentive especially to the lady who organizes the "general" excursions and the driver of the mini bus Tarick too
I had a great stay in Marrakech
(Original)
C’est vrai que le l’hôtel était un peu vieux et en travaux en ce moment, mais le personnel était supper a l’écoute surtout la dame qui organise les sorties en excursion « générale » et le chauffeur du mini bus Tarick aussi
J’ai passé un super séjour à Marrakech
Trip typeVacation
Rooms2.0
Service5.0
Location5.0
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Hifan Has5 years ago on Google
3/5
(Translated by Google) This hotel does not deserve 4 stars, the cleanliness of the room, bathroom and the state of the sheets leaves something to be desired.
The staff is friendly but not professional. …
(Translated by Google) This hotel does not deserve 4 stars, the cleanliness of the room, bathroom and the state of the sheets leaves something to be desired.
The staff is friendly but not professional.
(Original)
Cet hotel ne mérite pas 4 étoiles, la propreté de la chambre, salle de bain et l' état des draps laisse à désirer.
Le personnel est sympathique mais pas professionnel.
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M D5 years ago on Google
1/5
(Translated by Google) Unpleasant experience. Out of consideration for potential future customers, I leave a post: Music at full blast during the day and part of the evening. Lunch without knocking. Outdated bathroom. Refusal of the …
(Translated by Google) Unpleasant experience. Out of consideration for potential future customers, I leave a post: Music at full blast during the day and part of the evening. Lunch without knocking. Outdated bathroom. Refusal of the reception to print our plane tickets! Poor service but with a smile...
(Original)
Expérience désagréable. Par égard pour les potentiels futurs clients, je laisse un post : Musique à fond la caisse en journée et une partie de la soirée. Déjeuner sans cogne. Salle de bain vétuste. Refus de l'accueil d'imprimer nos billets d'avion ! Service nul mais avec le sourire...
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Redda déménagement4 years ago on Google
1/5
(Translated by Google) it has nothing to do with the published photos, mice in the rooms, no cleanliness in the pool and in the rooms too, when they arrive they want to send me to another hotel, in short I spent 4 days of hell in this …
(Translated by Google) it has nothing to do with the published photos, mice in the rooms, no cleanliness in the pool and in the rooms too, when they arrive they want to send me to another hotel, in short I spent 4 days of hell in this hotel, it's better to go elsewhere do not even deserve a star
(Original)
ça n'a rien avoir avec les photos publiées, des souris dans les chambres, pas de propreté dans la piscine et dans les chambres aussi, en arrivant ils veulent m'envoyer dans un autre hôtel, bref j'ai passé 4 jours d'enfer dans cet hôtel, c'est mieux d'aller voir ailleurs ne mérite même pas un étoile
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Jihane nassar5 years ago on Google
1/5
(Translated by Google) It's very dirty. It's nothing big like you see in the pictures. Or close to the square. Jmah fna the food malisima.and more for children do not have meals that children can eat. And on top of that they lack all glass …
(Translated by Google) It's very dirty. It's nothing big like you see in the pictures. Or close to the square. Jmah fna the food malisima.and more for children do not have meals that children can eat. And on top of that they lack all glass spoons ... and there are no refrigerators in the rooms. The cleaners enter the room even though you are inside. The only ones that are worth resepcionosta. They are very helpful ...
(Original)
es muy sucio.no es nada grande como se ve en las fotos .ni cerca a la plaza. Jmah fna la comida malisima.y más para niños no tienen comidas que pueden comer los niños. Y encima les falta de todo cucharas vasos ..y no hay neveras en la habitaciones.las limpiadora entran al habitación aunque estas dentro.los únicos que valen resepcionosta. Son muy serviciales...
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Sylvie Dubourg4 years ago on Google
1/5
(Translated by Google) A disaster ! Music and fight until 1am. Hotel dilapidated, many ampoules missing in our "Royal Suite", reported 3 days in a row ... and never repaired. The reversible air conditioning is HS ... in short, go your way! …
(Translated by Google) A disaster ! Music and fight until 1am. Hotel dilapidated, many ampoules missing in our "Royal Suite", reported 3 days in a row ... and never repaired. The reversible air conditioning is HS ... in short, go your way!
(Original)
Une catastrophe ! Musique et bagarre jusqu' à 1h du matin. Hôtel vétuste, ampoules nombreuses manquantes dans notre "suite royale", signalées 3 jours de suite...et jamais réparées. La clim réversible est HS... bref passez votre chemin !
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louly xe19 months ago on Google
1/5
(Translated by Google) Poor place I do not recommend, scam photos on the internet it has nothing to do with reality !! Do not stay there. …
(Translated by Google) Poor place I do not recommend, scam photos on the internet it has nothing to do with reality !! Do not stay there.
(Original)
Lieu médiocre je ne recommande pas,arnaque photos sur internet ça n'a rien à voir avec la réalité !! À ne pas séjourner la bas.
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Laura Donoso Garcia3 years ago on Google
1/5
(Translated by Google) Old!!!!
Dirty, old, noisy, etc.
There is no internet, it does not work, never !!!! …
(Translated by Google) Old!!!!
Dirty, old, noisy, etc.
There is no internet, it does not work, never !!!!
Excursions, a rip off !!!
Room, super dirty !!!
The bathroom, yuyu!
They don't change towels, they don't clean.
The staff, most friendly.
I do not recommend it
(Original)
Viejo!!!!
Sucio, viejo, ruidoso, etc..
No hay internet , no funciona , nunca!!!!
Las excursiones , una estafa!!!
Habitación , súper sucia!!!
El baño , daba yuyu!!!!
No cambian las toallas, no limpian.
El personal, la mayoría simpáticos.
No lo recomiendo
Trip typeCouple
Rooms1.0
Service2.0
Location4.0
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Jami Soussia4 years ago on Google
1/5
(Translated by Google) Hotel to flee!!!! Everything is dirty! Bathroom: bathrobe, sink, rusty toilet! This hotel does not deserve its 4 stars! I bitterly regret having stayed there! The worst hotel in Marrakech! Leaders should refurbish it! …
(Translated by Google) Hotel to flee!!!! Everything is dirty! Bathroom: bathrobe, sink, rusty toilet! This hotel does not deserve its 4 stars! I bitterly regret having stayed there! The worst hotel in Marrakech! Leaders should refurbish it!
(Original)
Hôtel à fuir !!!! Tout est sale ! Salle de bain :beignoir,lavabo ,wc rouillés ! Cet hôtel ne mérite aucunement ses 4 étoiles ! Je regrette amèrement d'y avoir séjourné ! Le pire hôtel de marrackech ! Les dirigeants devraient le remettre à neuf !
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Laila Ga year ago on Google
1/5
(Translated by Google) Very bad, moldy, a place where you can live, the air conditioners are broken, the bathroom towels are broken, the breakfast is rotten, the liver is rotting, I found cockroaches next to the bread, and at the tea I …
(Translated by Google) Very bad, moldy, a place where you can live, the air conditioners are broken, the bathroom towels are broken, the breakfast is rotten, the liver is rotting, I found cockroaches next to the bread, and at the tea I advise you not to come and slander it on yourselves. God suffices us and He is the best agent
(Original)
سيئ جدا اعفن مكان تقدر تسكن فيه المكيفات عطلانين فوطات الحمام معفنين الفطور كيلوع الكبد وجدت صراصير جنب الخبز وعند الشاي انصحكم بعدم المجيئ وتنكدوها على انفسكم حسبنا الله ونعم الوكيل
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A
Amin2 months ago on ZenHotels.com
6/10
(Translated by Google) Very well located in the center of gueliz
Nice breakfast …
Visited in August
Read more on ZenHotels.com
A
Amin2 months ago on ZenHotels.com
6/10
(Translated by Google) Very well located in the center of gueliz
Nice breakfast …
Visited in August
Read more on ZenHotels.com
AranBS2 years ago on Google
1/5
(Translated by Google) To start with, I didn't "like" anything about the connection I had, since there is NO Wifi in the rooms ... The food was cold and was not in good taste and the bathrooms were pretty bad not to say fatal ... …
(Translated by Google) To start with, I didn't "like" anything about the connection I had, since there is NO Wifi in the rooms ... The food was cold and was not in good taste and the bathrooms were pretty bad not to say fatal ...
(Original)
Para empezar no me "gusto" nada la conexión q habia, ya que NO hay Wifi en las habitaciones...La comida estaba fría y no era de buen gusto y los baños estaban bastante mal por no decir fatal...
Trip typeFamily
Rooms2.0
Service3.0
Location2.0
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Ammaria Lanasri3 years ago on Google
5/5
(Translated by Google) Pleasant stay!
Contrary to the opinions posted, the hotel deserves its 4 stars: warm welcome, attentive staff, clean rooms, very good value for money …
(Translated by Google) Pleasant stay!
Contrary to the opinions posted, the hotel deserves its 4 stars: warm welcome, attentive staff, clean rooms, very good value for money
(Original)
Agréable séjour !
Contrairement aux avis postés, l'hôtel mérite ses 4 étoiles : accueil chaleureux, personnel à l'écoute, chambres propres, très bonne relation qualité-prix
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Fabian Zorzabal4 years ago on Google
5/5
(Translated by Google) Nice hotel. Very satisfied. Many complain about the water but in our case we had no problem. On the contrary, it was very abundant. …
(Translated by Google) Nice hotel. Very satisfied. Many complain about the water but in our case we had no problem. On the contrary, it was very abundant.
(Original)
Lindo hotel. Muy satisfechos . Muchos se quejan del agua pero en nuestro caso no tuvimos ningún problema. Al contrario, era muy abundante.
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Gooacc Note2 years ago on Google
1/5
(Translated by Google) Negative points:
- Very old-fashioned
- Very noisy: …
(Translated by Google) Negative points:
- Very old-fashioned
- Very noisy:
1. Noise coming from the street facing the hotel -> poor sound insulation
2. Customers decided to party at 1 a.m. -> hello insomnia ..
- The walls and the French window are dirty, in fact everything is dirty
- Mold and bad odors in the bathroom
- Smell of cigarettes everywhere (reception, rooms, corridors ...) -> poor ventilation
- Buffet breakfast just correct
- 2 out of 3 elevators are broken
- Cats that roam freely in the restaurant
- Disreputable hygiene
- Poorly equipped room
- Doesn't even deserve 2 stars
(Original)
Points négatifs:
- Trèèèès vieillot
- Très bruyant:
1. Bruit venant de la rue sur laquelle donne l'hôtel --> mauvaise isolation phonique
2. Des clients ont décidé de faire la fête à 1h du matin --> bonjour l'insomnie..
- Les murs et La porte fenêtre sont sales, en fait tout est sale
- Moisissures et mauvaises odeurs au niveau de la salle de bain
- Odeur de cigarette partout (réception, chambres, couloirs...) --> mauvaise aération
- Buffet petit déjeuner juste correct
- 2 ascenseurs sur 3 sont en panne
- Des chats qui circulent librement au restaurant
- Hygiène peu recommandable
- Chambre mal équipée
- Ne mérite même pas 2 étoiles
Trip typeVacation
Rooms1.0
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rania bidawiya4 years ago on Google
1/5
(Translated by Google) It is a budget hotel because the quality of the offer is mediocre. The main asset is the geographical location (downtown and surrounded by many restaurants of all quality). No parking belonging to the hotel. …
(Translated by Google) It is a budget hotel because the quality of the offer is mediocre. The main asset is the geographical location (downtown and surrounded by many restaurants of all quality). No parking belonging to the hotel.
(Original)
C'est un hôtel pour les petits budgets car la qualité de l'offre est médiocre. Le principal atout est la localisation géographique( centre ville et entouré de beaucoup de restaurants de toutes les qualitées). Pas de parking appartenant à l'hôtel.
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Bruno LAUNAY4 years ago on Google
1/5
(Translated by Google) Not recommended for a European clientele. Room more than outdated, dirty sheets and towels. This hotel is more like a place operated by a "sleep merchant". In short, we preferred hotel exchange .. …
(Translated by Google) Not recommended for a European clientele. Room more than outdated, dirty sheets and towels. This hotel is more like a place operated by a "sleep merchant". In short, we preferred hotel exchange ..
(Original)
Déconseillé à une clientèle européenne. Chambre plus que vétuste, draps et serviettes sales. Cet hôtel s'apparente plus à un lieu exploité "par un marchand de sommeil". Bref, avons préféré change d'hôtel..
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zool3 years ago on Google
1/5
(Translated by Google) RUN AWAY !!!! !! JUST HORRIBLE! Luckily we only paid for one night. Dirty room. Dilapidated building in a very dirty area !!! WiFi casi nonexistent .. DO NOT PUT THE FEET !!! PLUS VERY CHEESES. And all the services …
(Translated by Google) RUN AWAY !!!! !! JUST HORRIBLE! Luckily we only paid for one night. Dirty room. Dilapidated building in a very dirty area !!! WiFi casi nonexistent .. DO NOT PUT THE FEET !!! PLUS VERY CHEESES. And all the services meant to be free are paying! I hope this will save you from making the same mistake as us ....
(Original)
FUYEZ !!!! !! JUSTE HORRIBLE ! Heureusement qu'on avait payer que pour une nuit. Chambre sale. Immeuble délabré dans un quartier très sale !!! WiFi casi inexistante.. NI METTEZ PAS LES PIEDS !!! EN PLUS TRÈS CHÈRES. Et tout les service sensés être gratuits sont payant ! J'espère que cela vous évitera de faire la même erreur que nous ....
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Meriam2 years ago on Google
4/5
(Translated by Google) Very happy with my stay at this hotel. The top are the outings that are organized by the hotel and that come back cheaper than the offers that can be found in the medina. Small flat on the TV that did not work and the …
(Translated by Google) Very happy with my stay at this hotel. The top are the outings that are organized by the hotel and that come back cheaper than the offers that can be found in the medina. Small flat on the TV that did not work and the repairer who never came.
(Original)
Très contente de mon séjour dans cet hôtel. Le top ce sont les sorties qui sont organisées par l'hôtel et qui reviennent moins cher que les offres que l'on peut trouver dans la médina. Petit bémol sur la télé qui ne fonctionnait pas et le réparateur qui n'est jamais venu.
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ghita alaoui4 years ago on Google
4/5
(Translated by Google) Clean and comfortable room, varied buffet, friendly and helpful staff, close (on foot) to the city center, no parking but there are parking spaces next door (10dh per night), good value for money. I recommend …
(Translated by Google) Clean and comfortable room, varied buffet, friendly and helpful staff, close (on foot) to the city center, no parking but there are parking spaces next door (10dh per night), good value for money. I recommend
(Original)
Chambre assez propre et confortable , buffet varié, personnel serviable et accueillant, proche (à pied) du centre ville, pas de parking mais il y a des places de stationnement à coté (10dh la nuit), bon rapport qualité/prix. Je recommande
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Emilio Jose Rodriguez Dominguez4 years ago on Google
1/5
(Translated by Google) The photos they show do not represent the reality of this hotel, but what I do not forget is the bad treatment they gave us at the reception and they do not have parking, you have to pay some kids to watch your car on …
(Translated by Google) The photos they show do not represent the reality of this hotel, but what I do not forget is the bad treatment they gave us at the reception and they do not have parking, you have to pay some kids to watch your car on the street. I will never return.
(Original)
Las fotos que muestran no representan la realidad de este hotel, pero lo que no olvido es el mal trato que nos brindaron en la recepcion y no tienen parking le tienes que pagar a unos chavales para que te vigilen el coche en la calle. No volvere nunca.
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Valerie Perrin5 years ago on Google
2/5
(Translated by Google) Dirty room (hair and hairs lying around) not being delicate to press the switches (disgusting). Establishment that is aging badly does not look like the photo on the internet. Not worth the price there the stars. Am …
(Translated by Google) Dirty room (hair and hairs lying around) not being delicate to press the switches (disgusting). Establishment that is aging badly does not look like the photo on the internet. Not worth the price there the stars. Am very disappointed.
(Original)
Chambre sale (cheveux et poils qui traînent) ne pas être délicat pour appuyer sur les interrupteurs (dégueulasses). Établissement qui vieillit mal ne ressemble pas à la photo sur internet. Ne vaut pas ce prix n'y les étoiles. Suis très déçue.
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Qiumeng Li2 years ago on Google
1/5
(Translated by Google) This is the doorway of our room. The smell in the room is particularly strong. It feels like formaldehyde poisoning. The hotel staff is too dishonest. They open their eyes and talk nonsense, telling us that it is a …
(Translated by Google) This is the doorway of our room. The smell in the room is particularly strong. It feels like formaldehyde poisoning. The hotel staff is too dishonest. They open their eyes and talk nonsense, telling us that it is a particularly beautiful room. As a result, the room was not only beautiful, but even the photo on the booking They did n’t match at all. They did n’t even rely on the pool. The big bed room that we booked at first gave us a standard room. Later, because the room was really unaccommodable, we finally gave us a single room instead of a double room after coordination. 2 stars instead of 4 stars
(Original)
这是我们房门口,房间内气味特别大,感觉要甲醛中毒了,酒店人员太不诚实,睁着眼睛说瞎话,告诉我们是一个特别美的房间,结果房间不仅不美丽,甚至连和booking 上照片都完全不符,甚至还不靠泳池,订的大床间,一开始给我们一个标间,后来因为房间实在不能住人,协调后最终给我们两个人一个单人间而不是大床房,这个酒店应该是2星级而不是四星级
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hanane omdan3 years ago on Google
1/5
(Translated by Google) A very bad hotel, no curtains in the rooms, we got stuck in the elevator, phone did not work, there were cockroaches, the breakfast was too basic, I really miss my stay at this hotel. …
(Translated by Google) A very bad hotel, no curtains in the rooms, we got stuck in the elevator, phone did not work, there were cockroaches, the breakfast was too basic, I really miss my stay at this hotel.
(Original)
Un très mauvais hôtel, pas de rideaux dans les chambres,on s’est coincé dans l’ascenseur,téléphone ne marche pas,il y avait des cafards, le petit dej trop basique,vraiment je regrette mon séjour dans cet hotel.
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Fadma moumid3 years ago on Google
1/5
(Translated by Google) Horrible hotel to avoid: room and dirty bathroom.Restaurant morbid not bright very very limited choice and lack of hygiene.Not at the level of a 4 stars. …
(Translated by Google) Horrible hotel to avoid: room and dirty bathroom.Restaurant morbid not bright very very limited choice and lack of hygiene.Not at the level of a 4 stars.
(Original)
Horrible, hotel à éviter : chambre et sale de bain sale.Restaurant morbide pas lumineux choix très très limité et manque d'hygiène.Pas au niveau d un 4 étoiles.
Trip typeCouple
Rooms1.0
Service1.0
Location1.0
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Enriqué de lloret3 years ago on Google
1/5
(Translated by Google) NO !!! Liar !!! Deceptive photos, very dilapidated rooms, bathroom deplorable, mold, leak, in short the worst hotel I've ever experienced !! …
(Translated by Google) NO !!! Liar !!! Deceptive photos, very dilapidated rooms, bathroom deplorable, mold, leak, in short the worst hotel I've ever experienced !!
no parking, rotten facade, noisy neighborhood ... Never again even free
(Original)
NUL !!! Menteur !!! Photos trompeuses, chambres très vétuste, salle de bain déplorable, moisissures, fuite, bref le pire hôtel que j'ai connu!!
pas de parking, façade pourri, quartier bruyant... Jamais plus même gratuit
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Myriam Dxb3 years ago on Google
1/5
(Translated by Google) Too bad that 0 can not be put. Worst hotel I have ever seen in my life. To flee. Very bad going. (The staff is friendly) …
(Translated by Google) Too bad that 0 can not be put. Worst hotel I have ever seen in my life. To flee. Very bad going. (The staff is friendly)
(Original)
Dommage que 0 ne peut pas être mis. Pire hotel que j’ai jamais vu de ma vie. A fuire. Très mal fréquenter.( Le personnel est sympa )
Trip typeVacation
Rooms1.0
Service4.0
Location2.0
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K3 years ago on Google
1/5
(Translated by Google) Too bad service no fridge in the rooms while it's hot Marrakech still worse is that their air conditioners not even you call them for a service it never come we must remember 20 times. When you ask for the fridge he …
(Translated by Google) Too bad service no fridge in the rooms while it's hot Marrakech still worse is that their air conditioners not even you call them for a service it never come we must remember 20 times. When you ask for the fridge he tells me that there are ten for the whole hotel and that I had to wait for someone to leave 😒😡
(Original)
Trop nul service nul pas de frigo dans les chambres alors qu'il fait chaud Marrakech quand même pire y'en a que leurs climatiseurs marche même pas tu les appelle pour un service il viennent jamais il faut rappeler 20 fois .quand tu demande pour le frigo il me dise qui y'en a dix pour tout l'hôtel et qu'il fallait que j'attende que quelqu'un parte 😒😡
Trip typeFamily
Rooms1.0
Service1.0
Location3.0
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Nouhad Khater2 years ago on Google
1/5
(Translated by Google) Catastrophic we did not stay in this hole despite that we had paid our stay in advance via booking that I accused moreover of misleading advertising as the photos have nothing to do with reality really a pity that I …
(Translated by Google) Catastrophic we did not stay in this hole despite that we had paid our stay in advance via booking that I accused moreover of misleading advertising as the photos have nothing to do with reality really a pity that I do not can not give a negative rating more than that
(Original)
Catastrophique nous n'avons pas séjourné dans ce trou malgré que nous avions payé notre séjour à l'avance via booking que j accuse d'ailleurs de publicité mensongère vu que les photos n'ont rien à voir avec la réalité vraiment dommage que je ne peux pas attribuer une note négative plus que ça
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Anas Faraji3 years ago on Google
3/5
(Translated by Google) The staff very welcoming a real parking problem with a total rudeness of the car doorkeeper the room acceptable except the one on the front of the hotel the location of the latter is very good pool heater does not …
(Translated by Google) The staff very welcoming a real parking problem with a total rudeness of the car doorkeeper the room acceptable except the one on the front of the hotel the location of the latter is very good pool heater does not work small dejener 4/10 the price is well
(Original)
Le personnel tres accueillant un vrai problème de stationnement avc une impolitesse totale du gardien se voiture la chambre acceptable sauf celle qui donne sur le devant de l hôtel l emplacement de ce dernier est très bien piscine chauffe fonctionne pas petit dejener 4/10 le prix est bien
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Jihane5 years ago on Google
1/5
(Translated by Google) it is shame to have a hotel of four star like this one the sheets are dirty I could not cover myself by their covers and then the prices are exorbitant (value for money) I do not recommend you go …
(Translated by Google) it is shame to have a hotel of four star like this one the sheets are dirty I could not cover myself by their covers and then the prices are exorbitant (value for money) I do not recommend you go
(Original)
c'est de la honte d'avoir un hotel de quatre etoile pareil à celui ci les draps sont sales j'ai pas pu me couvrir par leurs couvre lit et puis les prix sont exorbitant ( rapport qualité / prix ) je vous déconseille d'y aller
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zouzou zika3 years ago on Google
1/5
(Translated by Google) I'm not going to add great things from what I read c true c they say the team is friendly but the hotel is poorly maintained so you have to see the rooms so that's the shame the faucets are broken ...... I just …
(Translated by Google) I'm not going to add great things from what I read c true c they say the team is friendly but the hotel is poorly maintained so you have to see the rooms so that's the shame the faucets are broken ...... I just arrived and booked through the internet and I regret .....
(Original)
Je vais pas ajouter grands choses d après ce que j ai lu c vrai c qu ils disent l équipe est sympathique mais l hôtel est mal entretenu il faut voir les chambres alors la c est la honte les robinets sont cassés .......je viens d arriver et j ai réservé par internet et je regrete .....
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Aziza Bouaïchi3 years ago on Google
5/5
(Translated by Google) Excellent hotel good value for money very well located close to all shops the hotel staff is at our disposal and at our disposal the lifeguard properly watches over the cleanliness of the pool and the safety of adults …
(Translated by Google) Excellent hotel good value for money very well located close to all shops the hotel staff is at our disposal and at our disposal the lifeguard properly watches over the cleanliness of the pool and the safety of adults and children the rooms are clean the hotel restaurant offers various and varied menus the desserts are also varied fruits pastries there is a lot of choice and we really care about the customers a big thank you to imaad lifeguard sir bouazza and the fabulous hotel manager najib that I wanted to congratulate him for his professionalism! <br/> Customers who dare to say that the hotel is not clean by putting pictures of rooms that they themselves have soiled why don't they put pictures when the rooms are clean the linens and towels are changed daily <br/>My opinions are true!<br/>I'll be back next year!<br/>Customers
(Original)
Excellent hôtel bon rapport qualité prix très bien situé proches de tous commerce le personnel de l'hôtel est à notre écoute et à notre disposition le maître nageur veille correctement sur la propreté du bassin et la sécurité des adultes comme celle des enfants les chambres son propres le restaurant de l'hôtel propose des menus divers et variés les desserts sont aussi variés fruits pâtisseries il y a beaucoup de choix et on se soucis vraiement des clients un grand merci à imaad maitre nageur monsieur bouazza et au fabuleux responsable d'hôtel najib que j'ai tenue à félicité pour son proffesionnalisme! <br/>Les clients qui osent dire que l'hôtel n'est pas propres en mettant des photos de chambres qu'ils ont eux même salis pourquoi ne mettent ils pas de photos quand les chambres son propres le linges et les serviettes sont changé de manières quotidienne <br/>Mes avis son véritables!<br/>Je reviens l'année prochaine!<br/>Les client
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Anna Mariaa year ago on Google
3/5
(Translated by Google) Polite staff at reception.
The room is spacious but in poor condition, due to several technical issues! …
(Translated by Google) Polite staff at reception.
The room is spacious but in poor condition, due to several technical issues!
(Original)
Ευγενικό προσωπικό στη ρεσεψιόν.
Το δωμάτιο ευρύχωρο αλλά σε κακή κατάσταση , λόγω αρκετών τεχνικών θεμάτων !
Trip typeFriends
Rooms3.0
Service3.0
Location3.0
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Pierre Greiner3 years ago on Google
1/5
(Translated by Google) Horrible. Misleading pictures.
The hotel is run down. Dangerous window that does not close. Sheets with holes. No hot water... The shame of Morocco! …
(Translated by Google) Horrible. Misleading pictures.
The hotel is run down. Dangerous window that does not close. Sheets with holes. No hot water... The shame of Morocco!
(Original)
Horrible. Photos mensongères.
L'hôtel est vétuste. Fenêtre dangereuse qui ne ferme pas. Draps troués. Pas d'eau chaude... La honte du Maroc !
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Afid Bayyou4 years ago on Google
1/5
(Translated by Google) This is a crap 4 * stars hotel and everything is just chaos
Not clean .poor service. Creepy people …
(Translated by Google) This is a crap 4 * stars hotel and everything is just chaos
Not clean .poor service. Creepy people
I can still write a lot but it does not help with anything.
Got the opportunity to talk to him in charge of the imperial hotel but stupid as a loaf of bread
His name is abdul
Sad to have such hotels in a great city like Marrakech
(Original)
Dette er en dritt 4 * stjerner hotel og alt er bare kaos
Ikke ren .dårlig service. Uhyggelig folk
Jeg kan forsatt å skrive masse men det hjelper ikke med noe .
Fikk mulighet å snakke med han ansvarlig for den imperial hotel men dumme som en brød
Han heter abdul
Trist for å ha sånn hoteller i en flott by som Marrakech
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Abdel Hilali3 years ago on Google
1/5
(Translated by Google) Really very disappointed we arrived late at night, very badly received smell of the music cigarette not at all family, horrible elevator, to get to the room the horrible color of the dirty carpet the card we went …
(Translated by Google) Really very disappointed we arrived late at night, very badly received smell of the music cigarette not at all family, horrible elevator, to get to the room the horrible color of the dirty carpet the card we went through to open the door do not even work, forced to go down despite fatigue on the 6th floor, arrive in the room very disappointed, the disgusting cloth not even change the worst cousin below the bed of the trash, the disgusting bathroom very room, the wall which crumbles the floor very room it is cold a clim pauser in decorations does not work, no wifi god thank you and stay 1nuit I highly recommend very disappointed
(Original)
Vraiment très déçu nous somme arrivé le soir tard , très mal accueilli odeur de la cigarette de la music pas du tout familiales ,ascenseur horrible ,pour arriver au chambre les couleur horrible du tapis sale la carte qu'on nous a passer pour ouvrir la porte ne fonctionner même pas, obligée de descendre malgré la fatigue au 6 ème étage , arriver dans la chambre très déçu, les drap dégoutant même pas changer les cousin pire en dessous des lit de la poubelle, la salle de bain dégoutante très salle ,les mur qui effrite le sol très salle il fait froid une clim pauser en décorations ne fonctionne pas, pas de wifi dieu merci qu'on et rester 1nuit je déconseille fortement très déçu
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No Nono2 years ago on Google
1/5
(Translated by Google) Hotel very dirty the rooms yellow sheets. It's very old we spent one night we did not sleep too much noise in the corridors I will never go back. when at breakfast very passable. …
(Translated by Google) Hotel very dirty the rooms yellow sheets. It's very old we spent one night we did not sleep too much noise in the corridors I will never go back. when at breakfast very passable.
(Original)
Hôtel très sale les chambres draps jaunes .C’est très vieux on a passé une nuit on a pas dormi trop de bruit dans les couloirs je ne retournerai jamais.quand au petit déjeuner très passable.
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Laurent Quentin4 years ago on Google
1/5
(Translated by Google) Dirty and dilapidated rooms, humidity, air conditioning that does not work, bathroom with mold, toilets that do not work, unwelcoming staff, average neighborhood, not very clean swimming pool, bare electrical outlet …
(Translated by Google) Dirty and dilapidated rooms, humidity, air conditioning that does not work, bathroom with mold, toilets that do not work, unwelcoming staff, average neighborhood, not very clean swimming pool, bare electrical outlet in the room, rationed buffet even for watermelon ( 2 pieces per person max)
A disaster
(Original)
Chambres sales et vétustes, humidité, clim qui ne fonctionne pas, salle de bain avec moisissures, WC qui ne fonctionnent pas, personnel peu accueillant , quartier moyen, piscine peu propre, prise électrique dénudée dans la chambre , buffet rationné même pour la pasteque (2 morceaux par personne max)
Une catastrophe
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Sousou Salem4 years ago on Google
1/5
(Translated by Google) We were disappointed with this hotel so saying 4 stars, I will not even give a.the receptionist is bad and liar, he tried to make us believe that the rooms of the hotel are not equipped with mini bar, the toilets are …
(Translated by Google) We were disappointed with this hotel so saying 4 stars, I will not even give a.the receptionist is bad and liar, he tried to make us believe that the rooms of the hotel are not equipped with mini bar, the toilets are very dirty, the towels are old, the cleanliness of the rooms is poor. ..
(Original)
On a été déçu de cet hôtel soit disant 4 étoiles, je donnerai même pas une.le réceptionniste est nul et grand menteur, il a essayéde nous faire croire que les chambres de l hôtel ne sont pas dotés de mini bar,les toilettes sont très sales, les serviettes de bain sont anciennes, la propreté des chambres laisse à désirer. ..
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Abdellah Garmali4 years ago on Google
5/5
(Translated by Google) The Imperial Holiday Hotel & spa is located in the center of Marrakech, a 10-minute drive from the famous Jamaa El Fna Square. It has 2 swimming pools, one outdoor, the other indoor and heated, a sauna, a gym and a …
(Translated by Google) The Imperial Holiday Hotel & spa is located in the center of Marrakech, a 10-minute drive from the famous Jamaa El Fna Square. It has 2 swimming pools, one outdoor, the other indoor and heated, a sauna, a gym and a hammam. An airport shuttle is provided on request.
The rooms and suites are all air-conditioned and, for some, have a balcony. Several of them have a jacuzzi, a four-poster bed and a marble bathroom. All have satellite TV.
The Mont-Royal restaurant serves international and Moroccan cuisine. Guests can enjoy cocktails on the Imperial Holiday's rooftop terrace while admiring panoramic views of Marrakech. For relaxation, head to the poolside bar, The Niagara Falls, or enjoy the on-site entertainment.
The property, which has a 24-hour reception, is a 2-minute walk from the Marrakech Plaza shopping centre. Menara Airport is a 15-minute drive away.
(Original)
L'Imperial Holiday Hôtel & spa se trouve dans le centre de Marrakech, à 10 minutes en voiture de la célèbre place Jamaa El Fna. Il est pourvu de 2 piscines, l'une extérieure, l'autre intérieure et chauffée, d'un sauna, d'une salle de sport ainsi que d'un hammam. Une navette aéroport est assurée sur demande.
Les chambres et suites sont toutes climatisées et, pour certaines, agrémentées d'un balcon. Plusieurs d'entre elles disposent d'un jacuzzi, d'un lit à baldaquin et d'une salle de bains en marbre. Toutes sont dotées d'une télévision par satellite.
Le restaurant Mont-Royal sert une cuisine internationale et marocaine. Vous pourrez déguster des cocktails sur le toit-terrasse de l'Imperial Holiday tout en admirant la vue panoramique sur Marrakech. Pour vous détendre, rendez-vous au bar de la piscine, The Niagara Falls, ou profitez des divertissements sur place.
L'établissement, qui possède une réception ouverte 24h/24, se trouve à 2 minutes à pied du centre commercial Marrakech Plaza. Vous rejoindrez l'aéroport de Ménara en 15 minutes de route.
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mohammed IQQAINE2 years ago on Google
2/5
(Translated by Google) The food that is good is the restaurant's personal
sinn the room in the air conditioning does not work
The night not at all calm …
(Translated by Google) The food that is good is the restaurant's personal
sinn the room in the air conditioning does not work
The night not at all calm
(Original)
Ya que la nourriture qui est bonne est le personnelle du restaurant
sinn la chambre au la climatisation ne marche pas
La nuit pas du tout calme
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Bamba Bamboula4 years ago on Google
2/5
(Translated by Google) Mold in the bathroom, unfriendly reception. Cleanliness could be improved. The valet is ready to take a tip. Rooms are spacious. A lot of noise at night …
(Translated by Google) Mold in the bathroom, unfriendly reception. Cleanliness could be improved. The valet is ready to take a tip. Rooms are spacious. A lot of noise at night
(Original)
Moho en el baño,recepción poco simpático. Limpieza mejorable.El valet se hace el listo para llevarse propina.habitaciones amplía.mucho ruido por la noche
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Laurine Gachet6 months ago on Google
4/5
(Translated by Google) Friendly hotel, welcoming and attentive staff
(Original) …
(Translated by Google) Friendly hotel, welcoming and attentive staff
(Original)
Hôtel sympathique personnel accueillant et à l'écoute
Trip typeVacation · Friends
Rooms4.0
Service4.0
Location4.0
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כנרת פורר4 years ago on Google
1/5
(Translated by Google) The hotel is run like a poor hostel.
People smoke a lot and everywhere in the hotel. stench.
There are two types of rooms: …
(Translated by Google) The hotel is run like a poor hostel.
People smoke a lot and everywhere in the hotel. stench.
There are two types of rooms:
One type with opaque windows facing the road and you can not rest. A second type of rooms facing the pool, but underneath is a very noisy bar that shakes the hotel until 1 am.
Cleaning the bedding is not good.
Not recommended at all.
(Original)
המלון מתנהל כמו אכסניה ירודה.
אנשים מעשנים הרבה ובכל מקום במלון. צחנה.
יש שני סוגי חדרים:
סוג אחד עם חלונות לא אטומים שפונים לכביש ואי אפשר לנוח. סוג שני של חדרים הפונים לבריכה אך מתחת מתנהל בר רועש ביותר שמרעיד את המלון עד 1 לפנות בוקר.
הניקיון של המצעים לא טוב.
לא מומלץ בכלל.
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Did Toucour6 years ago on Google
3/5
(Translated by Google) pretty average for a starred restaurant, some customers had the joy of finding cockroaches in their fries.... at the same time ordering fries at noon in the middle of Ramadan and with an inappropriate tone, it had to …
(Translated by Google) pretty average for a starred restaurant, some customers had the joy of finding cockroaches in their fries.... at the same time ordering fries at noon in the middle of Ramadan and with an inappropriate tone, it had to happen.
(Original)
assez moyen pour un étoilé, certain client on eu la joie de trouver des cafards dans leurs frites.... en mémé temps commander des frites à midi en plein ramadan et avec un ton déplacé, ça devais forcément arrivé.
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Réda YOUNSI5 years ago on Google
5/5
(Translated by Google) Nothing to say, I recommend it you will not be disappointed. A small ic for parking vehicles. The hotel has no parking, so you have to leave the vehicle outside and pay 20 dh each night!! …
(Translated by Google) Nothing to say, I recommend it you will not be disappointed. A small ic for parking vehicles. The hotel has no parking, so you have to leave the vehicle outside and pay 20 dh each night!!
(Original)
Rien à dire, j le recommande vous serez pas déçus. Un petit ic pour le stationnement des vehicules. L hôtel n a pas de parking, faut donc laisser le véhicule dehors et payer 20 dh chq nuit !!
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Sandrine Bekkoury4 years ago on Google
1/5
(Translated by Google) Hotel defraichi lack of charm noisy breakfast not good to see the massage no one also the masseuse spent his time on the phone in short the only good thing is the output quad. …
(Translated by Google) Hotel defraichi lack of charm noisy breakfast not good to see the massage no one also the masseuse spent his time on the phone in short the only good thing is the output quad.
(Original)
Hôtel defraichi manque de charme bruyant petit déjeuné pas bon à revoir le massage nul aussi la masseuse à passé son temps au téléphone bref la seul chose bien C'est la sortie en quad .
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Boujemaa Sniba4 years ago on Google
1/5
(Translated by Google) I do not recommend this person there is noise all night the dairy is not clean the wifi is not for the benefit of customers. I do not recommend this hotel to anyone. …
(Translated by Google) I do not recommend this person there is noise all night the dairy is not clean the wifi is not for the benefit of customers. I do not recommend this hotel to anyone.
(Original)
je ne conseille pas cette a personne il y a du bruit tout la nuit la laiterie n'est pas propre le wifi n'est pas a la porté des clients. J e ne conseille pas cette hôtel a personne.
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Marylene Trahard4 years ago on Google
1/5
(Translated by Google) Do not book in this hotel indeed arrivals with a friend Saturday, January 27 around midnight we were told that we have no reservation in addition to the reception the person was incompetent and there were individuals …
(Translated by Google) Do not book in this hotel indeed arrivals with a friend Saturday, January 27 around midnight we were told that we have no reservation in addition to the reception the person was incompetent and there were individuals more or less prevented we are found in another hotel belonging to the same management while being obliged to pay our inadmissible taxi
(Original)
Ne pas réserver dans cet hôtel en effet arrivées avec une amie samedi 27 janvier vers minuit on nous a dit que nous n avons pas de réservation en plus à l accueil la personne était incompétente et se trouvaient là des individus plus ou moins empêché nous nous sommes retrouvés dans un autre hôtel appartenant à la même direction tout en étant obligées de payer notre taxi inadmissible
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Liway on YT4 years ago on Google
5/5
(Translated by Google) Hotel at his age but very warm very clean very nice staff very helpful very smiling nothing to say The location not far from the city center You can visit the whole city on foot but next holidays in Marrakech I will …
(Translated by Google) Hotel at his age but very warm very clean very nice staff very helpful very smiling nothing to say The location not far from the city center You can visit the whole city on foot but next holidays in Marrakech I will resume the same
(Original)
Hôtel qu’à son âge mais très chaleureux très propre personnel très agréable très serviable très souriant rien à dire L’emplacement pas loin du centre-ville On peut visiter toute la ville à pied mais prochaines vacances à Marrakech je reprendrais le même
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Bernard Gajo4 years ago on Google
1/5
(Translated by Google) Hotel to avoid ... not too expensive but not good, noisy, salty and food, from breakfast to awful meal ... fortunately Nadia saved our stay by organizing nice outings ... …
(Translated by Google) Hotel to avoid ... not too expensive but not good, noisy, salty and food, from breakfast to awful meal ... fortunately Nadia saved our stay by organizing nice outings ...
(Original)
Hôtel a éviter...pas trop cher mais pas bien , bruyant , salé et la nourriture, du petit déjeuner au repas affreux... heureusement que Nadia nous a sauvé notre séjour en nous organisant de belles sorties...
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Alessio Facchin2 years ago on Google
2/5
(Translated by Google) 4 star hotel but with many problems of order and cleanliness. not up to the 4 stars. …
(Translated by Google) 4 star hotel but with many problems of order and cleanliness. not up to the 4 stars.
(Original)
Hotel 4 stelle ma con molti problemi di ordine e pulizia. non all'altezza delle 4 stelle.
Trip typeVacation · Friends
Rooms3.0
Service2.0
Location3.0
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laghidi naoufal10 months ago on Google
1/5
(Translated by Google) Especially not stay in this old and mediocre hotel
(Original) …
(Translated by Google) Especially not stay in this old and mediocre hotel
(Original)
Surtout pas loger dans cet hotel ancien et médiocre
Trip typeVacation
Rooms1.0
Service1.0
Location3.0
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VS Spa4 years ago on Google
1/5
(Translated by Google) I strongly advise against this hotel,
Structure for Poor People, Low Level Staff 9
It must be considered as a dilapidated pension …
(Translated by Google) I strongly advise against this hotel,
Structure for Poor People, Low Level Staff 9
It must be considered as a dilapidated pension
We eat chicken and fish Poor every holy evening I say every night
(Original)
Sconsiglio vivamente questo Hotel,
Struttura per Poveracci, Personale di basso livell9
Bisogna considerarla come Pensione in degrado
Si mangia pollo e pesce Scadente tutte le sante Sere dico tutte le sere
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محمد الحميدي5 years ago on Google
2/5
(Translated by Google) The reception is not welcome, the room is not equipped and the view is bad, and the hotel is crowded because of the location near the train station, and this is the only advantage and only .. near it are several …
(Translated by Google) The reception is not welcome, the room is not equipped and the view is bad, and the hotel is crowded because of the location near the train station, and this is the only advantage and only .. near it are several options better than it
(Original)
تعامل الاستقبال غير مرحب، الغرفه غير مجهزه و المنظر سيء ، والفندق مكتض بسبب الموقع بالقرب من محطة القطار، وهذا هي الميزه الوحيده فقط وفقط .. بالقرب منه عدة خيارات احسن منه
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Aymen6 months ago on Google
1/5
(Translated by Google) Big scam in Marrakech do not go there
(Original) …
(Translated by Google) Big scam in Marrakech do not go there
(Original)
Grosse arnaque à Marrakech n’y aller surtout pas
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zeb3 years ago on Google
2/5
(Translated by Google) This hotel must have been very good in the past now....
The staff is very nice which goes up the note …
(Translated by Google) This hotel must have been very good in the past now....
The staff is very nice which goes up the note
(Original)
Cet hôtel à du être très bien par le passé maintenant....
Le personnel est très agréable ce qui remonte la note
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Ghizlane Kheribech2 years ago on Google
1/5
(Translated by Google) Really bad service, there's not a lot of empty rooms, it's disgusting, I don't recommend it …
(Translated by Google) Really bad service, there's not a lot of empty rooms, it's disgusting, I don't recommend it
(Original)
Vraiment le service est nul , y'a pas beaucoup de chambre vide ,c'est dégoûtant,je vous le deconseille
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obih chokri4 years ago on Google
1/5
(Translated by Google) Hotel dilapidated and very rococo, the photos are not in the image of the reality. Despite this the staff is still nice …
(Translated by Google) Hotel dilapidated and very rococo, the photos are not in the image of the reality. Despite this the staff is still nice
(Original)
Hotel vétuste et très rococo, les photos ne sont pas à l'image de la réalité. Malgré ça le personnel reste tout de même agréable
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Mouna Ben4 years ago on Google
5/5
(Translated by Google) It's catastrophic. C far from being a 4 star hotel it deserves not even one. It's very very dirty. Not speaking of the restoration which is disgusting. …
(Translated by Google) It's catastrophic. C far from being a 4 star hotel it deserves not even one. It's very very dirty. Not speaking of the restoration which is disgusting.
(Original)
C catastrophique. C loin d etre un hotel 4 etoiles il mèrite mème pas une. C tres tres sale. Non parlant de la restauration qui est degeulasse.
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Chaima Hammia year ago on Google
1/5
(Translated by Google) You scammers and crooks! A rude lady with no respect for customers and very bad service, NUUL a place to never be revisited …
(Translated by Google) You scammers and crooks! A rude lady with no respect for customers and very bad service, NUUL a place to never be revisited
(Original)
Espèce d’arnaqueurs et d’escroc ! Une dame à l’accueil impolie aucun respect aux clients et très mauvais service ,NUUL un endroit a ne jamais revisiter
Service1.0
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Rim Bel3 years ago on Google
1/5
(Translated by Google) No very bad even horrible not at all organized very dirty too much noise it deserves 2 stars your hotel …
(Translated by Google) No very bad even horrible not at all organized very dirty too much noise it deserves 2 stars your hotel
(Original)
Nul très nul même horrible pas du tout organisé très sale trop de bruit il mérite 2 étoiles votre hôtel
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Samir Chawaf2 years ago on Google
2/5
(Translated by Google) the quality of tea and pastries is not up to what Hotel Imperial is used to offering to these Customers .... …
(Translated by Google) the quality of tea and pastries is not up to what Hotel Imperial is used to offering to these Customers ....
(Original)
la qualité de thé et de pâtisseries n'est pas à la hauteur de ce que hotel Imperial a l habitude d offrir à ces Clients ....
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abdelkader djelloul daouadji3 years ago on Google
1/5
(Translated by Google) Not terrible for a 4 star
There are thieves I regret having taken the Imperial Holiday Hotel & spa
I do not recommend it …
(Translated by Google) Not terrible for a 4 star
There are thieves I regret having taken the Imperial Holiday Hotel & spa
I do not recommend it
(Original)
Pas terrible pour un 4 étoiles
Il y a des voleurs je regrette avoir pris l'établissement Imperial Holiday Hôtel & spa
Je le déconseillé
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Hajiba Bourziza5 years ago on Google
1/5
(Translated by Google) We went just for a one-night stay but big disappointment: room in poor condition had the company of a mouse in the room and the noise of the voices of discussions from people around the pool all night the icing on the …
(Translated by Google) We went just for a one-night stay but big disappointment: room in poor condition had the company of a mouse in the room and the noise of the voices of discussions from people around the pool all night the icing on the cake is that there was no water in the morning when we left very early
(Original)
Nous sommes passés juste pour un passage d'une nuit mais grosse déception: hambre en mauvais état avons eu la compagnie d'une souris dans la chambre et les bruits des voix des discussions provenant des gens autour de la piscine toute la nuit la cerise sur le gâteau c'est qu'il n avait pas d'eau le matin alors qu'on quittait très tôt
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Slah Zouaoui5 years ago on Google
1/5
(Translated by Google) Hotel to definitely forget... bad welcome.. bad smells in the room.. no bath towels we had to wait more than 2 hours …
(Translated by Google) Hotel to definitely forget... bad welcome.. bad smells in the room.. no bath towels we had to wait more than 2 hours
(Original)
Hotel a oublier difinitivement...mauvais accuiel..mauvaises odeurs dans la chambre..pas de serviettes de bain il a fallu attendre plus de 2 heures
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lav idyaa year ago on Google
1/5
(Translated by Google) I canceled my reservation just because of the behavior of the receptionist, rude …
(Translated by Google) I canceled my reservation just because of the behavior of the receptionist, rude
(Original)
J ai annulé ma réservation juste à cause du comportement de la réceptionniste , impolie
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محمد احمدa year ago on Google
5/5
(Translated by Google) A quiet place, and the rooms are clean and have all the needs. A small problem is the wfi, the internet is weak …
(Translated by Google) A quiet place, and the rooms are clean and have all the needs. A small problem is the wfi, the internet is weak
(Original)
مكان هادى مميز والغرف نظيفة وفيها جميع الاختياجات مشكلة صغيرة وهي ال wfi الانترنت ضعيفة
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élite SHOOTER5 years ago on Google
4/5
(Translated by Google) Beautiful hotel, the staff is welcoming, the rooms are correct except for the bathroom …
(Translated by Google) Beautiful hotel, the staff is welcoming, the rooms are correct except for the bathroom
(Original)
Magnifique hôtel , le personnel est accueillant , les chambres sont correctes a part la salle de bain
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majid loukili7 years ago on Google
2/5
(Translated by Google) no;
elevator broken, smart card opening door room broken, a bar worthy of those seen in Vietnam war films .... …
(Translated by Google) no;
elevator broken, smart card opening door room broken, a bar worthy of those seen in Vietnam war films ....
on arrival before completing the form, you are asked to pay ......
I spent a first and last night there
(Original)
nul;
ascendeur en panne, carte à puce ouverture porte chambre en panne , un bar digne de ceux vus dans des films de guerre vietnam....
à l’arrivée avant de remplir la fiche on te demande de payer ......
j y ai passé une nuit première et dernière
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AU CARRÉ FRAIS3 years ago on Google
1/5
(Translated by Google) Hotel in very poor condition, the photos really do not reflect reality
Very dirty, dirty dishes, very average food …
(Translated by Google) Hotel in very poor condition, the photos really do not reflect reality
Very dirty, dirty dishes, very average food
(Original)
Hôtel en très mauvais état , les photos ne reflètent vraiment pas le réel
Très sale, vaisselle sale , nourriture très moyenne
Trip typeFamily
Rooms1.0
Service1.0
Location4.0
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Idris Cheraibi5 years ago on Google
1/5
(Translated by Google) I do not recommend this 4 star hotel I will not even give it 2 stars see the photos …
(Translated by Google) I do not recommend this 4 star hotel I will not even give it 2 stars see the photos
(Original)
Je déconseille cet hôtel de 4 étoiles je ne lui donnerai même pas 2 étoiles voir les photos
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Hassan Ouhammou5 months ago on Google
1/5
(Translated by Google) It's faith bad experience
(Original)
C'est foi mauvaise expérience
Trip typeVacation
taha ZANGUI4 years ago on Google
1/5
(Translated by Google) We read the Coms ... Bcp are Negative ... we visited before booking ... well luckily we did it ... …
(Translated by Google) We read the Coms ... Bcp are Negative ... we visited before booking ... well luckily we did it ...
(Original)
On a lu les Coms ... Bcp sont Negatifs ... on a visiter avant de reserver ... bhen heureusement qu'on l'a fait ...
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Med Chanan5 years ago on Google
2/5
(Translated by Google) Needs some improvements
In addition to the noise at night
But in general, the staff behavior remains the best in the hotel …
(Translated by Google) Needs some improvements
In addition to the noise at night
But in general, the staff behavior remains the best in the hotel
(Original)
يحتاج ال بعض التحسينات
بالاضافة لوجود ضجيج بالليل
لكن عموما يبقى تعامل العاملين افضل ما في الفندق
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Abden Cheraibi5 years ago on Google
1/5
(Translated by Google) Hotel sal lack of towels and sheets lack of profaisionalism and personal overtake lack of manager …
(Translated by Google) Hotel sal lack of towels and sheets lack of profaisionalism and personal overtake lack of manager
(Original)
Hôtel sal il manque des essuies et des draps manque du profaisionalisme et personnelle dépasser manque de gestionnaire
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Abdesselam ALAOUI AMRANI5 years ago on Google
1/5
(Translated by Google) It does not even deserve a star, no relationship with ebooking and the reality !.
I do not recommend visiting …
(Translated by Google) It does not even deserve a star, no relationship with ebooking and the reality !.
I do not recommend visiting
(Original)
Il mérite même pas une étoile ,aucune relation avec ebooking et la realite!.
Je déconseille😠😠😠😠😠😠😠😠 de visiter
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Mimi Jacquet3 years ago on Google
1/5
(Translated by Google) poor to avoid I should never have stopped at this hotel we left in the middle of the night …
(Translated by Google) poor to avoid I should never have stopped at this hotel we left in the middle of the night
(Original)
minable à éviter je n aurais jamais du m arrêter à cet hôtel nous sommes partis au milieu de la nuit
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Les recettes du Jasmin5 years ago on Google
2/5
(Translated by Google) Avoid going there the photos speak for themselves
(Original) …
(Translated by Google) Avoid going there the photos speak for themselves
(Original)
Éviter d'aller là-bas les photos parlent d'elles même
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wafa aadel4 years ago on Google
1/5
(Translated by Google) C of the Mrd Council never takes here c too expensive besides all the rooms are dirty the service is the merd …
(Translated by Google) C of the Mrd Council never takes here c too expensive besides all the rooms are dirty the service is the merd
(Original)
C de la mrd conseil ne prend jamais ici c trop cher en plus toute les chambres sont sales le service est de la merd
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hamid senhaji4 years ago on Google
1/5
(Translated by Google) My advice is look for another hotel. Especially if you want to book food with accommodation. …
(Translated by Google) My advice is look for another hotel. Especially if you want to book food with accommodation.
(Original)
Mitt råd är leta efter en annan hotel. Särskilt om du vill boka mat med boende.
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Isac Adal4 years ago on Google
1/5
(Translated by Google) Frankly imperial Marrakech at the level of cleanliness I give zero zero service every time there are problems I give it zero stars …
(Translated by Google) Frankly imperial Marrakech at the level of cleanliness I give zero zero service every time there are problems I give it zero stars
(Original)
Franchement impérial Marrakech au niveau de propreté je donne zéro le service nul à chaque fois y a des problèmes je le donne zéro étoile
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Albert Guanche2 years ago on Google
2/5
(Translated by Google) Pretty shabby, food below average, roof terrace is nice, staff well ...... …
(Translated by Google) Pretty shabby, food below average, roof terrace is nice, staff well ......
(Original)
Ziemlich abgewohnt, essen unterdurchschnittlich, dachterrasse is ganz nett, Personal na ja......
Trip typeVacation · Couple
Rooms3.0
Service3.0
Location2.0
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Kheir Addine Azzaoui6 years ago on Google
4/5
(Translated by Google) good city center hotel pleasant and very convenient for urban tourism and business stays …
(Translated by Google) good city center hotel pleasant and very convenient for urban tourism and business stays
(Original)
bon hôtel de centre ville agréable et très pratique pour le tourisme urbain et les séjours d'affaires
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Chaimae Mostafid8 months ago on Google
4/5
(Translated by Google) Good location, clean, quiet
(Original) …
(Translated by Google) Good location, clean, quiet
(Original)
Bon emplacement, propre, tranquille
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Felix Tham3 years ago on Google
1/5
(Translated by Google) Music plays until 3 a.m., super loud, bad rooms, bad wifi …
(Translated by Google) Music plays until 3 a.m., super loud, bad rooms, bad wifi
(Original)
Bis 3 Uhr nachts spielt Musik, super laut, schlechte Zimmer, schlechtes wlan
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Aziz Assal4 years ago on Google
1/5
(Translated by Google) Normally this hotel should not be rated, I do not recommend …
(Translated by Google) Normally this hotel should not be rated, I do not recommend
(Original)
Normalement cet hôtel doit pas être classé, je recommande pas
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Peter Hellweg8 years ago on Google
4/5
(Translated by Google) Nice hotel. Half an hour from the square. Nice room, good food. Unfortunately, money was stolen from our suitcase. …
(Translated by Google) Nice hotel. Half an hour from the square. Nice room, good food. Unfortunately, money was stolen from our suitcase.
(Original)
Nettes Hotel. Eine halbe Stunde vom Platz entfernt. Nettes Zimmer, gutes Essen. Leider wurde uns Geld aus dem Koffer gestohlen.
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Yasser Benmoumen5 years ago on Google
1/5
(Translated by Google) Bad hotel, low quality eat trip expensive
His toilets are scary …
(Translated by Google) Bad hotel, low quality eat trip expensive
His toilets are scary
(Original)
Mauvais hotel,qualitè basse eat trip cher
Ses toilets font peur
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Gaby Denizarta year ago on Google
5/5
(Translated by Google) Very friendly staff and perfect location
(Original) …
(Translated by Google) Very friendly staff and perfect location
(Original)
Le personnel très aimable et emplacement parfait
Rooms3.0
Service5.0
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bouifid rachid7 months ago on Google
2/5
(Translated by Google) Hotel is still as it was
(Original) …
(Translated by Google) Hotel is still as it was
(Original)
Hôtel n'a encore comme il était
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dadou sba4 years ago on Google
1/5
(Translated by Google) Really rotten hotel I do not recommend it I am really disappointed I but the note of -000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 …
(Translated by Google) Really rotten hotel I do not recommend it I am really disappointed I but the note of -000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
(Original)
Hôtel vraiment pourri je vous le déconseille je suis vraiment déçu je vous mais la note de -000000000000000000000000000000000000000000000000000000000000000000000000000
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Charlie Rajput2 years ago on Google
1/5
(Translated by Google) No cleaning. Reception does not care. Stay Away. Dont waste vacation and money …
(Translated by Google) No cleaning. Reception does not care. Stay Away. Dont waste vacation and money
(Original)
Ingen renhold. Resepsjonen bryr seg ikke trivsel. Stay Away. Dont waste vacation and money
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Pelsop5 years ago on Google
1/5
(Translated by Google) Very bad hotel !! Don't book anything dirty
(Original) …
(Translated by Google) Very bad hotel !! Don't book anything dirty
(Original)
Sehr schlechtes Hotel !! Nicht buchen alles schmutzig
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Hatim Najia year ago on Google
5/5
(Translated by Google) Well served, strategic location..
I recommend. …
(Translated by Google) Well served, strategic location..
I recommend.
(Original)
Bien servi , endroit stratégique..
Je recommande.
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sara saraha year ago on Google
1/5
(Translated by Google) Not bad
(Original)
Pas mal
Nahid Akdia year ago on Google
5/5
(Translated by Google) Good stay .. to do again soon 😉
(Original) …
(Translated by Google) Good stay .. to do again soon 😉
(Original)
Bon séjour .. a refaire bientot 😉
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Yassine Occazauto2 months ago on Google
1/5
(Translated by Google) In one word: RUN!!!!!!
(Original)
En un seul mot : fuyez !!!!!!
Trip typeVacation · Family
Rooms2.0
Service1.0
Location3.0
Agnès Maunoury4 years ago on Google
1/5
(Translated by Google) No wonder the offers on Groupon are so enticing!
(Original) …
(Translated by Google) No wonder the offers on Groupon are so enticing!
(Original)
Pas étonnant que les offres sur Groupon soient si alléchantes!
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mohamed tounsia year ago on Google
5/5
(Translated by Google) Very good quality personal
Very good service …
(Translated by Google) Very good quality personal
Very good service
(Original)
Personnelle de très bonne qualité
Tres bonne service
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Fatima zahra Baroudi3 years ago on Google
1/5
(Translated by Google) staff lack enthusiasm and empathy, they deserve a 0 star
(Original) …
(Translated by Google) staff lack enthusiasm and empathy, they deserve a 0 star
(Original)
personnels manquent d'enthousiasme et empathie, ils méritent un 0 étoile
Trip typeVacation · Friends
Service1.0
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rania Elouafia year ago on Google
1/5
(Translated by Google) Regular I don't like many things
(Original) …
(Translated by Google) Regular I don't like many things
(Original)
Regular no me gusta muchas cosas
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Karim Outaghate3 years ago on Google
1/5
(Translated by Google) Rot, sorry I did not find other words, sal, too much noise, ........... …
(Translated by Google) Rot, sorry I did not find other words, sal, too much noise, ...........
(Original)
La pourriture, désolé j'ai pas trouvé d'autres mots, sal, trop de bruits,...........
Trip typeVacation
Rooms1.0
Service1.0
Location2.0
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Saad r. gamer5 years ago on Google
1/5
(Translated by Google) Mediocre does not deserve its 4 *
(Original)
Médiocre ne mérite pas ses 4*
El Ela year ago on Google
1/5
(Translated by Google) To avoid. Not even a star
(Original)
A éviter. Même pas une étoile
Imane Ema4 years ago on Google
1/5
(Translated by Google) Null from null. And it stinks everywhere. Bad business
(Original) …
(Translated by Google) Null from null. And it stinks everywhere. Bad business
(Original)
Null de chez null. Et ça pue partout. Mauvaise affaire
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chaima Elgoudalia year ago on Google
4/5
(Translated by Google) It goes well
(Original)
Ça se passe bien
said fodal3 years ago on Google
1/5
(Translated by Google) I can not recommend it
(Original)
Je peux pas le recommander
Trip typeFamily
Rooms1.0
Service1.0
Location1.0
Issam Y5 years ago on Google
1/5
(Translated by Google) To avoid. Horrible and nothing positive.
(Original) …
(Translated by Google) To avoid. Horrible and nothing positive.
(Original)
A éviter. Horrible et rien de positive.
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Igor Angelovski2 years ago on Google
5/5
(Translated by Google) Clean room and good hospitality
(Original)
Chambre propre et bon accueil
alami imane7 years ago on Google
1/5
(Translated by Google) Ugly as not possible, avoidzzzzzzzzzzzzzzzzzzz
(Original) …
(Translated by Google) Ugly as not possible, avoidzzzzzzzzzzzzzzzzzzz
(Original)
Affreux comme pas possible , évitezzzzzzzzzzzzzzzzzzzz
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Tecno2 years ago on Google
1/5
(Translated by Google) A very bad old hotel
(Original)
Un hôtel vieux très mal
Trip typeVacation · Friends
Rooms1.0
Service1.0
Location1.0
Filme proa year ago on Google
1/5
(Translated by Google) Zero
(Original)
Nule
abdel aziz benmalak4 years ago on Google
1/5
(Translated by Google) Tell me, this hotel is fine and not
(Original)
قولولي هاد الفندق مليح ولا
Abd Guerr7 years ago on Google
2/5
(Translated by Google) To avoid, far from being a four star
(Original) …
(Translated by Google) To avoid, far from being a four star
(Original)
A éviter, loin d'être un quatre étoiles
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Abdoua year ago on Google
5/5
(Translated by Google) Great welcome
(Original)
Excellent accueil
Tahar Otmani2 years ago on Google
4/5
(Translated by Google) The welcome is warm
(Original)
L'accueil est chaleureux
Mohammed Hamaraza4 years ago on Google
1/5
(Translated by Google) Bad service, tired, Bad food
(Original) …
(Translated by Google) Bad service, tired, Bad food
(Original)
Dålig service, sliten, Dålig mat
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Radosveta Zaprqnova2 weeks ago on Google
5/5
Trip typeVacation · Friends
Rooms4.0
Service4.0
Location5.0
Aarab Mohameda month ago on Google
1/5
Trip typeVacation · Family
Rooms1.0
Service1.0
Location4.0
Habib Bakhta3 months ago on Google
5/5
Trip typeVacation · Solo
Rooms5.0
Service5.0
Location5.0
Mohamed Farag4 months ago on Google
3/5
Trip typeVacation · Solo
Rooms4.0
Service2.0
Location4.0
Slimen Mekhfi8 years ago on Google
5/5
(Translated by Google) Excellent staff and manager
(Original) …
(Translated by Google) Excellent staff and manager
(Original)
Personels et directeur excellents
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Mohamed Chitti5 years ago on Google
4/5
(Translated by Google) Very nice hotel
(Original)
Tres beau hotel
Jalil Riffi3 years ago on Google
3/5
(Translated by Google) Much improvement to plan
(Original) …
(Translated by Google) Much improvement to plan
(Original)
Beaucoup d'amélioration à prévoir
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Adel Merazga5 years ago on Google
4/5
(Translated by Google) Good compared to the price
(Original)
Bien par rapport au prix
Houssa Ouali5 months ago on Google
2/5
Trip typeVacation · Family
Rooms3.0
Service1.0
Location4.0
Lina MOUSSAIF5 months ago on Google
3/5
Rooms4.0
Service2.0
Location4.0
Xabi Urreiztieta3 years ago on Google
1/5
(Translated by Google) In very bad condition
(Original)
En très mauvaise état
Sunil Toekoen7 months ago on Google
4/5
Trip typeVacation · Friends
Rooms4.0
Service4.0
Location4.0
emprexito2 years ago on Google
4/5
(Translated by Google) Price quality 👌🏻
(Original)
Calidad precio 👌🏻
Theophane Barathon2 years ago on Google
1/5
(Translated by Google) Noisy, dirty,
(Original)
Bruyant , sale ,
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
Ben Rachid5 years ago on Google
1/5
(Translated by Google) Best wishes
(Original)
Bonne continuation
Abdelmajid Blali5 years ago on Google
1/5
(Translated by Google) Bad service
(Original)
Service nul
jean louis3 years ago on Google
1/5
Rooms1.0
Service1.0
Location3.0
amine moli5 years ago on Google
1/5
(Translated by Google) Noooo...l😡😡😡😡😡
(Original)
Nuuuuuuuu...l😡😡😡😡😡
clement Chauvet3 years ago on Google
2/5
(Translated by Google) Mediocre hotel
(Original)
Hotel médiocre
B.O.E MOROCCO2 years ago on Google
5/5
(Translated by Google) IMPECCABLE THIS PLACE
(Original)
IMPECCABLE CE LIEU
Adam4 years ago on Google
1/5
(Translated by Google) Hotel to flee
(Original)
Hôtel à fuir
Mly Rashid5 years ago on Google
1/5
(Translated by Google) Bad Hotel
(Original)
Mauvaise Hotel
Solo yasmine4 years ago on Google
1/5
(Translated by Google) Nil!!!!!!!!°***************
(Original)
Nul!!!!!!!!!°**************
Mehdi Ardouch2 years ago on Google
4/5
Salaheddine Houchib11 months ago on Google
5/5
Toto Foto5 years ago on Google
1/5
Faissal el bakkali4 years ago on Google
3/5
Wafaâ Azzaouia year ago on Google
3/5
bois med3 months ago on Google
3/5
Trip typeVacation · Family
Rooms1.0
Service1.0
Location2.0
Khalid Meftahi5 years ago on Google
5/5
David Le skipper4 years ago on Google
4/5
abi abibi5 years ago on Google
2/5
Ibrahim Issouani3 years ago on Google
1/5
Giulio P.4 years ago on Google
1/5
Youness BOUDARQA3 years ago on Google
3/5
Yasmine Mahmud4 years ago on Google
1/5
Ilyas smiri5 years ago on Google
2/5
Med Hamdany5 years ago on Google
5/5
moien arab5 years ago on Google
1/5
Macao4 years ago on Google
2/5
Mohammed Biari4 years ago on Google
1/5
Walid Ait Lahcen10 years ago on Google
3/5
Aziz Ouattab4 years ago on Google
2/5
Amina wissem Boumachouk4 years ago on Google
3/5
Aroua House8 months ago on Google
5/5
S S4 years ago on Google
1/5
Soukaina El Bousaadani3 years ago on Google
3/5
maroc tv5 years ago on Google
3/5
moujahid saida year ago on Google
5/5
Ylies6 years ago on Google
5/5
Miftah Khalid2 months ago on Google
1/5
Chaker Bozaria month ago on Google
5/5
Ikrame Hamidallah10 months ago on Google
4/5
naya naya4 years ago on Google
5/5
Sarah Bouzoubaa5 years ago on Google
1/5
khalid EL HAOURI3 years ago on Google
1/5
loa noknoka9 years ago on Google
4/5
Oumaima Lahsinia4 years ago on Google
1/5
Mesfer Amalia2 years ago on Google
4/5
eric availpro4 years ago on Google
5/5
Miena Mien3 years ago on Google
5/5
Chezeen Business3 years ago on Google
1/5
abir abir3 years ago on Google
4/5
Jean Claude Frasca3 weeks ago on Google
5/5
Krzysztof Karwowskia year ago on Google
4/5
Mohammed Imade Bzioui5 years ago on Google
5/5
André BENHAMOU4 years ago on Google
3/5
Gonzalo Auz3 years ago on Google
3/5
Aimad OUATAB5 months ago on Google
1/5
Azzeddin Chad4 years ago on Google
1/5
Simo JGa year ago on Google
3/5
Marina Ringuet5 years ago on Google
1/5
Nadinea year ago on Google
3/5
ahmed el hamdaouia year ago on Google
5/5
Amine Anagaa3 years ago on Google
1/5
toufik tifa5 years ago on Google
3/5
juste hanae6 years ago on Google
3/5
Asma Touzalti5 years ago on Google
4/5
lotfi lotfi5 years ago on Google
2/5
Diab4 years ago on Google
1/5
Ayman El4 years ago on Google
1/5
Jihane Noussairi5 years ago on Google
3/5
Luka Savica year ago on Google
5/5
Abdelghani Fettah5 years ago on Google
5/5
Mikdad Mamode5 years ago on Google
1/5
yassine Kobey5 years ago on Google
1/5
Siado Vila3 years ago on Google
3/5
Alena Yudina3 years ago on Google
5/5
Aya Chakouk6 years ago on Google
5/5
Mayasah5 years ago on Google
3/5
Hassan Touiki4 years ago on Google
2/5
Nadir Hyani2 years ago on Google
5/5
Machu Faria year ago on Google
3/5
Zineb Daboussi5 years ago on Google
4/5
Samira Chikoukou4 years ago on Google
4/5
Dimitar Penev5 years ago on Google
1/5
Jose Vazquez4 years ago on Google
1/5
Myriam Le Dorner3 years ago on Google
1/5
simon caron4 years ago on Google
1/5
Meriem Najem9 months ago on Google
1/5
nadia ribeiroDias2 weeks ago on Google
1/5
Betty Chbouki4 years ago on Google
4/5
Soumaya Serghini3 years ago on Google
1/5
Anas _3 years ago on Google
1/5
Moad Momo3 years ago on Google
1/5
Amatallah Taleba year ago on Google
3/5
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Gueliz

The wide, French-era streets of Gueliz are home to upscale Moroccan and European restaurants, cabarets and chic bars, as well as art galleries and mainstream fashion stores. Created by the eponymous painter, and later owned by Yves Saint Laurent, the Majorelle Garden has grasses, cactuses, flowers and various elements painted cobalt blue. Near El-Harti Park, the Church of the Holy Martyrs has Moorish-style arches.

Hotel location score

Great location overall for sightseeing, recreation, dining, and getting around
3.0 Good for proximity to things to do
4.7 Excellent for proximity to restaurants
4.9 Excellent for proximity to transit
4.6 Excellent for airport access
Scores are calculated based on data from Google Maps and Google reviews
30 Avenue Moulay، Moulay R Chid، Gueliz Marrakech 40000
1. Jardin Majorelle-Yves Saint Laurent Mansion
Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.
Rating
4.4
Distance
9 min
32,049 reviews
2. Jemaa el-Fnaa Square
Rating
4.3
Distance
12 min
4,104 reviews
3. La Mamounia
Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.
Rating
4.6
Distance
8 min
4,914 reviews
4. Koutoubia
This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.
Rating
4.5
Distance
8 min
11,918 reviews
5. Bahia Palace
Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.
Rating
4.5
Distance
14 min
6,246 reviews
6. Ibn Youssef School
16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.
Rating
4.3
Distance
13 min
1,619 reviews
7. Saadien's Tombs
Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.
Rating
4.1
Distance
11 min
7,652 reviews
8. El Badii-Ksibat Nhass Palace
Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.
Rating
4.4
Distance
13 min
4,733 reviews
9. Yves Saint Laurent Museum
Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.
Rating
4.4
Distance
8 min
2,023 reviews
10. Medina of Marrakesh
Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.
Rating
3.9
Distance
11 min
425 reviews
11. Menara Gardens
12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.
Rating
4.1
Distance
8 min
4,466 reviews
12. Le Jardin Secret
Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.
Rating
4.3
Distance
11 min
1,330 reviews
13. Dar Si Said
Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.
Rating
4.3
Distance
14 min
952 reviews
14. House of Photography in Marrakech
Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.
Rating
4.4
Distance
14 min
1,944 reviews
15. Les Jardins de La Koutoubia
Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.
Rating
4.5
Distance
10 min
996 reviews
1. Bagatelle
Restaurant
Rating
4.4
Distance
1 min
580 reviews
2. La Trattoria
Italian restaurant
Rating
4.4
Distance
56 sec
1,444 reviews
3. Snack Abderrahim
Restaurant
Rating
4.2
Distance
21 sec
129 reviews
4. Le Loft
French restaurant
Rating
4.3
Distance
2 min
404 reviews
5. La Collégiale
French restaurant
Rating
4.5
Distance
2 min
162 reviews
6. Azar Restaurant à Marrakech
Moroccan restaurant
Rating
4.4
Distance
2 min
1,534 reviews
7. Le Petit Cornichon
Restaurant
Rating
4.5
Distance
5 min
211 reviews
8. Mamma Mia
Italian restaurant
Rating
4.2
Distance
2 min
1,172 reviews
9. Le Tire Bouchon Marrakech
French restaurant
Rating
4.7
Distance
6 min
210 reviews
10. La Taverne ( Restaurant )
Restaurant
Rating
4.1
Distance
3 min
123 reviews
From
Marrakesh Menara Airport
Taxi 15 min
Transit 21 min
Office Haouze 9 min
Caree Eden 4 min
Caree Eden 6 min
Gare Oncf 9 min
Grand Poste 8 min

About this hotel

Check-in time: 12:00 PM
Check-out time: 12:00 PM

Address & contact information

30 Avenue Moulay، Moulay R Chid، Gueliz Marrakech 40000
05244-34545

Health & safety

Enhanced cleaning

  • Commercial-grade disinfectant used to clean the property
  • Employees wear masks, face shields, and/or gloves
  • Enhanced cleaning of common areas
Health & safety measures are provided by the hotel. Contact the hotel for more details.

Amenities

Popular amenities

  • Pool
  • Spa
  • Wi-Fifree
  • Air conditioning

Internet

  • Wi-Fifree

Policies & payments

  • Smoke-free property

Children

  • Kid-friendly

Pools

  • Pool
  • Hot tub

Accessibility

  • Accessible

Pets

  • Pet-friendly

Food & drink

  • Restaurant
  • Bar
  • Breakfast

Services

  • Front desk24 hour
  • Full-service laundry

Parking & transportation

  • Airport shuttle

Wellness

  • Fitness center
  • Sauna
  • Spa

Rooms

  • Air conditioning
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Imperial Holiday Hotel & Spa Marrakech
MAD 389DEALNov 30–Dec 1
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